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Strategic Supply Chain Mgr - 12 months, EU Other Hardlines

ID: 4751

Type: Full-time

Category: Others

Company Name: Amazon EU SARL (Spain Branch)

Location: ESP, Madrid - Madrid - Spain

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Job Description

Join Amazon’s largest Product Family in multiple top locations and impact our supply chain across Europe. As a Hardlines Strategic Supply Chain Manager you will build an in depth understanding of Amazon's commercial frameworks, operational processes and programs. Underpinned by this, you will work with our largest vendors to drive supply chain collaboration and improve the strategic operations set up. Your goal will be to maximize product availability for our customers while reducing our overall cost and time to serve.

Key job responsibilities
• You will optimize key goals through effective program management. The goals include product availability, helping vendors deliver to Amazon’s standards, ensuring vendors accept our returns or pitching Supply Chain Programs to reduce cost.
• You will leverage data to investigate and deliver improvements in key supply chain metrics.
• You will identify and develop scalable solutions to key operational challenges, both internal and external with Vendors.
• You will own and manage multiple projects, working across central program teams and category teams to improve EU Hardlines supply chain/operations - from development through to delivery.
• You will frequently partner with Category teams to contribute to the development of the long-term strategy for category availability and inventory management.

A day in the life
As you enter one of our retail offices in London, Madrid, Milan, Munich or Paris and grab a first cup of coffee or tea with your colleagues you begin to look forward to your day. You will spend roughly 70% of your time working with our most important vendors by aligning with your internal partners in vendor management and central tech teams before reaching out to the vendors themselves to discuss improvement opportunities. You will carve out roughly 30% of your time to move forward on projects you own or contributing too that will create lasting impact across large cohorts of our vendor base and supply chain.

About the team
As a team our culture is focused around three main areas; work-life balance and wellbeing, producing scalable improvements, and creating experts who feel true ownership for their areas of responsibility. Our Strategic Supply Chain Managers, spread across our EU retail locations, own the full vendor facing supply chain. Improving customer availability remains at the core of the role, with a focus on delivering upside via long term strategic engagement with our vendor base by defining end to end supply chain solutions which optimize the processing, delivery and receipt of goods. Additionally, they are improving the customer experience by leveraging their vendor and business knowledge to support continuous improvement of our inventory management systems and optimizing inputs to these systems.

Basic Qualifications

- * University degree in engineering, mathematics, finance, business or related areas * 2-4 years of work experience, of which at least 2 years’ experience analyzing and improving the performance of a business * Must have EU Amazon International Stores (AIS) experience * Project and program management experience * Excellent verbal and written communication skills, ability to simplify complex topics for broad audiences * Demonstrable data-driven decision making * Practical experience of Excel * Proven ability to work in international cross-functional teams * Hands-on, results-oriented mentality, combined with the ability to meet tight deadlines

Preferred Qualifications

- * Experience in one or more out of: online retail, finance operations, supply chain operations * Experience in leading large scale projects and improvements * Experience collaborating with tech teams and building tech products * Practical experience of AI is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Company Information

Company Name: Amazon EU SARL (Spain Branch)

