Only AI Jobs


UX Researcher

ID: 2971

Type: Remote

Category: Research

Company Name: Nedap

Location: Groenlo - Groenlo - Netherlands

Visit company vacancy
Job Description
Functieomschrijving
  • Nedap in Healthcare
    • Back
  • Careers
    • Working at Nedap
      • Back
  • UX Researcher

    Groenlo, Netherlands

    32 - 38 hrs

    € 4.000 - € 5.100

    What are you going to do?

    As a UX Researcher within the Integrations Tribe at Nedap in Healthcare, you will not focus on individual integrations, but on the entire ecosystem surrounding the Ons® platform. You explore how users move between applications, roles and devices. What login and navigation patterns feel intuitive? What do users expect when it comes to authorizations and notifications from external applications? How should integrations interact with Ons® Messages, and when does it make sense to show functionality from external tools directly within Ons®?

    Your work goes beyond data exchange alone. You investigate how users collaborate with external AI agents, how switching between mobile apps affects navigation and authentication, and how we keep our platform understandable for both customers and new integration partners. With your insights, we move closer to our strategic ambition: building the best ecosystem for healthcare.

    In this role, you combine research, service design and design execution. You test, interview and analyze, and help the team translate insights into clear user flows and consistent screens using our design system. In doing so, you make complex integrations understandable and usable.

    Your responsibilities

    Conduct user research

    design and run usability tests, interviews and other research methods. You understand when to apply which method and translate insights into concrete recommendations.

    Apply service design

    look beyond individual screens and think in services. You work with service blueprints and understand how multiple touchpoints together form one cohesive experience, especially within integration scenarios.

    Translate insights into flows and screens

    turn research insights into clear user flows and elaborate them using our design system, ensuring consistency and high interaction quality.

    Collaborate with multidisciplinary teams

    work closely with developers, product owners and fellow designers. You bring research insights into discussions at the right moment and help ensure decisions are evidence-based.

    Your team

    As a UX Researcher at Nedap in Healthcare you work both within your own tribe and together in a central UX Design guild. This guild currently consists of more than 25 UX professionals across multiple tribes and teams.

    The UX team you will join works across two tribes: Integrations (your primary focus) and the Mobile tribe, which focuses on our mobile applications. You will work closely with two UX designers and a UX Lead. In this role, your focus is on strengthening and expanding the research practice within the team, while also helping set up research activities for the Mobile tribe. Together, you will decide how to divide responsibilities so that everyone's expertise and UX profiles are used optimally.

    Within the Integrations Tribe, we focus on connecting systems, products and partners. Our goal is to ensure smooth data exchange while preventing users from getting lost in technical complexity. Together with product owners, developers and other UX colleagues, you work on integrations that are not only technically robust but also understandable and user-friendly.

    What's in it for you?

    Our offer

    As a UX Researcher at Nedap, you will make a valuable contribution to our goal: making people happier and more successful in their professional lives. The salary range for this role is between € 4.000 and € 5.100 gross per month based on full-time employment (38 hours) and depends on relevant knowledge and experience. In addition to your salary, you are entitled to a thirteenth month, a good pension scheme, and profit sharing with the opportunity to become a shareholder of Nedap. At Nedap, everything revolves around trust and autonomy. That's why, along with your colleagues, you decide on your own working hours and vacation days to maintain a healthy work-life balance. We also highly value personal and professional growth. You will receive a comprehensive introduction, and we encourage you to continuously develop yourself.

    Curious about all our terms of employment? Read more here .

    Required skills

    We are looking for someone who combines curiosity with structure: a UX Researcher who enjoys diving deep into complex questions and ensures insights translate into product improvements.

    In addition, you recognise yourself in the following:

    • Experience: several years of experience as a UX Researcher or UX Designer with a strong focus on research. Experience with usability testing and user interviews is essential. You have a higher professional (HBO) or academic (WO) level of thinking and working.
    • User research expertise : you know how to set up, conduct and analyze qualitative research and present insights clearly to stakeholders.
    • Service design mindset : affinity with service design and familiarity with methods such as service blueprinting and user journey mapping.
    • Analytical and structured : able to bring clarity to complex questions and distinguish the main issues from the details.
    • Design system experience : comfortable working with an existing design system when elaborating flows and screens.
    • Strong communication : able to clearly explain findings both verbally and in writing. You speak and write fluent Dutch and English.
    Good to know : You are available for 32-38 hours per week. Hybrid (remote) working is common at Nedap, and you and your team can coordinate your working hours to achieve a good work-life balance. Preferably, you will be present at our campus in Groenlo at least twice a week .

    Interested in the vacancy UX Researcher or curious about what it's like to work at Nedap? Feel free to contact via . We're happy to help!



