Associate, ML Data Operations, GO-AI Operations

ID: 4868

Type: Full-time

Category: Others

Company Name: Amazon Dev Center India - Hyderabad - A85

Location: IND, TS, Hyderabad - Virtual; IND, KA, Bangalore - Virtual; IND, TN, Chennai - Virtual; IND, MH, Mumbai - Virtual; IND, AP, Virtual - Chennai - India

Education Level: Associate

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Job Description

This team enables automation at Amazon Robotics Fulfillment centers. This team serves Amazon Internal Fulfillment Technologies & Robotics teams by enabling automation, which includes real-time & offline (image/video) data auditing services. One of the key contributions of this team is supporting the fulfillment centers in maintaining inventory accuracy.

An Associate in this role is required to watch the video of the stowing action at a fulfillment center, understand it thoroughly and make best use of human judgement in combination with the tools and resources to indicate the activity captured in the video. They are expected to verify or mark the location of product through a tool while maintaining highest level of accuracy. This process helps in maintaining the fulfillment center's stow quality. This is an operational role. Under general supervision, the Associate performs precise and thorough video/image audits with high degree of accuracy and speed, thus aiding defect reduction.

Key job responsibilities
The Associate has to watch several hundred videos in a shift and provide responses by following goals on accuracy (quality), speed (productivity) and right / acceptable practices. Associates are required to take breaks at the pre-defined slots and ensure 6.8 to 7 hours’ time per day is spent to answer the videos. Associates who are hired to work from home should maintain (1) dedicated workspace i.e., table, chair & sufficient lighting (2) workspace / work related data shouldn’t be accessed by anyone other than employee

The candidate is expected to demonstrate:
• Willingness to work in Non-tech role for contract duration of 6 months
• Ability to audit image/video/text based Jobs
• Ability to identify details from blurry, less sharp videos and provide correct response. Requires high level of attention & focus on screen
• Willingness to work on incremental targets/goals on quality & productivity
• Fast Pace of implementation & consistent performance
• Ability to work in rotational shifts (including night shifts), remote teams and exceptionally good team player
• Readiness to come to office for few days (when required, applicable for associates working from home)
• Willing to switch ON laptop camera while on virtual meetings.

A day in the life
Associates work in 24x7 environment with rotational shifts. Associates would be working in a 9 hour shift, including pre-scheduled breaks. The shift timings would be subject to change every 3-4 months or as per business requirement. In case associate is working in night shift, night shift allowance will be provided as per applicable Amazon’s work policy.

Weekly Offs: Rotational two-consecutive day off (it is a 5-day working week with 2 consecutive days off, not necessarily Saturday and Sunday) or as per business discretion.

About the team
Data Auditing Operations team provides human support to Amazon Fulfillment facilities with goal of enabling hands-free active stowing through visual audits on videos/images. Videos with brief duration (typically between 15 and 20seconds) are sent to Operations Team for humans to audit them with information on products being stored at fulfilment centers. For business use, these videos must be thoroughly reviewed and audited using best human judgement. The effectiveness of automated process will be increased by using videos that Associates have audited. This process helps maintaining stow quality at fulfillment center and Associate will be further evaluated for performance improvements/coaching.

