Business Intel Engineer - II, Amazon Robotics, Amazon Robotics, Global Operations - Artificial Intelligence (GO-AI)

ID: 4689

Type: Full-time

Category: Others

Company Name: Amazon.com Services LLC

Location: USA, MA, Boston; USA, MA, North Reading; USA, MA, Westboro - North Reading - United States

Salary: 99,500.00 - 160,000.00 USD annually

Job Description

Amazon Robotics is at the forefront of applying state-of-the-art artificial intelligence to solve real-world challenges at unprecedented scale. Our fulfillment centers handle more individual items than any company in the world, combining computer vision, mobile robots, advanced end-of-arm tooling, and high-degree of freedom movement with state-of-the-art AI. We collaborate with customers across Amazon worldwide to conceive, develop, prototype, and deploy intelligent robotic systems that push the boundaries of industrial automation.

Within Amazon Robotics, the Global Operations - Artificial Intelligence (GO-AI) team enables Amazon to accelerate and scale the next generation of AI-powered robotic solutions. We're transforming how complex visual reasoning tasks are performed across Amazon's robotics operations, moving from traditional manual data annotation processes to state-of-the-art foundation model solutions.

As a Business Intelligence Engineer on GO-AI's Technology & Development Team, you'll work with cross-functional teams (Science, Software, Data, BIE) managing massive-scale, proprietary datasets to develop foundation models that achieve human-level performance on complex real-world tasks. Your work will directly impact millions of daily operations across Amazon's global fulfillment network.

This is a rare opportunity to work with a team building AI systems that operate at Amazon scale while solving novel technical challenges in computer vision, natural language processing, and human-AI collaboration. You'll collaborate with world-class scientists, engineers, and operations teams to deploy state-of-the-art research into production systems that deliver real-world impact at global scale.

Key job responsibilities
• Design, development and ongoing operations of scalable, performant data warehouse (Redshift) tables, data pipelines, reports and dashboards.

• Development of moderately to highly complex data processing jobs using appropriate technologies (e.g. SQL, Python, Spark, AWS Lambda, etc.)

• Development of dashboards and reports.

• Collaborating with stakeholders to understand business domains, requirements, and expectations. Additionally, working with owners of data source systems to gain insights into capabilities and limitations.

• Deliver minimally to moderately complex data analysis.

• Adopt best practices in reporting: data integrity, test design, validation, and documentation.

• Ensure excellence in verbal and written communication.

• Comfortable wearing multiple hats and go over and above to drive results.

A day in the life
Amazon offers a full range of benefits for you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:

1. Medical, Dental, and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. 401(k) Plan

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

About the team
The Amazon Robotics (AR) Technology Enablement Services (TES) Team enables AR’s people, purpose, and place to deliver the future. We remove barriers, drive organizational productivity, and foster growth. We serve AR leadership, product customers, and employees, and collaborate with teams throughout FTR. Creating a safe, inclusive, and productive workplace experience. Designing and iterating on learning, development, and engagement solutions to support needs of operators and employees. Synthesizing and articulating AR’s long-term strategy, near-term goals, product roadmaps, and workforce strategy. Developing and managing cross organizational mechanisms, reporting, programs, and Sustainability efforts.

Basic Qualifications

- 3+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience
- Experience with data visualization using Tableau, Quicksight, or similar tools
- Experience with data modeling, warehousing and building ETL pipelines
- Experience in Statistical Analysis packages such as R, SAS and Matlab
- Experience using SQL to pull data from a database or data warehouse and scripting experience (Python) to process data for modeling
- Experience translating customer needs into business requirements
- Experience writing and optimizing SQL queries with large-scale, complex datasets
- Experience documenting data models, pipelines, and metrics definitions

Preferred Qualifications

- Experience with AWS solutions such as EC2, DynamoDB, S3, and Redshift
- Experience in data mining, ETL, etc. and using databases in a business environment with large-scale, complex datasets
- Experience using Python scripting to process data for modeling
- Experience working with cross-functional teams
- Experience working in an Agile or Scrum environment
- Knowledge of data governance, privacy, and security best practices

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, MA, Boston - 99,500.00 - 160,000.00 USD annually
USA, MA, North Reading - 99,500.00 - 160,000.00 USD annually
USA, MA, Westboro - 99,500.00 - 160,000.00 USD annually