Company Website: https://www.amazon.es

Company Address: Calle Ramírez de Prado, 528045 Madrid, Spain

Amazon EU S.à r.l. (Spain Branch) — descriptive overview Amazon EU S.à r.l., Spain Branch (commonly styled as Amazon EU S.à r.l., Sucursal en España) is the Spanish branch of Amazon EU S.à r.l., the Luxembourg-registered European subsidiary of Amazon.com, Inc. The branch is the locally registered legal entity through which Amazon operates retail, marketplace and related services in Spain. As a branch of the European holding company, the Spain Branch carries out day-to-day commercial, fulfillment and customer-facing operations on behalf of the wider Amazon group in the Spanish market, and supports Spanish sellers, buyers and business partners who interact with Amazon’s consumer platforms and services. Company overview and role The Spain Branch functions as Amazon’s operational presence in Spain for a broad set of activities related to the Amazon retail ecosystem. This includes operating and maintaining the consumer-facing website and mobile storefront for Spain (amazon.es), facilitating and administering the Amazon Marketplace for third-party sellers in Spain, providing logistics and fulfillment services (including Fulfillment by Amazon) for merchants and consumers, and managing local customer service, returns processing and consumer protection compliance. The branch also supports local implementations of subscription programs (notably Amazon Prime benefits for Spanish customers), digital content distribution tailored to Spanish consumers (for example Prime Video and Amazon Music offerings available through amazon.es), and localized promotional and marketing activities. Core business activities and services - Retail and marketplace: Amazon EU S.à r.l. (Spain Branch) enables direct retail sales to Spanish consumers through amazon.es and operates the Amazon Marketplace where independent third‑party sellers list products for sale to buyers in Spain and other territories served by the Spanish storefront. The branch handles order management, payments processing for sales on the Spanish marketplace, invoicing required under Spanish and EU law, and coordination with payment providers. - Fulfillment, logistics and delivery: The branch coordinates logistics services for shipments in Spain, including warehousing, inventory management and fulfillment services offered to sellers via Fulfillment by Amazon (FBA). Amazon’s local logistics network in Spain includes fulfillment centers, sortation and delivery operations that integrate with third-party carriers and Amazon’s own last-mile delivery partners to provide parcel delivery options and estimated delivery times through amazon.es. - Subscription and digital services: Through the Spanish storefront and local accounts, the branch administers subscription services such as Amazon Prime (which bundles benefits like fast delivery, Prime Video access and Prime Music), and provides localized access to digital content, apps and services purchased or subscribed to via amazon.es. The branch also supports the sale and distribution of Amazon devices (Kindle e-readers, Fire tablets, Echo smart speakers) to Spanish consumers via the Spanish storefront. - Advertising and seller services: Amazon Advertising and seller support services are available to businesses that advertise and sell on amazon.es; the branch facilitates access to advertising inventory on the Spanish storefront, tools for sellers (account management, selling plans, performance dashboards), and services for businesses such as Amazon Business (B2B) offerings active in Spain. Relationship to the broader Amazon group Amazon EU S.à r.l. is one of several legal entities within the Amazon corporate family that manage distinct regional, retail, cloud and services activities in Europe. The Spain Branch specifically represents the Luxembourg company’s local registration in Spain and conducts operations in the Spanish jurisdiction. Some Amazon services that operate in Spain — for example, Amazon Web Services (AWS) — are offered through separate legal entities within the Amazon group; the Spain Branch’s principal remit is retail, marketplace and related consumer services on the Spanish storefront. Compliance, consumer support and local engagement As a branch operating in Spain, the entity is subject to Spanish and EU consumer protection rules, tax and VAT regimes, data protection requirements under the EU’s General Data Protection Regulation (GDPR), and local labor and commercial law. The branch maintains local customer service channels, returns handling and compliance processes to meet statutory obligations in Spain and to support sellers and consumers using amazon.es. Amazon has invested in localized operations across Spain including logistics infrastructure, partnerships with local carriers and recruitment of local staff for customer support, operations and technical roles. Mission and public positioning While the original corporate mission “to be Earth’s most customer‑centric company” is publicly stated by Amazon at the group level, the Spain Branch’s public-facing activities reflect that mission through efforts to enhance consumer convenience (fast delivery and broad product selection), provide services to Spanish businesses to sell in an online marketplace, and offer localized digital content and subscription services tailored to Spanish customer preferences. The Spain Branch enables Spanish consumers and businesses to interact with Amazon’s global commerce platform while complying with Spanish regulatory requirements. Public presence and primary customer touchpoints For consumers and sellers in Spain, the principal public touchpoints for the branch’s services are the consumer retail website amazon.es, seller portals and support pages for third‑party merchants, customer service contact options listed on the Spanish site, and business‑facing service pages describing fulfillment, advertising and seller tools. The Spain Branch supports the local operation of these services as part of Amazon’s European retail infrastructure, enabling both Spanish consumers and businesses to participate in Amazon’s marketplace and to access related digital and logistical services.
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