Basic Qualifications

- Bachelor's degree

Preferred Qualifications

- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Company Information

Company Name: Amazon Dev Center India - Hyderabad - A85

Company Website: https://www.amazon.jobs/en/locations/hyderabad

Company Address: IND, TS, Hyderabad

Amazon Development Centre India – Hyderabad (commonly referred to in Amazon materials as Amazon’s Hyderabad development center) is a major engineering and research hub operated by Amazon in India and is part of the broader Amazon Development Centre (India) organization that supports Amazon’s global products and India-specific offerings. As an R&D and engineering outpost for Amazon, the Hyderabad center houses multidisciplinary teams that build, operate and enhance software, services and systems spanning Amazon’s core businesses. The center’s work is oriented around Amazon’s stated corporate mission — to be “Earth’s most customer-centric company” — and the teams in Hyderabad contribute to realizing that mission by developing features, platforms and operational capabilities that improve customer experience, seller experience, and the efficiency of Amazon’s fulfillment and logistics networks. Overview and role within Amazon: The Hyderabad development center functions as one of Amazon’s principal technology campuses in India, forming a node in the company’s global network of research and development sites. It hosts engineers, product managers, data scientists, applied scientists, designers, technical program managers, operations technologists and other technology professionals who collaborate on software engineering, platform development and machine learning initiatives. The center supports both India-focused products (localized features for Amazon.in and India operations) and global products and services used across Amazon’s businesses, including retail, cloud computing, digital media, devices, and advertising. Core business activities: The primary activities at the Hyderabad development center are software engineering and product development across a broad range of technology domains. Typical engineering work includes backend and frontend application development; large-scale distributed systems design and operation; cloud infrastructure and services engineering (including work related to Amazon Web Services, where applicable); machine learning and data platform development; voice and natural language technologies for Alexa and other voice-enabled services; video, content and streaming technologies for Prime Video; advertising systems; payments and checkout systems; and supply-chain, fulfillment and logistics automation software. Beyond product engineering, the center also undertakes operational technology development—building tools and systems used by Amazon’s fulfillment network and delivery partners—security engineering, site reliability engineering (SRE) to maintain service availability at scale, and developer tooling and platform work to accelerate engineering productivity. Teams often focus on performance, reliability, scalability, cost optimization and automation to support Amazon’s rapid growth and high-availability service requirements. Main products and services produced: While the Hyderabad facility itself does not operate as a separate commercial product company, it contributes software, features and platforms that feed into Amazon’s publicly available services. Outputs from the center include components of the Amazon retail experience (search and discovery, recommendations, inventory and seller services), cloud and infrastructure services used internally and by AWS customers, features and integrations for Alexa (voice applications and underlying language and speech technology), Prime Video engineering for streaming and content delivery, advertising technology stack components, and logistics and transportation planning systems used by Amazon’s fulfillment and delivery operations. The Hyderabad teams also develop internal enterprise tools and developer platforms that accelerate engineering across Amazon’s global organization. Talent, hiring and local engagement: Amazon’s Hyderabad development center is a significant employer of local technical talent and participates in campus hiring, internships, and industry engagement in the region. Job postings for Hyderabad on Amazon’s careers site typically advertise roles such as Software Development Engineer, Data Scientist, Applied Scientist, Product Manager, Technical Program Manager, and Operations Manager, reflecting the breadth of technical and product responsibilities located at the site. The center is known to recruit across experience levels—from new graduates to senior technical leaders—supporting both short-term project delivery and long-term platform investment. Organizational context and scale: The Hyderabad development center operates as part of Amazon’s broader India engineering organization, which includes other major centers in Bengaluru and Chennai. Teams in Hyderabad collaborate closely with colleagues in other Amazon locations worldwide; project work is commonly cross-functional and international, integrating product, operations and business teams to deliver end-to-end customer solutions. Innovation and technology focus: Engineering priorities at the site align with Amazon’s global technology strategy: applying machine learning and data-driven techniques to personalize experiences and automate decision-making, building scalable cloud-native microservices and serverless systems, improving latency and reliability, and innovating in logistics automation and robotics-supporting software where relevant. The site’s contributions often focus on measurable customer outcomes (faster delivery, more relevant search results, reliable cloud services) consistent with Amazon’s leadership principles and customer-centric approach. Public-facing presence and hiring resources: Amazon maintains public careers pages and regional pages describing the Hyderabad location, listing open roles and providing information about the kinds of engineering and corporate functions supported there. These public resources are used by prospective applicants and provide official descriptions of opportunities and team missions at the Hyderabad center. In summary, Amazon’s Hyderabad development center is an established Amazon technology hub that provides engineering, research and operational capabilities to support Amazon’s global product portfolio and India-specific initiatives. The center’s multidisciplinary teams deliver software systems and platforms across retail, cloud, voice, media, advertising and logistics domains, contributing to Amazon’s goal of building scalable, reliable and customer-focused services.

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