Sr Technical Program Manager - Prime Video, AI Automation

Are you interested in shaping the future of entertainment? Prime Video's technology teams are creating best-in-class digital video experience.

As a Prime Video technologist, you’ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You’ll get to work on projects that are fast-paced, challenging, and varied. You’ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people.

We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can decide where a career Prime Video Tech takes you!

To help a growing organization quickly deliver more efficient features at scale to Prime Video customers, our core engineering organization is innovating on behalf of our global software development team consisting of thousands of engineers. This organization is building a team specialized in architectural transformation and infrastructure efficiency to support business growth. This team will focus on the long term, break down large projects into cross-functional milestones with value and reshape our global software environment.

As a leading member of the core team, you will apply your deep knowledge of technical program management to problems that have broad cross-organizational, global, and technology impact. You will own the end to end planning, execution and launch of a transformation program that spans all teams within Prime Video. You will work on large scale engineering efforts that solve significantly complex problems facing global customers. You will be trusted to operate with complete independence and are often assigned to focus on areas where the business and/or architectural strategy has not yet been defined. You must be equally comfortable digging in to business requirements as you are drilling into design with development with teams. This program is high visibility and you will be influencing leaders at all levels. This role provides you the opportunity to think big in terms of strategy as well as significantly impact the bottom line.

Key job responsibilities
- Consistently meet challenging deadlines and deliver high-quality solutions that enable the Prime Video platform to scale to meet growing customer demand.
- Strong knowledge of rapidly evolving AI technologies and AI-driven workflows, with ability to assess emerging capabilities, identify strategic opportunities, and guide cross-functional teams through responsible adoption and integration of native AI solutions.
- Proactively identify and mitigate risks related to both traditional systems and AI deployments, including model drift, data quality, and ethical considerations, communicating regularly with stakeholders on project status and issues.
- Demonstrate deep technical expertise in cloud infrastructure, distributed systems, large-scale data processing, and modern AI technologies including large language models, recommendation systems, and autonomous agents.
- Understand the architecture and design limitations of existing Prime Video systems, and drive technical decisions that leverage AI capabilities to address deficiencies and optimize performance while ensuring responsible AI integration.
- Partner closely with engineering, product, and business leaders to align initiatives with high-level objectives and achieve measurable improvements in efficiency or customer experience.
- Communicate ideas effectively to a wide range of audiences, foster constructive dialogue, and lead the resolution of contentious technical issues.

A day in the life
As a Technical Program Manager, your day is filled with leading high-impact initiatives.
- Delivering results by driving execution of programs spanning multiple organizations from design to rollout.
- Earning trust through regular communication with stakeholders of all levels.
- Communicate to management/stakeholders/partner teams on status, risks and change control.
- Owning all metrics around initiative goals you define.
- Being resourceful and creative to overcome obstacles and turn challenges into opportunities.

- Thinking big and working with senior leadership, business stakeholders and engineering teams to define vision, strategy and requirements.

About the team
The core TPM team is responsible for running large initiatives across Prime Video to improve existing or build brand new experiences to help Amazon customers discover great content and get personalized recommendations on our apps on a verity of surfaces (e.g. Web, iOS/Android, FireTV, Living Room devices).

Basic Qualifications

- 5+ years of technical product or program management experience
- 3+ years of software development experience
- 5+ years of technical program management working directly with software engineering teams experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
- Experience building and evaluating system-level technical design
- Experience developing and executing/delivering product and technical roadmaps
- Experience with Machine Learning and Large Language Model fundamentals, including architecture, training/inference lifecycles, and optimization of model execution, or experience debugging, profiling, and implementing best software engineering practices in large-scale systems

Preferred Qualifications

- Experience with graphic training systems, or experience with multimedia content creation

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.