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Sr. Technical Program Manager, Frontier AI & Robotics

ID: 5018

Type: Full-time

Category: Others

Company Name: Amazon.com Services LLC

Location: USA, CA, San Francisco - San Francisco - United States

Salary: 171,000.00 - 231,400.00 USD annually

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Job Description

Join Amazon's Frontier AI & Robotics team as a Senior Technical Program Manager and become the driving force behind breakthrough robotics innovation. You'll orchestrate complex, cross-functional programs that bridge AI research, software, hardware, and production deployment—managing the technical workstreams that enable robots to see, reason, and act in Amazon's warehouse environments. Your program leadership will directly accelerate our mission to build the next generation of embodied intelligence.

Key job responsibilities
· Establish and drive program management mechanisms and cadence for complex robotics and AI development initiatives spanning research, software engineering, hardware, and operations
· Manage end-to-end program execution across the full robotics stack—including AI models, software engineering, and hardware deployment
· Drive decision-making velocity by facilitating tradeoff discussions when there are conflicting priorities; determine whether decisions are one-way or two-way doors
· Own program-level risk management, proactively identifying technical, schedule, and resource risks; escalate where necessary and drive mitigation strategies
· Manage dependencies and scope changes across internal teams and partner organizations, ensuring alignment on commitments, timelines, and technical requirements
· Create transparency through clear RACI frameworks, program dashboards, and communication mechanisms that keep stakeholders aligned on status, risks, and decisions
· Exercise strong technical judgment to influence program-level decisions on deployment methodology, scalability requirements, and technical feasibility—acting as the voice back to research and engineering teams
· Build sustainable program management processes that scale as our organization grows, adapting agile frameworks to the unique challenges of AI robotics

A day in the life
Your focus centers on driving velocity and alignment across our robotics programs. You might start your morning facilitating tradeoff decisions between AI researchers and software engineers on a critical prototype milestone, then transition to managing dependencies across hardware and operations teams to keep timelines on track. In the afternoon, you could be conducting risk assessments on supply chain constraints that impact our development roadmap, updating program dashboards to provide leadership visibility, or working with partner teams to align on deployment strategies.

You'll establish the mechanisms and cadence that keep our fast-moving organization synchronized—from sprint planning rituals to cross-functional design reviews. Throughout the day, you balance hands-on program execution with strategic escalation, ensuring technical decisions align with our long-term vision while removing obstacles that slow teams down. You're the connective tissue that enables researchers, engineers, and operations specialists to move fast together.

About the team
At Frontier AI & Robotics, we're not just advancing robotics – we're reimagining it from the ground up. Our team is building the future of intelligent robotics through frontier foundation models and end-to-end learned systems. We tackle some of the most challenging problems in AI and robotics, from developing sophisticated perception systems to creating adaptive manipulation strategies that work in complex, real-world scenarios.

What sets us apart is our unique combination of ambitious research vision and practical impact. We leverage Amazon's computational infrastructure and rich real-world datasets to train and deploy state-of-the-art foundation models. Our work spans the full spectrum of robotics intelligence – from multimodal perception using images, videos, and sensor data, to sophisticated manipulation strategies that can handle diverse real-world scenarios. We're building systems that don't just work in the lab, but scale to meet the demands of Amazon's global operations.

Join us if you're excited about pushing the boundaries of what's possible in robotics, working with world-class researchers, and seeing your innovations deployed at unprecedented scale.

Basic Qualifications

- Bachelor's degree in Engineering, Computer Science, or a related technical field
- 5+ years of technical program or product management experience leading complex, cross-functional programs, building processes, and coordinating timelines
- 3+ years of hands-on experience managing programs involving software engineering or robotics development
- Ability to manage programs across multiple technical disciplines (e.g., AI/ML, software, hardware, operations)

Preferred Qualifications

- Master's degree in Engineering, Computer Science, or MBA
- 7+ years of technical program management experience in robotics, AI research, software development, or related advanced technology domains where requirements evolve rapidly
- Experience with Agile Frameworks or similar methodologies for software development
- Ability to manage programs involving AI/ML model development, training infrastructure, or large-scale compute resources
- Strong stakeholder management skills with experience communicating program status and risks to senior leadership
- Sound technical judgment with ability to understand and influence technical decisions across the stack, and experience managing dependencies, risks, and scope
- Experience establishing program management mechanisms, driving alignment, and managing escalations in fast-paced, ambiguous environments

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.