Company Information

Company Name: Amazon.com Services LLC

Company Website: https://www.amazon.com

Company Address: 410 Terry Ave N, Seattle, WA 98109, United States

Amazon.com Services LLC is an operating company in the Amazon corporate family that supports and delivers a broad set of technology-enabled retail and marketplace services. As part of the larger Amazon organization, it participates in the operation and management of Amazon’s online retail marketplace, third‑party seller programs, fulfillment and logistics solutions, and related customer-facing services. The company’s activities are oriented around applying software, systems engineering and logistical infrastructure to enable large-scale e-commerce, digital distribution and platform services for consumers and businesses. Overview and scope Amazon.com Services LLC functions as one of the entities through which Amazon delivers commerce and seller-related services. In practice, that includes enabling Amazon’s marketplace for third‑party sellers, operating fulfillment programs (including Fulfillment by Amazon—FBA), and supporting the web and mobile retail experiences that customers use to discover, buy and receive products. The company leverages Amazon’s broader investments in distributed computing, data analytics, inventory systems and automated fulfillment to provide both consumer-facing retail and business-to-business seller services. Core business activities The core activities associated with Amazon.com Services LLC revolve around online retail operations and the technology and logistics that underpin them. Key activities include: operating the Amazon.com consumer marketplace and associated storefronts; managing programs that onboard, list and transact for third‑party sellers; providing fulfillment, warehousing and shipping services for inventory enrolled in Amazon’s logistics networks; powering payments and order processing systems; and supporting customer service operations related to retail transactions. These activities are tightly integrated with Amazon’s global logistics network, delivery services, and software platforms that enable inventory management, pricing, content management and search/recommendation systems. Main products and services While Amazon.com Services LLC is one of several operating companies in the Amazon group, the practical products and services associated with its operations include marketplace hosting for third‑party sellers (seller accounts, tools and dashboards), fulfillment and warehousing services (including FBA), order processing and returns management, customer service support for retail transactions, and technology platforms that expose APIs and seller tools for listing, pricing and inventory control. These services enable merchants to sell through Amazon’s digital storefronts and to use Amazon’s fulfillment infrastructure for storage, packing and shipping. Relationship to broader Amazon offerings The operational scope of Amazon.com Services LLC overlaps and integrates with other Amazon businesses and technology platforms. For example, Amazon Web Services (AWS) provides the cloud infrastructure and many platform services that power Amazon’s retail site and seller services, while Amazon’s consumer-facing subscription services such as Amazon Prime (which bundles fast shipping, streaming and other benefits) influence demand and fulfillment priorities. Additionally, Amazon’s devices (Kindle, Echo/Alexa, Fire TV) and digital content offerings (Prime Video, Amazon Music, Audible) form adjacent product lines that operate within the same corporate ecosystem, increasing cross‑channel customer engagement with the retail marketplace. Technology and innovation focus Amazon.com Services LLC operates in an environment driven by software, systems engineering and logistics innovation. Amazon’s public communications emphasize technology investments in automation, robotics, machine learning, search and recommendation algorithms, and large-scale distributed systems to improve selection, convenience and price. The company’s approach to improving customer experience and seller services is built on continuous iteration in software, data science and operational research, as well as deployment of warehouse automation and transportation optimization technologies. Customers and users End customers are the millions of consumers who shop on Amazon’s retail websites and use related mobile apps. Another primary customer segment is the millions of third‑party sellers and professional merchants who use Amazon’s marketplace and seller services to reach consumers globally. Businesses and developers that integrate with Amazon’s seller APIs, fulfillment services, and advertising platforms also rely on the services and systems that Amazon.com Services LLC helps deliver. Official mission and corporate context Amazon’s public materials state a mission and guiding principle focused on customer centricity—commonly expressed by the company as striving “to be Earth’s most customer‑centric company.” That mission underpins the retail and marketplace operations and is reflected in investments in selection, convenience and low prices. Amazon operates across multiple industries including e-commerce, cloud computing, digital streaming, consumer electronics and logistics; Amazon.com Services LLC is a part of that broader corporate structure and concentrates on the commerce and seller-facing components of the business. Regulatory and corporate form Amazon.com Services LLC is a limited liability company within the Amazon corporate structure; like other operating subsidiaries, it is used to carry out specific aspects of Amazon’s commercial activities. Public filings and corporate disclosures identify multiple Amazon subsidiaries that collectively operate global retail, subscription, cloud and device businesses. Amazon’s public investor relations and corporate governance materials describe Amazon as a technology company with e-commerce and cloud computing core competencies, and Amazon.com Services LLC functions within that legal and operational framework. Summary In summary, Amazon.com Services LLC is a technology-enabled operating company in the Amazon family that provides and supports the marketplace, seller services, fulfillment and related retail operations that allow consumers to buy products and third‑party sellers to reach customers through Amazon’s digital storefronts. Its work is characterized by large-scale software systems, fulfillment and logistics networks, and continual investment in automation and data-driven tools to improve customer and seller experiences. The company’s activities align with Amazon’s stated customer-centric mission and the broader corporate focus on leveraging technology to scale commerce and distribution globally.

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