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Sr Product Manager - Enterprise Systems & AI Automation , OMHS

ID: 4901

Type: Full-time

Category: Others

Company Name: Amazon.com Services LLC - A57

Location: USA, WA, Bellevue - Bellevue - United States

Salary: 151,200.00 - 204,600.00 USD annually

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Job Description

Amazon Manufacturing Services (AMS) is seeking an exceptional Sr. Product Manager to lead the development and implementation of enterprise systems and AI-based automation for our advanced manufacturing operations. This role will be instrumental in building scalable, intelligent manufacturing systems that integrate cutting-edge artificial intelligence, orchestration automation, and enterprise platforms to support high-volume production of light industrial machinery and material handling equipment.

Enterprise Systems Leadership:
* Lead the requirements definition and implementation of enterprise manufacturing systems including Enterprise Resource Planning (ERP), and Manufacturing Execution Systems (MES)
* Drive the integration and onboarding of enterprise platforms across multiple manufacturing facilities, ensuring seamless data flow and operational visibility both within facilities and to our internal customers
* Lead the development of intelligent orchestration systems that dynamically coordinate manufacturing workflows, resource allocation, machine programming, and production sequencing
* Develop comprehensive system architectures that connect design, production planning, shop floor execution, quality management, and supply chain operations
* Partner with cross-functional teams including engineering, operations, finance, and IT to ensure enterprise systems meet business requirements and scale with organizational growth

AI-Based Automation & Orchestration:
* Define and execute product strategy for AI-driven manufacturing automation, including agentic AI for process optimization, predictive maintenance, and production scheduling
* Lead the development of intelligent orchestration systems that dynamically coordinate manufacturing workflows, resource allocation, and production sequencing
* Implement model-based and physics-based AI solutions for simulation, real-time production decision-making, and process parameter optimization
* Drive the integration of Industrial Internet of Things (IIoT) technologies with AI/ML platforms to enable data-driven manufacturing intelligence

Technical Product Development:
* Own the product roadmap for manufacturing software systems, balancing near-term operational needs with long-term strategic capabilities
* Define technical requirements for cell-based, event-driven architectures that support autonomous, scalable manufacturing operations
* Collaborate with engineering teams to implement real-time quality inspection, equipment monitoring, and production optimization systems

Stakeholder Management & Strategy:
* Serve as the primary interface between manufacturing operations, engineering teams, and technology development organizations
* Translate complex technical capabilities into business value propositions and operational improvements
* Drive alignment across multiple stakeholders on system requirements, implementation timelines, and success metrics
* Present technical strategies and business cases to senior leadership, securing resources and organizational support

Key job responsibilities
- Ability to design and implement complex, interconnected systems that span physical manufacturing and digital infrastructure
- Strong engineering foundation with ability to engage deeply on technical architecture, data models, and integration patterns

- Capacity to balance immediate operational needs with long-term strategic capabilities and technology evolution

- Exceptional communication skills with ability to influence and align diverse stakeholders across technical and business functions

- Drive to deliver results quickly while building sustainable, scalable solutions
- Deep commitment to understanding manufacturing operations and delivering systems that enable operational excellence

A day in the life
This position offers a unique opportunity to shape the future of advanced manufacturing at Amazon scale. You'll work at the intersection of physical manufacturing and cutting-edge digital technologies, building systems that enable unprecedented levels of automation, intelligence, and operational efficiency. The role requires someone who can think strategically about enterprise architecture while remaining hands-on with technical implementation details.

You'll collaborate with world-class engineers, operations leaders, and technology teams to build manufacturing capabilities that set new industry standards. This is a high-visibility role with direct impact on Amazon's ability to innovate rapidly, control quality, and optimize costs across our manufacturing operations.

Basic Qualifications

- Bachelor's degree in Computer Science, Computer Engineering, Systems Engineering, Electrical Engineering, or other related discipline
- Experience owning and driving large-scale cross-functional programs
- 12+ years of relevant experience in product management, manufacturing systems, or industrial automation
- Deep understanding of manufacturing operations including fabrication, assembly, quality control, and supply chain management
- Proven experience implementing enterprise systems (ERP, PLM, MES) in manufacturing environments
- Strong technical background with ability to understand and communicate complex system architectures
- Experience with industrial automation technologies, control systems, and manufacturing data integration

Preferred Qualifications

- Experience working in a cloud based development and production environment such as AWS
- Master's degree in Computer Science, Systems Engineering, Mechanical Engineering, or related engineering discipline
- Experience with controls engineering and industrial machinery, particularly in automated manufacturing environments
- Deep knowledge of fabrication processes for industrial equipment manufacturing including sheet metal fabrication, welding, coating, and assembly operations
- Hands-on experience with AI/ML applications in manufacturing, including predictive maintenance, quality inspection, and process optimization
- Understanding of material handling products, conveyance systems, and industrial equipment design
- Knowledge of Industry 4.0 principles, IIoT protocols (OPC UA, MTConnect, MQTT), and digital twin technologies
- Background in automotive, aerospace, or industrial equipment manufacturing with exposure to high-mix, high-volume operations
- Experience with ISO 9001, AS9100, or other manufacturing quality management systems
- Proven track record of delivering complex technical products from concept through production deployment

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.