USA, CA, San Francisco - 171,000.00 - 231,400.00 USD annually

Company Information

Company Name: Amazon.com Services LLC

Company Website: https://www.amazon.com

Company Address: 410 Terry Ave N, Seattle, WA 98109, United States

Amazon.com Services LLC is an operating company in the Amazon corporate family that supports and delivers a broad set of technology-enabled retail and marketplace services. As part of the larger Amazon organization, it participates in the operation and management of Amazon’s online retail marketplace, third‑party seller programs, fulfillment and logistics solutions, and related customer-facing services. The company’s activities are oriented around applying software, systems engineering and logistical infrastructure to enable large-scale e-commerce, digital distribution and platform services for consumers and businesses. Overview and scope Amazon.com Services LLC functions as one of the entities through which Amazon delivers commerce and seller-related services. In practice, that includes enabling Amazon’s marketplace for third‑party sellers, operating fulfillment programs (including Fulfillment by Amazon—FBA), and supporting the web and mobile retail experiences that customers use to discover, buy and receive products. The company leverages Amazon’s broader investments in distributed computing, data analytics, inventory systems and automated fulfillment to provide both consumer-facing retail and business-to-business seller services. Core business activities The core activities associated with Amazon.com Services LLC revolve around online retail operations and the technology and logistics that underpin them. Key activities include: operating the Amazon.com consumer marketplace and associated storefronts; managing programs that onboard, list and transact for third‑party sellers; providing fulfillment, warehousing and shipping services for inventory enrolled in Amazon’s logistics networks; powering payments and order processing systems; and supporting customer service operations related to retail transactions. These activities are tightly integrated with Amazon’s global logistics network, delivery services, and software platforms that enable inventory management, pricing, content management and search/recommendation systems. Main products and services While Amazon.com Services LLC is one of several operating companies in the Amazon group, the practical products and services associated with its operations include marketplace hosting for third‑party sellers (seller accounts, tools and dashboards), fulfillment and warehousing services (including FBA), order processing and returns management, customer service support for retail transactions, and technology platforms that expose APIs and seller tools for listing, pricing and inventory control. These services enable merchants to sell through Amazon’s digital storefronts and to use Amazon’s fulfillment infrastructure for storage, packing and shipping. Relationship to broader Amazon offerings The operational scope of Amazon.com Services LLC overlaps and integrates with other Amazon businesses and technology platforms. For example, Amazon Web Services (AWS) provides the cloud infrastructure and many platform services that power Amazon’s retail site and seller services, while Amazon’s consumer-facing subscription services such as Amazon Prime (which bundles fast shipping, streaming and other benefits) influence demand and fulfillment priorities. Additionally, Amazon’s devices (Kindle, Echo/Alexa, Fire TV) and digital content offerings (Prime Video, Amazon Music, Audible) form adjacent product lines that operate within the same corporate ecosystem, increasing cross‑channel customer engagement with the retail marketplace. Technology and innovation focus Amazon.com Services LLC operates in an environment driven by software, systems engineering and logistics innovation. Amazon’s public communications emphasize technology investments in automation, robotics, machine learning, search and recommendation algorithms, and large-scale distributed systems to improve selection, convenience and price. The company’s approach to improving customer experience and seller services is built on continuous iteration in software, data science and operational research, as well as deployment of warehouse automation and transportation optimization technologies. Customers and users End customers are the millions of consumers who shop on Amazon’s retail websites and use related mobile apps. Another primary customer segment is the millions of third‑party sellers and professional merchants who use Amazon’s marketplace and seller services to reach consumers globally. Businesses and developers that integrate with Amazon’s seller APIs, fulfillment services, and advertising platforms also rely on the services and systems that Amazon.com Services LLC helps deliver. Official mission and corporate context Amazon’s public materials state a mission and guiding principle focused on customer centricity—commonly expressed by the company as striving “to be Earth’s most customer‑centric company.” That mission underpins the retail and marketplace operations and is reflected in investments in selection, convenience and low prices. Amazon operates across multiple industries including e-commerce, cloud computing, digital streaming, consumer electronics and logistics; Amazon.com Services LLC is a part of that broader corporate structure and concentrates on the commerce and seller-facing components of the business. Regulatory and corporate form Amazon.com Services LLC is a limited liability company within the Amazon corporate structure; like other operating subsidiaries, it is used to carry out specific aspects of Amazon’s commercial activities. Public filings and corporate disclosures identify multiple Amazon subsidiaries that collectively operate global retail, subscription, cloud and device businesses. Amazon’s public investor relations and corporate governance materials describe Amazon as a technology company with e-commerce and cloud computing core competencies, and Amazon.com Services LLC functions within that legal and operational framework. Summary In summary, Amazon.com Services LLC is a technology-enabled operating company in the Amazon family that provides and supports the marketplace, seller services, fulfillment and related retail operations that allow consumers to buy products and third‑party sellers to reach customers through Amazon’s digital storefronts. Its work is characterized by large-scale software systems, fulfillment and logistics networks, and continual investment in automation and data-driven tools to improve customer and seller experiences. The company’s activities align with Amazon’s stated customer-centric mission and the broader corporate focus on leveraging technology to scale commerce and distribution globally.
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