Sr. Strategic Supply Chain Manager, Amazon Private Brands

ID: 4621

Type: Full-time

Category: Others

Company Name: Amazon.com Services LLC

Location: USA, WA, Seattle - Seattle - United States

Salary: 121,200.00 - 163,900.00 USD annually

Job Description

The North America Amazon Private Brands Supply Chain team is seeking an experienced Sr. Strategic Supply Chain Manager to support our Hardlines Private Brands business. This role will own supply chain strategy and execution for HPB's import-heavy portfolio. You'll partner with global teams across Asia and Europe, as well as internal cross-functional partners, to drive best-in-class availability, speed, and operational excellence. The ideal candidate will serve as the supply chain subject matter expert for Hardlines, owning inventory health, auditing buying and forecasting models, and driving process improvements across a complex international supply chain while navigating challenges including tariff impacts, overstock management, and placement optimization. A key focus will be identifying and executing initiatives to remove cost from the supply chain and reduce cost-to-serve for both consumer and B2B customers.

Key job responsibilities
Own end-to-end supply chain performance for Hardlines Private Brands, including inventory health metrics (in-stock rates, operational inventory holdings, working capital efficiency) and Operations Cost-to-Serve targets for both B2C and B2B customers. Partner with Amazon Private Brands Sourcing Team and Origin Supply Chain team to drive operational excellence improvements with Asia-based vendors, optimizing production and delivery lead-times across international supply chains. Monitor and own KPIs including Out of Stock rate, Total Inbound Lead Time, Purchase Order confirmation rates, and operational excellence metrics, presenting insights and trends to Senior Leadership. Audit buying and forecasting models to ensure accuracy and alignment with business objectives. Collaborate with Business Managers and central APB teams (Product Business Intelligence, Business Intelligence Engineering, Supply Chain Tech) to leverage tools and insights for data-driven decision making. Identify and deliver improvement opportunities around demand planning, production planning, and inventory flow. Drive adoption of operational excellence best practices including EDI adoption, PO confirmations, efficient receive processes, and inventory placement. Champion cost optimization initiatives and process improvements that enhance operational efficiency and customer experience for both B2C and B2B channels.

A day in the life
You'll review performance dashboards to identify inventory health issues and availability risks across Hardlines Private Brands' portfolio. A significant portion of your day involves conducting meetings with key stakeholders including Sourcing teams, Business Management teams, and Origin Supply Chain teams to align on demand forecasts, address vendor performance challenges, and resolve production delays with Asia-based vendors. You'll conduct deep dives on KPI trends, analyzing root causes of out-of-stock situations or overstock concerns. You'll audit buying models, present insights to leadership, and drive process improvement initiatives. You'll leverage AI-powered tools to proactively monitor inventory risks and automate operational actions.

About the team
You'll join the NA APB Supply Chain team, supporting Hardlines Private Brands alongside colleagues supporting Consumables and Softlines businesses. Our team partners across all APB product families to deliver exceptional supply chain performance, balancing tactical execution with strategic initiatives. We work in a fast-paced, high-growth environment focused on delivering best-in-class availability and speed to customers. The team values customer obsession, ownership, data-driven decision making, and continuous improvement. We collaborate closely with central teams including Supply Chain Intelligence (SCIT), Business Intelligence Engineering, and Supply Chain Tech to leverage AI-powered tools and automation.

Basic Qualifications

- 5+ years of with Excel experience
- Bachelor's degree, or 5+ years of professional or military experience
- Experience working with complex data sets
- Experience communicating results to senior leadership

Preferred Qualifications

- Knowledge of statistics or other analytical techniques
- Experience with SQL

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, WA, Seattle - 121,200.00 - 163,900.00 USD annually

