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Sr. New Product Lead , Robotics Supply Chain

ID: 4568

Type: Full-time

Category: Others

Company Name: Amazon.com Services LLC

Location: USA, MA, N.Reading - Reading - United Kingdom

Salary: 147,900.00 - 200,100.00 USD annually

Education Level: Lead

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Job Description

Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you’ll fit right in here at Amazon Robotics. We are a smart team of doers that work passionately to apply advances in robotics and software to solve real-world challenges that will transform our customers’ experiences in ways we can’t even imagine yet.

Amazon Robotics has locations in the greater Boston and Seattle area, the epicenter of robotics innovation. Our diverse teams come from all over the world to design, test and build our dynamic fleet of robots, mechatronic systems and pack automation solutions. Having our offices, labs, test floors and factories all co-located means that we can design the hardware, write the code, test, build and watch it all come to life. This allows us to innovate quickly and on limitless ideas. Current advancements are underway in autonomous movement and mobility, artificial intelligence and machine learning, manipulation, simulation, robotic management software, predictive analytics, and much more.

The Amazon Robotics Supply Chain provides strategic sourcing for a portfolio of robotic technologies and is responsible for delivering new products by enabling the right suppliers and technologies, and getting the right materials at the right cost to the right place at the right time to support our network of global fulfillment and transportation solutions. It is a fast-paced operation that works cross-functionally with teams across Amazon and is driven by data and metrics.

We are seeking Robotics Supply Chain New Product Lead - Tech tackle to most critical, technologically advanced products at Amazon. The Lead will be responsible for a small portfolio of robotic products and accountable for supplier and supply chain strategies, product cost roadmaps, enabling rapid NPI builds, and ensuring a successful ramp to mass production. They manage their products from concept, through development, to scaled deployment. They work with senior product and engineering leaders to drive appropriate trade-offs between commercial vs. technical constraints, risks and goals. Within the robotic product they lead, they must be able to drive the multiple advanced technologies and commodities, driving a clear path to production.

Essential to the role is a level of technical subject matter expertise to work effectively with the technical teams developing these robotic products. While it varies by group, this expertise includes an understanding of the technologies and architectures of the robotic products and key commodities that make up the robotic products, including the technology’s development and integration strategy and trajectory, both within Amazon and its wider position in the business and industry. This role will contribute to technical strategies and decisions, with contributions that balance technical and business requirements, to help drive engineering teams toward scalable products that achieve Amazon’s cost targets.

The RSC New Product Lead - Tech is a trusted subject matter expert, consulted by teams above and below. They clearly communicate with direct and indirect stakeholders, advocating for commercial opportunities at the Director level and above. They contribute to strategic documents for aligning goals with cross-functional teams, own reporting on forecasting and planning the business impact of each opportunity, and regularly report on the status and impact of their contributions. Their impact is measurable via quantifiable metrics, and they have the ability to deeply influence measurable business outcomes.

We are looking for strong business owners who can Think Big, Deliver Results, and leaders who are ready to make long lasting impact to Amazon Robotics technologies. They should be comfortable working in a fast-paced environment where delivery time for new products and features is typically measured in months. The leader will have a proven background in Robotics automation, global supplier management and new product introduction on the development and scaled production of advanced technology. The successful candidate for this position will be experienced working with cross-functional leaders from product, engineering, manufacturing, and field operations. They are self-managing, have a high sense of urgency and driven to achieve product development and deployment. They will be a highly visible leader that will own the communication, coordination execution, and delivery of a multi-year program vision.