    Opleidingsniveau: HBO
    Carrièreniveau: Ervaren
    Uren: 38 uur per week
    Company Information

    Company Name: Nedap

    Company Website: https://www.nedap.com/

    Nedap N.V. is a well-established Dutch technology company with a long history dating back to its founding in 1929, when it began as a manufacturer of electrical and electronic equipment in the Netherlands under the name Nederlandse Apparatenfabriek. Over the decades, Nedap evolved from a traditional hardware producer into a global technology group that specializes in the design, development, and deployment of software-enabled hardware solutions. The company is publicly listed on Euronext Amsterdam under the ticker NEDAP, reflecting its status as a mature, publicly traded technology player with a diversified product portfolio and a global customer base. Nedap’s business model centers on integrating hardware, software, and services to deliver end-to-end solutions that help organizations automate processes, improve data capture and analytics, enhance security, and optimize operational efficiency. The company emphasizes a long-term, technology-driven approach to solving real-world problems by combining physical devices with cloud-based software platforms and data-driven decision support tools. Nedap’s strategy is anchored in staying close to customer needs, investing in research and development, and delivering scalable solutions that can be integrated into existing workflows while enabling future adaptability. At its core, Nedap operates through a portfolio of business units that, while distinct in purpose, share a common focus on identification, data capture, and intelligent automation. The company’s product and solution families span four principal domains, each built around the idea of turning data into actionable insights and tangible improvements in operations. The first domain centers on Nedap Retail, a family of retail technology solutions designed to help retailers manage inventory, optimize store operations, and enhance the omnichannel consumer experience. Nedap Retail products leverage advanced technologies, including identification and data capture capabilities, to provide retailers with real-time visibility into stock levels, product movement, and store performance. By enabling accurate inventory management and seamless store operations, Nedap Retail supports retailers in reducing shrinkage, improving in-store execution, and delivering a more consistent customer experience across channels. A second major domain is Nedap ID, which encompasses identification and authentication technologies used to secure assets, facilities, and people. Nedap ID combines hardware, software, and analytics to enable reliable identification and access control across a range of environments. The capabilities of Nedap ID extend beyond traditional security use cases to include asset tagging, tracking, and visibility solutions that help organizations monitor and manage their physical and digital assets more effectively. This domain reflects Nedap’s broader emphasis on data capture and traceability as essential components of modern operational excellence. The third domain is Nedap Healthcare, a portfolio that focuses on improving patient flow, privacy-conscious data management, and care delivery in hospital and care facility settings. Nedap Healthcare solutions are designed to help healthcare providers optimize patient journeys, secure sensitive information, and ensure compliant data handling while maintaining high standards of patient safety and care quality. The healthcare solutions draw on Nedap’s expertise in hardware-software integration and data-driven workflows to streamline administrative processes, reduce waiting times, and support clinical decision-making with timely, accurate information. The fourth domain, Nedap Livestock Management, reflects the company’s footprint in the agricultural sector, where identification, monitoring, and analytics play critical roles in herd health, welfare, and productivity. Nedap Livestock Management employs RFID tagging and sensor-enabled devices to monitor individual animals, track movements, measure weight and condition, and collect environmental data. The resulting data is consolidated in cloud-based platforms that enable farmers and veterinarians to monitor herd performance, detect early signs of illness, optimize feeding strategies, and make informed decisions about breeding and herd management. This domain highlights Nedap’s commitment to applying technology to the agricultural sector, where precise data collection and real-time insights can have a substantial impact on productivity, animal welfare, and sustainability. Across these domains, Nedap emphasizes the seamless integration of hardware and software to deliver end-to-end solutions rather than standalone products. The company’s solutions are characterized by modular design, interoperability, and scalability, enabling customers to start with a targeted use case and expand to broader implementations over time. Nurturing long-standing customer partnerships is a hallmark of Nedap’s business model, with the company often engaging in close collaboration with clients to map out requirements, tailor configurations, and provide ongoing support, maintenance, and updates as technology evolves and business needs change. Nedap has cultivated a global footprint through a combination of direct sales, partnerships, and a network of technology and systems integrators. By combining global reach with local delivery capabilities, the company aims to serve a diverse set of industries and regions, delivering solutions that align with regional regulations, market dynamics, and customer preferences. The company’s research and development activities underscore a commitment to innovation, with continued investment in new sensors, data analytics, cloud platforms, and user-friendly interfaces that simplify complex processes and deliver measurable business value. From a governance and market perspective, Nedap operates as a publicly traded company with a clear focus on long-term value creation. Its corporate structure supports a lean but highly capable organization that emphasizes engineering excellence, customer-centric service, and responsible business practices. Nedap’s solutions are deployed by retailers seeking smarter inventory management, security-conscious facilities managers, healthcare providers aiming to improve patient experiences, and farmers looking to improve herd management and sustainability. The company’s product philosophy — integrating hardware with software to create intelligent systems that persistently collect, interpret, and act on data — positions Nedap as a credible, technology-forward player in multiple advanced industry domains. In summary, Nedap N.V. stands as a venerable and credible technology company with roots that reach back to the early days of electronics manufacturing in the Netherlands. Today, it operates as a modern, diversified technology group focused on intelligent identification, asset management, and data-driven automation across retail, security, healthcare, and agriculture. Its four primary domains—Nedap Retail, Nedap ID, Nedap Healthcare, and Nedap Livestock Management—illustrate a coherent strategy of combining hardware and software to deliver scalable, interoperable solutions that help organizations improve accuracy, efficiency, and outcomes in complex operational environments. As a listed company with a long-standing track record, Nedap continues to evolve by investing in research and development, strengthening partnerships with customers and ecosystem partners, and expanding its global reach while maintaining a clear focus on practical, impact-driven technology solutions.
    Visit company vacancy