Company Information

Company Name: Amazon.com Services LLC

Company Website: https://www.amazon.com

Company Address: 410 Terry Ave N, Seattle, WA 98109, United States

Amazon.com Services LLC is an operating company in the Amazon corporate family that supports and delivers a broad set of technology-enabled retail and marketplace services. As part of the larger Amazon organization, it participates in the operation and management of Amazon’s online retail marketplace, third‑party seller programs, fulfillment and logistics solutions, and related customer-facing services. The company’s activities are oriented around applying software, systems engineering and logistical infrastructure to enable large-scale e-commerce, digital distribution and platform services for consumers and businesses. Overview and scope Amazon.com Services LLC functions as one of the entities through which Amazon delivers commerce and seller-related services. In practice, that includes enabling Amazon’s marketplace for third‑party sellers, operating fulfillment programs (including Fulfillment by Amazon—FBA), and supporting the web and mobile retail experiences that customers use to discover, buy and receive products. The company leverages Amazon’s broader investments in distributed computing, data analytics, inventory systems and automated fulfillment to provide both consumer-facing retail and business-to-business seller services. Core business activities The core activities associated with Amazon.com Services LLC revolve around online retail operations and the technology and logistics that underpin them. Key activities include: operating the Amazon.com consumer marketplace and associated storefronts; managing programs that onboard, list and transact for third‑party sellers; providing fulfillment, warehousing and shipping services for inventory enrolled in Amazon’s logistics networks; powering payments and order processing systems; and supporting customer service operations related to retail transactions. These activities are tightly integrated with Amazon’s global logistics network, delivery services, and software platforms that enable inventory management, pricing, content management and search/recommendation systems. Main products and services While Amazon.com Services LLC is one of several operating companies in the Amazon group, the practical products and services associated with its operations include marketplace hosting for third‑party sellers (seller accounts, tools and dashboards), fulfillment and warehousing services (including FBA), order processing and returns management, customer service support for retail transactions, and technology platforms that expose APIs and seller tools for listing, pricing and inventory control. These services enable merchants to sell through Amazon’s digital storefronts and to use Amazon’s fulfillment infrastructure for storage, packing and shipping. Relationship to broader Amazon offerings The operational scope of Amazon.com Services LLC overlaps and integrates with other Amazon businesses and technology platforms. For example, Amazon Web Services (AWS) provides the cloud infrastructure and many platform services that power Amazon’s retail site and seller services, while Amazon’s consumer-facing subscription services such as Amazon Prime (which bundles fast shipping, streaming and other benefits) influence demand and fulfillment priorities. Additionally, Amazon’s devices (Kindle, Echo/Alexa, Fire TV) and digital content offerings (Prime Video, Amazon Music, Audible) form adjacent product lines that operate within the same corporate ecosystem, increasing cross‑channel customer engagement with the retail marketplace. Technology and innovation focus Amazon.com Services LLC operates in an environment driven by software, systems engineering and logistics innovation. Amazon’s public communications emphasize technology investments in automation, robotics, machine learning, search and recommendation algorithms, and large-scale distributed systems to improve selection, convenience and price. The company’s approach to improving customer experience and seller services is built on continuous iteration in software, data science and operational research, as well as deployment of warehouse automation and transportation optimization technologies. Customers and users End customers are the millions of consumers who shop on Amazon’s retail websites and use related mobile apps. Another primary customer segment is the millions of third‑party sellers and professional merchants who use Amazon’s marketplace and seller services to reach consumers globally. Businesses and developers that integrate with Amazon’s seller APIs, fulfillment services, and advertising platforms also rely on the services and systems that Amazon.com Services LLC helps deliver. Official mission and corporate context Amazon’s public materials state a mission and guiding principle focused on customer centricity—commonly expressed by the company as striving “to be Earth’s most customer‑centric company.” That mission underpins the retail and marketplace operations and is reflected in investments in selection, convenience and low prices. Amazon operates across multiple industries including e-commerce, cloud computing, digital streaming, consumer electronics and logistics; Amazon.com Services LLC is a part of that broader corporate structure and concentrates on the commerce and seller-facing components of the business. Regulatory and corporate form Amazon.com Services LLC is a limited liability company within the Amazon corporate structure; like other operating subsidiaries, it is used to carry out specific aspects of Amazon’s commercial activities. Public filings and corporate disclosures identify multiple Amazon subsidiaries that collectively operate global retail, subscription, cloud and device businesses. Amazon’s public investor relations and corporate governance materials describe Amazon as a technology company with e-commerce and cloud computing core competencies, and Amazon.com Services LLC functions within that legal and operational framework. Summary In summary, Amazon.com Services LLC is a technology-enabled operating company in the Amazon family that provides and supports the marketplace, seller services, fulfillment and related retail operations that allow consumers to buy products and third‑party sellers to reach customers through Amazon’s digital storefronts. Its work is characterized by large-scale software systems, fulfillment and logistics networks, and continual investment in automation and data-driven tools to improve customer and seller experiences. The company’s activities align with Amazon’s stated customer-centric mission and the broader corporate focus on leveraging technology to scale commerce and distribution globally.

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