Key job responsibilities
- Lead Product Development Process working cross-functional supply chain team dedicated to the supplier, supply chain design, sourcing, logistics decisions, and supply chain execution for robotics products from concept, through development, to scaled deployment.
- Act as single point of contact for program resources (leadership and working teams) to communicate Supply Chain decisions and progress, provide feedback on supply chain implications of program decisions and changes, and support financial planning and capital approvals for the program.
- Work with Robotics leadership to ensure partnership between Robotics Supply Chain, hardware engineering, operations and program teams on commodity and supplier selection, cost performance tradeoff analysis, cost road map development and execution, and enabling rapid product development stages, and delivering an effective path to scaled deployment.
- Responsible for definition and approval of the Product level Supply Chain Strategy documents, including identification of critical components and suppliers, product cost roadmap to meet payback targets, definition of capacity plan and associated sourcing and tooling requirements, supply chain risk assessment & mitigation plans.
- Work with sourcing in developing negotiation strategies for categories which impacts the product to deliver against business objectives and achieve sustainable relationships with strategic suppliers pertaining to Amazon Robotics products supporting the priority programs as driven by the Operating Plan (OP)
- Work with GCMs on managing overall supplier relationships including supplier performance, capability development, capacity planning, contracting, risk mitigation, and cost and quality improvements.
- Develop roadmap to achieving NPI and GA total cost targets (TCO), including make vs. buy analysis and value engineering opportunities
- Ensure non-cost goals (Sustainability, Supplier Development, Cost Savings) are met and supported by the product specific supply chain strategy.
- 20-25% travel is required.

A day in the life
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:

1. Medical, Dental, and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. 401(k) Plan

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

About the team
The NPI Supply Chain Product Management team develops supply chain strategies for new FTR products from concept to general availability. As the central integration point between technical, commercial, and operational teams, we drive PDP adherence and comprehensive supplier readiness oversight. Our vision establishes scalable, cost-effective solutions leveraging AI-driven insights to exceed performance targets. Our mission encompasses end-to-end strategy development through data-driven decisions, comprehensive make-vs-buy frameworks, regional manufacturing strategies, and cross-functional integration with Engineering, Strategic Sourcing, AMQE, and Planning. We maintain accountability for product cost targets, supplier readiness metrics, and program milestones while optimizing total landed cost and operational efficiency across FTR's portfolio.

Basic Qualifications

- 5+ years of developing, negotiating and executing business agreements experience
- Experience developing strategies that influence leadership decisions at the organizational level
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
- Bachelor's degree in supply chain management, operations, engineering, analytics or related field
- 6+ years of high volume manufacturing operations or sourcing environments experience
- Experience working with engineering and product teams to define a product and bring it to market
- Knowledge of basic supply agreement construction and key contracting provisions/requirements
- Experience with Microsoft Office tools
- 6+ years of electrical theory, robotics, controls components, and automated equipment experience, or Bachelor's degree in computer science or electrical engineering
- Experience in Global supply chain, commercial/vendor management, technical product development

Preferred Qualifications

- Master's degree in a technical field, or Master of Business Administration
- Experience in strategic sourcing including vendor negotiations, global contract management, process improvement, operational and financial analysis
- Experience leading global teams
- Experience in written and verbal communication skills to communicate with technical and non-technical audiences, including senior leadership
- 5+ years of relevant strategic sourcing including vendor negotiations, global contract management, process improvement, operational and financial analysis experience
- Experience that includes strong analytical skills, attention to detail, and effective communication abilities, or experience in technical support

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.



