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Applied Science Manager, AWS Generative AI Innovation Center

ID: 4877

Type: Full-time

Category: Others

Company Name: AWS EMEA SARL (Germany Branch)

Location: DEU, BE, Berlin; DEU, BY, Munich - Berlin - Germany

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Job Description

Amazon launched the Generative AI Innovation Center (GenAIIC) in June 2023 to help AWS customers accelerate the use of Generative AI to solve business and operational problems and promote innovation in their organization (https://press.aboutamazon.com/2023/6/aws-announces- generative-ai-innovation-center).

GenAIIC provides opportunities to innovate in a fast-paced organization that contributes to game-changing projects and technologies that get deployed on devices and in the cloud. As an Applied Science Manager in GenAIIC, you'll partner with technology and business teams to build new generative AI solutions that delight our customers. You will be responsible for directing a team of data/research/applied scientists, deep learning architects, and ML engineers to build generative AI models and pipelines, and deliver state-of-the-art solutions to customer’s business and mission problems.

The successful candidate will possess both technical and customer-facing skills that will allow you to be the technical “face” of AWS within our solution providers’ ecosystem/environment as well as directly to end customers. The candidate must ne be able to drive discussions with senior technical and management personnel within customers and partners while hacing technical background that enables them to interact with and give guidance to AI scientists/engineers and software developers. The ideal candidate will also have a demonstrated ability to think strategically about business, product, and technical issues. Of critical importance, the candidate will be an excellent technical team manager, someone who knows how to hire, develop, and retain high quality technical talent.

Key job responsibilities
You will work directly with customers to drive adoption and shape the future of the most exciting emerging technology by understanding the business problem and guiding our customers in implementation of generative AI solutions, and developing long-term strategic relationships with key accounts

You will help develop the industry’s best generative AI delivery team by enabling and coaching your specialist team on best practices and how to create and present value-driven architectures of widely varying size and complexity. You will grow an existing team by hiring, on-boarding, training, and developing new Scientists, Architects, and Engineers from internal and external sources.

You will identify opportunities for building reusable technical assets/solutions/products based on recurring patterns of customer needs

You will provide customer and market feedback to Product and Engineering teams to help define product direction

You will drive revenue growth across a broad set of customers

You will be a thought leader and drive value creation for our customers, shaping technical solutions, growing the team, and leading specific customer engagements

You will deliver briefing and deep dive sessions to customers and guide customers on adoption patterns and paths to production

About the team
The GenAI Innovation Center helps customers define and execute AI Strategy, scope and develop use cases that will create the greatest value for their businesses, select/develop/customise/fine-tune the right models, define paths to navigate technical or business challenges, and make plans for launching solutions at scale, responsibly and cost efficiently

Basic Qualifications

- PhD in Computer Science (CS), Computer Engineering (CE), or related technical field. Or MSc plus several years of industry experience
- Experience of building, managing, and scaling AI/ML teams of AI Scientists and Engineers
- Deep Machine learning/AI/ GenAI knowledge
- Ability to demonstrate senior stakeholder management skills and collaborate effectively with multidisciplinary teams.
- Excellent written and verbal communication skills with the ability to present complex technical information in a clear and concise manner to a variety of audiences.
- Ability to translate informal customer requirements into problem definitions, dealing with ambiguity and competing objectives
- Experience building and delivering machine learning models or developing algorithms for business application

Preferred Qualifications

- Experience building complex software systems, especially involving deep learning, machine learning and computer vision, that have been successfully delivered to customers
- Hands on experience of deploying and hosting Large Foundational Models for business applications
- Experience and deep knowledge of AWS and AWS AI/ML services
- Project management experience working on cross-functional projects

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

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Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Company Information

Company Name: AWS EMEA SARL (Germany Branch)

