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AWS Sr. Sales Manager for Retail & CPG

ID: 4587

Type: Full-time

Category: Others

Company Name: Amazon AWS Services Brazil Ltd

Location: BRA, SP, Sao Paulo - São Paulo - Brazil

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Job Description

AWS is seeking an experienced and strategic Sales Manager to lead our Retail & CPG segment in Brazil, managing a team of Senior Account Managers responsible for the largest and most strategic Retail & CPG enterprises in the country. Based in São Paulo, this role carries full accountability for driving revenue growth, deepening executive relationships, and accelerating cloud adoption across a portfolio of marquee enterprise customers.

In this role, you will be responsible for providing business leadership and people management across a high-performing team, while personally engaging at the C-suite and board level to shape long-term cloud strategies for Brazil's most influential retail and consumer brands. You will champion customer-centric thinking, orchestrate cross-functional AWS resources, and build the kind of trusted partnerships that turn customers into long-term AWS advocates.

This role will drive a bold, AI-first strategy — placing Generative AI and Agents at the very center of every customer engagement. This means going beyond traditional cloud adoption to co-create projects with customers: deploying Generative AI solutions powered by Amazon Bedrock, building autonomous AI Agents capable of reinventing core retail and CPG processes, and leveraging multi-agent architectures to unlock new levels of operational intelligence across supply chain, demand forecasting, personalization, and customer engagement.

Key job responsibilities

- This role includes line management responsibility for a team of Senior Account Managers covering Brazil's largest Retail & CPG enterprises.
- Lead the development and execution of strategic account plans, working backwards from customer business priorities to identify and accelerate cloud migration, AI/ML adoption, omnichannel transformation, and supply chain optimization opportunities.
- Build and maintain trusted relationships at the C-level and board level within customer organizations, articulating a clear vision for cloud-enabled business transformation and generating enthusiasm across all business units.
- Work with all appropriate AWS resources — including Executives, Solutions Architects, Business Development, Marketing, Partners, AWS Professional Services, and Global Service teams.
- Drive accurate forecasting, pipeline management, and go-to-market planning in alignment with AWS Brazil and global Retail & CPG strategies.
- Collaborate with local and global extended teams to bring the best of AWS to customers, including leveraging ISV partnerships and the AWS Partner Network to accelerate customer outcomes.
- Champion the development of formal case studies, customer references, and other proof points that highlight Retail & CPG workloads and use cases running on AWS.
- Coach and develop team members, fostering a culture of customer obsession, operational excellence, and continuous learning.

About the team
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Basic Qualifications

- Experience in people management
- Experience in communication and presentation skills, both written and verbal in Portuguese & English
- 10+ years of technology-related sales, marketing or business development experience
- 5+ years of sales management experience
- Experience in management of large, complex enterprise accounts or equivalent
- Deep domain expertise of the Retail & CPG in Brazil

Preferred Qualifications

- Experience with solution-selling methodologies
- Experience presenting to SVP and C-Level