USA, MA, N.Reading - 147,900.00 - 200,100.00 USD annually

Company Information

Company Name: Amazon.com Services LLC

Company Website: https://www.amazon.com

Company Address: 410 Terry Ave N, Seattle, WA 98109, United States

Amazon.com Services LLC is an operating company in the Amazon corporate family that supports and delivers a broad set of technology-enabled retail and marketplace services. As part of the larger Amazon organization, it participates in the operation and management of Amazon’s online retail marketplace, third‑party seller programs, fulfillment and logistics solutions, and related customer-facing services. The company’s activities are oriented around applying software, systems engineering and logistical infrastructure to enable large-scale e-commerce, digital distribution and platform services for consumers and businesses. Overview and scope Amazon.com Services LLC functions as one of the entities through which Amazon delivers commerce and seller-related services. In practice, that includes enabling Amazon’s marketplace for third‑party sellers, operating fulfillment programs (including Fulfillment by Amazon—FBA), and supporting the web and mobile retail experiences that customers use to discover, buy and receive products. The company leverages Amazon’s broader investments in distributed computing, data analytics, inventory systems and automated fulfillment to provide both consumer-facing retail and business-to-business seller services. Core business activities The core activities associated with Amazon.com Services LLC revolve around online retail operations and the technology and logistics that underpin them. Key activities include: operating the Amazon.com consumer marketplace and associated storefronts; managing programs that onboard, list and transact for third‑party sellers; providing fulfillment, warehousing and shipping services for inventory enrolled in Amazon’s logistics networks; powering payments and order processing systems; and supporting customer service operations related to retail transactions. These activities are tightly integrated with Amazon’s global logistics network, delivery services, and software platforms that enable inventory management, pricing, content management and search/recommendation systems. Main products and services While Amazon.com Services LLC is one of several operating companies in the Amazon group, the practical products and services associated with its operations include marketplace hosting for third‑party sellers (seller accounts, tools and dashboards), fulfillment and warehousing services (including FBA), order processing and returns management, customer service support for retail transactions, and technology platforms that expose APIs and seller tools for listing, pricing and inventory control. These services enable merchants to sell through Amazon’s digital storefronts and to use Amazon’s fulfillment infrastructure for storage, packing and shipping. Relationship to broader Amazon offerings The operational scope of Amazon.com Services LLC overlaps and integrates with other Amazon businesses and technology platforms. For example, Amazon Web Services (AWS) provides the cloud infrastructure and many platform services that power Amazon’s retail site and seller services, while Amazon’s consumer-facing subscription services such as Amazon Prime (which bundles fast shipping, streaming and other benefits) influence demand and fulfillment priorities. Additionally, Amazon’s devices (Kindle, Echo/Alexa, Fire TV) and digital content offerings (Prime Video, Amazon Music, Audible) form adjacent product lines that operate within the same corporate ecosystem, increasing cross‑channel customer engagement with the retail marketplace. Technology and innovation focus Amazon.com Services LLC operates in an environment driven by software, systems engineering and logistics innovation. Amazon’s public communications emphasize technology investments in automation, robotics, machine learning, search and recommendation algorithms, and large-scale distributed systems to improve selection, convenience and price. The company’s approach to improving customer experience and seller services is built on continuous iteration in software, data science and operational research, as well as deployment of warehouse automation and transportation optimization technologies. Customers and users End customers are the millions of consumers who shop on Amazon’s retail websites and use related mobile apps. Another primary customer segment is the millions of third‑party sellers and professional merchants who use Amazon’s marketplace and seller services to reach consumers globally. Businesses and developers that integrate with Amazon’s seller APIs, fulfillment services, and advertising platforms also rely on the services and systems that Amazon.com Services LLC helps deliver. Official mission and corporate context Amazon’s public materials state a mission and guiding principle focused on customer centricity—commonly expressed by the company as striving “to be Earth’s most customer‑centric company.” That mission underpins the retail and marketplace operations and is reflected in investments in selection, convenience and low prices. Amazon operates across multiple industries including e-commerce, cloud computing, digital streaming, consumer electronics and logistics; Amazon.com Services LLC is a part of that broader corporate structure and concentrates on the commerce and seller-facing components of the business. Regulatory and corporate form Amazon.com Services LLC is a limited liability company within the Amazon corporate structure; like other operating subsidiaries, it is used to carry out specific aspects of Amazon’s commercial activities. Public filings and corporate disclosures identify multiple Amazon subsidiaries that collectively operate global retail, subscription, cloud and device businesses. Amazon’s public investor relations and corporate governance materials describe Amazon as a technology company with e-commerce and cloud computing core competencies, and Amazon.com Services LLC functions within that legal and operational framework. Summary In summary, Amazon.com Services LLC is a technology-enabled operating company in the Amazon family that provides and supports the marketplace, seller services, fulfillment and related retail operations that allow consumers to buy products and third‑party sellers to reach customers through Amazon’s digital storefronts. Its work is characterized by large-scale software systems, fulfillment and logistics networks, and continual investment in automation and data-driven tools to improve customer and seller experiences. The company’s activities align with Amazon’s stated customer-centric mission and the broader corporate focus on leveraging technology to scale commerce and distribution globally.
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