Company Website: https://aws.amazon.com

Company Address: Mainzer Landstraße 51, 60329 Frankfurt am Main, Germany

AWS EMEA SARL (Germany Branch) is the German-registered branch of AWS EMEA SARL, a European legal entity that is part of Amazon Web Services (AWS), the cloud computing division of Amazon.com, Inc. As a regional branch of AWS EMEA SARL, the Germany Branch represents AWS’s local commercial, technical and customer-facing operations in Germany and supports the delivery, sales, customer success, compliance, and partner-engagement activities required to serve organisations in Germany and nearby European markets. The branch operates within the broader AWS organization, which is a global provider of on-demand cloud computing platforms and APIs to individuals, companies and governments on a metered, pay-as-you-go basis. Company overview and role AWS EMEA SARL (Germany Branch) functions as the local legal presence for AWS’s European entity in Germany. It facilitates contractual relationships, invoicing, local sales and marketing, and customer support under German law for AWS customers and partners. The branch enables closer engagement with German enterprises, public-sector organisations, startups, and managed service providers by providing localized commercial teams, technical specialists and account management resources. It also supports AWS’s compliance posture in Europe by coordinating local regulatory, data protection and governmental interactions relevant to customers operating in Germany. Core business activities The principal activities carried out by the Germany branch mirror AWS’s core business: providing cloud infrastructure and platform services across compute, storage, database, networking, analytics, machine learning, security, developer tooling, and application integration. Operationally, the branch supports: (1) sales and commercial contracting for AWS services to German customers; (2) technical account management, solutions architecture and professional services to accelerate customer cloud adoption; (3) partner and channel engagement with local systems integrators, consulting firms and independent software vendors; (4) customer success, training and certification programs delivered locally; and (5) liaison with regulators and industry bodies regarding data residency, privacy and compliance requirements. Main products and services AWS’s product portfolio – which the Germany branch markets and supports in-country – includes a broad set of cloud services used to build and run applications. Core infrastructure services include Amazon Elastic Compute Cloud (EC2) for virtual servers, Amazon Simple Storage Service (S3) for scalable object storage, Amazon Elastic Block Store (EBS) and Amazon Elastic File System (EFS) for block and file storage, and Amazon Virtual Private Cloud (VPC) for isolated networking. Managed database and analytics offerings include Amazon Relational Database Service (RDS) (including Amazon Aurora), Amazon DynamoDB (NoSQL), Amazon Redshift (data warehousing) and Amazon EMR (big data processing). Container and serverless compute offerings include Amazon Elastic Kubernetes Service (EKS), Amazon Elastic Container Service (ECS) and AWS Lambda. Security, identity and management services provided and supported locally include AWS Identity and Access Management (IAM), AWS Key Management Service (KMS), Amazon CloudWatch for monitoring and observability, AWS CloudTrail for API logging, AWS Config for resource inventory and compliance, and AWS Systems Manager for operational management. Networking and edge services such as Amazon CloudFront (content delivery), AWS Direct Connect and AWS Transit Gateway are available to customers with hybrid or high-performance networking needs. Machine learning and AI services supported include Amazon SageMaker for model development and deployment, as well as a broad set of pre-built AI services for vision, language and forecasting. The branch also supports migration, modernization and professional services to help customers move on-premises workloads into AWS and to optimize cloud usage. Regulatory, compliance and data residency support AWS emphasizes compliance and security controls for European customers; the Germany branch plays a role in facilitating compliance with German and EU regulations (including data protection frameworks such as the General Data Protection Regulation, where applicable). AWS global compliance programs and attestations that are commonly cited for European operations include ISO 27001, ISO 27017, ISO 27018, SOC 1/2/3 reports, PCI DSS and other industry-specific certifications. AWS also operates multiple geographic regions within Europe (for example the EU (Frankfurt) region) to provide options for data residency and low-latency access for customers based in Germany and neighbouring countries. Customer segments and partner ecosystem Customers supported by the Germany branch span startups, mid-market enterprises, large multinational corporations and public sector organisations. The branch works with a network of local partners—system integrators, managed service providers, ISVs and consulting firms—that form the AWS Partner Network (APN) in Germany. Through partner programs, managed services and competency certifications, AWS enables local partners to deliver migration, application development, managed hosting and specialized domain services on top of AWS infrastructure. Local presence and operations While the legal entity for AWS in Europe is AWS EMEA SARL (based in Luxembourg), the Germany Branch provides a formal in-country legal and operational footprint to engage directly with customers under local rules. Typical in-country activities include sales, marketing, customer support, technical enablement, and participation in industry events, workshops and training programs. The Germany Branch helps ensure German customers have access to localized contractual terms, billing options, and support in German language where required. Overall, AWS EMEA SARL (Germany Branch) functions as the regional extension of Amazon Web Services within Germany, delivering AWS core cloud infrastructure and platform services in combination with localized commercial, technical and compliance support to serve the needs of German customers and partners.
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