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Company Information

Company Name: Amazon AWS Services Brazil Ltd

Company Website: https://aws.amazon.com/pt/

Company Address: BRA, DF, Brasilia

Amazon Web Services (AWS) Brazil refers to the Brazilian legal and operational presence of Amazon Web Services, the cloud computing division of Amazon.com, Inc. AWS is a global provider of on-demand cloud computing platforms and APIs to individuals, companies, and governments. In Brazil, AWS operates through its regional infrastructure and local business organization to serve Brazilian customers, partners, public-sector organizations, and multinational companies with cloud-based compute, storage, database, networking, analytics, machine learning, and application services. The Brazil operations are integrated with AWS’s worldwide platform and extend the company’s standard portfolio of cloud products and professional offerings to the local market, including localized sales, technical support, training, partner programs, and compliance guidance. Company overview and scope of activities AWS Brazil is the regional manifestation of Amazon’s cloud services business in Brazil. It provides the same core cloud infrastructure and managed services that AWS offers globally, while addressing region-specific requirements such as local data residency, regional pricing and billing in local currency, Portuguese-language technical and commercial support, and engagement with the local partner ecosystem. AWS’s Brazil presence includes support for the South America (São Paulo) Region, which gives Brazilian customers the ability to deploy applications and store data on infrastructure physically located in Brazil to reduce latency and meet regulatory needs related to data locality. The Brazil organization coordinates customer onboarding, systems integration, professional services, and specialist programs (for example, programs for startups, public-sector entities, and enterprise digital transformation initiatives). Core business activities and operational capabilities AWS Brazil’s primary activities are the sale, provisioning, and operational support of cloud computing services. These activities include: provisioning virtual servers and compute capacity; offering managed and serverless compute platforms; providing scalable object, block, and file storage; delivering managed relational and NoSQL databases; enabling networking and content delivery; and offering monitoring, governance, and security services. AWS Brazil also operates or supports local professional services, training and certification programs, and a partner network that includes systems integrators, independent software vendors (ISVs), consultancies, and managed service providers that deliver solutions tailored to Brazilian customers. Main products and services offered locally The product set available through AWS Brazil mirrors AWS’s global portfolio and is centered on cloud infrastructure and platform services. Key categories of services available to customers in Brazil include: - Compute: Amazon Elastic Compute Cloud (EC2) instances, AWS Lambda (serverless compute), and container services such as Amazon Elastic Container Service (ECS) and Amazon Elastic Kubernetes Service (EKS). - Storage and content delivery: Amazon Simple Storage Service (S3) for object storage, Elastic Block Store (EBS), Amazon FSx for managed file storage, and Amazon CloudFront content delivery network services. - Databases and data management: Managed relational database services (Amazon RDS, including engines such as PostgreSQL, MySQL, Oracle and SQL Server where licensed), Amazon Aurora, and NoSQL databases (Amazon DynamoDB); also caching (Amazon ElastiCache) and datawarehouse/analytics services (Amazon Redshift). - Networking and edge services: Amazon Virtual Private Cloud (VPC), load balancing (Elastic Load Balancing), Direct Connect for dedicated network links, and edge/accelerator offerings. - Analytics, machine learning, and AI: Data analytics and processing services (AWS Glue, Amazon EMR), warehousing (Redshift), and machine learning platforms and APIs (Amazon SageMaker, Amazon Rekognition, Amazon Comprehend and other managed AI/ML services). - Security, identity and compliance: AWS Identity and Access Management (IAM), AWS Key Management Service (KMS), AWS CloudTrail and AWS Config for auditing and governance, and a range of security and compliance tools designed to help customers meet regulatory and industry standards. - Developer tools and management: Monitoring and logging (Amazon CloudWatch), deployment and CI/CD tooling (AWS CodePipeline, CodeBuild), infrastructure-as-code tooling (AWS CloudFormation), and cost management and governance solutions. Ecosystem, partner programs and customer enablement AWS Brazil engages a broad partner ecosystem through the AWS Partner Network (APN), enabling local consulting partners, managed service providers, and independent software vendors to build, certify, and deliver solutions on AWS infrastructure. The Brazil organization supports customer enablement with localized training and certification paths, technical workshops, migration and modernization programs, and specialized offerings for startups and public-sector customers. AWS Marketplace is available to procure third-party software and solutions that run on AWS infrastructure. Regulatory, compliance and data residency considerations To serve Brazilian customers and public-sector entities, AWS provides a local region and guidance to support data residency and regulatory compliance needs. AWS describes compliance offerings and certifications on its official channels and provides documentation and support to help organizations operate securely in the cloud, implement governance controls, and address privacy and regulatory requirements relevant to Brazil. Support, professional services and commercial offerings AWS Brazil offers localized support plans and commercial engagement models that allow customers to obtain technical support and architecture guidance, procurement and billing in local currency, and access to professional services for migrations, cloud adoption, and modernization projects. The region-level offerings are complemented by global AWS professional services and third-party consultancies that assist with large-scale digital transformations. Summary In Brazil, AWS provides a comprehensive suite of cloud infrastructure and platform services, combined with localized commercial, technical, and partner support to meet the needs of Brazilian enterprises, government organizations, and developers. The Brazil presence is part of AWS’s global infrastructure footprint, enabling customers to deploy and operate cloud-native and migrated workloads on AWS-managed infrastructure located in the South America (São Paulo) region, while benefiting from a wide portfolio of compute, storage, database, analytics, networking, security, machine learning, and application services.
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