USA, WA, BELLEVUE - 151,200.00 - 204,600.00 USD annually
USA, WA, Bellevue - 151,200.00 - 204,600.00 USD annually

Company Information

Company Name: Amazon.com Services LLC - A57

Company Website: https://www.amazon.com

Company Address: 410 Terry Avenue North, Seattle, WA 98109, United States

Amazon.com Services LLC is a principal operating subsidiary within the broader Amazon corporate family that supports and delivers a wide range of e-commerce and related services for Amazon’s retail and marketplace operations. Formed as a limited liability company under U.S. law, Amazon.com Services LLC serves as an operational vehicle through which Amazon provides platform services to third-party sellers, facilitates retail transactions, manages logistics and fulfillment operations, and supports the consumer-facing online storefronts hosted at Amazon.com. As part of Amazon’s corporate structure, Amazon.com Services LLC participates in the company’s mission and commercial activities that enable millions of customers and sellers to buy and sell goods worldwide. At a high level, Amazon.com Services LLC’s core business activities encompass the digital marketplace and associated services that are central to Amazon’s e-commerce ecosystem. These activities include enabling and managing the third-party seller marketplace (the platform on which independent merchants list products for sale alongside Amazon’s direct retail offerings), administering seller-facing programs such as seller account management and performance tools, and providing fulfillment services such as Fulfillment by Amazon (FBA), where warehousing, picking, packing, and shipping are handled through Amazon’s logistics network. The company’s responsibilities also commonly include elements of payments processing, transaction settlements between buyers and third-party sellers, customer service interfaces related to marketplace transactions, and enforcement of marketplace policies and standards to maintain trust and safety on the platform. In operational terms, Amazon.com Services LLC supports a set of products and services aimed at both consumers and business partners. For consumers, the principal product is the shopping experience on Amazon’s sites and apps—search, product detail pages, shopping cart, checkout, order tracking, returns, and customer support—powered by underlying services that Amazon.com Services LLC helps to administer. For third-party sellers and businesses, the company provides onboarding and account management services, inventory and order management tools, access to fulfillment and shipping options (including FBA), reporting and analytics tools, dispute resolution and seller support channels, and services tied to advertising and promotional placements on Amazon’s platform. The company’s work supports integration points for developer partners and software vendors that build seller tools, inventory management systems, and analytic integrations for marketplace participants. Amazon.com Services LLC operates within an environment that heavily leverages technology to scale retail operations. Key technological elements tied to its activities include catalog management systems, search and recommendation engines, merchant dashboards and APIs, order-routing and fulfillment orchestration systems, and tools for fraud detection and policy enforcement. While Amazon maintains various distinct corporate entities and product lines across retail, cloud computing, devices, and media, Amazon.com Services LLC’s primary orientation is toward enabling and executing e-commerce operations on behalf of Amazon’s retail and marketplace businesses. This includes coordination with Amazon’s logistics facilities (fulfillment centers and delivery networks), supply-chain partners, and customer-care operations to deliver end-to-end retail experiences. Amazon.com Services LLC also plays a role in Amazon’s commercial and regulatory interactions tied to marketplace operations. As an operating entity, it participates in contractual relationships with sellers and service providers, implements platform-level policy changes, and is involved in local and international compliance matters where Amazon’s marketplace and retail operations are active. Through these functions, the entity helps implement Amazon’s broader policies around product listings, seller performance standards, consumer protections, and marketplace integrity—elements that are foundational to maintaining a large-scale online retail marketplace. Geographically, Amazon.com Services LLC contributes to operations across many of Amazon’s global markets by supporting localized marketplace features, cross-border selling programs, and logistics solutions tailored to regional requirements. Its activity set is integrated with Amazon’s global investments in fulfillment infrastructure, transportation networks, and customer support operations. This integration allows Amazon to offer services such as fast delivery (including Prime-specific benefits where applicable), multi-channel fulfillment, and international shipping options that depend on the coordination of marketplace services with physical logistics. Finally, Amazon’s stated corporate mission—posted on Amazon’s official channels as seeking to be “Earth’s most customer-centric company”—provides context for the role of Amazon.com Services LLC within the wider organization: delivering a reliable, convenient, and expansive shopping experience to consumers while enabling millions of businesses worldwide to reach customers through Amazon’s platforms. As such, Amazon.com Services LLC is an important operational element underpinning Amazon’s e-commerce capabilities, focused on marketplace enablement, fulfillment and logistics coordination, seller services, and the technology-driven systems that make large-scale online retail feasible and efficient.
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