Sr. HR Specialist, Agentic AI PXT

Are you ready to shape the people strategy behind the next frontier of artificial intelligence? We're looking for a Sr HR Specialist to partner with this transformative business. Agentic AI drives innovation at the forefront of artificial intelligence, enabling customers to transform their businesses through innovative AI solutions. Agentic AI builds and delivers the foundational AI services that power the future of cloud computing, helping organizations harness the potential of AI to solve their most complex challenges. If you're passionate about supporting a business that’s shaping the future of AI while making a meaningful impact for customers worldwide, we want to hear from you.

As part of the Agentic AI People, Experience and Technology (PXT) team, you will support a fast-scaling organization developing AI agents that solve complex problems and drive customer value. The People Experience Team (PXT) supporting AWS's Agentic AI organization is committed to continually raising the bar as we strive to be Earth's Best Employer. We're seeking an HR Specialist who will focus on three main priorities: 1) Lead the business operations function for the PXT team by executing on rhythm of business priorities and artifacts, 2) pioneer the future of people operations by embedding AI and automation into our core mechanisms to amplify team capacity, efficiency, and organizational impact and 3) Program manage key talent priorities/projects being implemented across the Agentic organization.

If you thrive on leveraging data analytics and AI tools to uncover insights that drive people-related outcomes, designing scalable frameworks that harness automation, and building self-sustaining mechanisms that reduce manual effort while increasing strategic impact, we'd like to hear from you!

This role will partner closely with the Agentic AI PXT team to architect and deploy AI-enabled mechanisms and HR programs across people topics including People Metrics, Talent Management, Leadership pipeline and capability building, Organizational effectiveness, Workforce planning, and Employee Engagement. You'll be instrumental in transforming how we operate by identifying opportunities to automate repetitive processes, integrate AI agents into our workflows, and build intelligent systems that scale our impact without proportionally scaling headcount. You'll help establish an operational rhythm that leverages technology to minimize bureaucracy while maximizing performance and strategic focus.

To be successful, you must understand business priorities, challenges, and goals—then make strategic tradeoffs on where to deploy both human expertise and AI capabilities for highest impact. You'll surface trends and anomalies through advanced analytics, build predictive models that look around corners, and harness automated dashboards and alert systems that proactively flag opportunities to improve performance, retention, and employee experience. You'll help PXT tell the data-driven story of where we've been, where we are, and where we need to go—while simultaneously building the AI-powered infrastructure that gets us there faster and more efficiently.

This is a great opportunity to be an owner in a fast-paced, growing environment, helping people to successfully join and thrive in our unique customer-centric culture.


Key job responsibilities
• Partner with the AWS People Analytics team to inform data pipelines and automated reporting systems that surface actionable insights and drive business leader decisions
• Design and deploy AI-enabled, scalable reporting solutions that anticipate organizational needs within Agentic AI, leveraging automation and intelligent agents to reduce manual effort
• Build predictive analytics models and automated alert systems that proactively surface insights, anomalies, and recommended actions for the PXT team and leaders
• Develop and maintain AI-powered tracking mechanisms for working backward plans and organizational milestones, automating progress monitoring and risk identification
• Write and/or edit Amazon documents for Executive-level review, utilizing AI tools to enhance clarity and impact
• Navigate multiple competing priorities through intelligent workflow automation and context-aware systems that optimize focus on highest-impact work
• Architect and maintain AI-driven knowledge sharing platforms and collaborative workspaces that embed automation into team mechanisms and reduce operational overhead
• Work independently with initiative and natural curiosity to identify opportunities for AI integration and process automation across PXT operations
• Demonstrate proven track record of delivering measurable results through technology-enabled solutions that amplify program impact without proportional resource increases
• Champion AI adoption and automation initiatives across a wide range of PXT projects, serving as a force multiplier for team capacity

Basic Qualifications

- Bachelor's degree or equivalent in Business, Program Management, Human Resources, Employment Law, Computer Science, Finance, Computer Information Systems, Engineering, Operations Research or a related field
- 5+ years of HR, talent acquisition, management consulting, or project/program management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership

Preferred Qualifications

- Experience handling confidential information
- Experience as an HR specialist, HR generalist (e.g., HR Business Partner or HR Partner), HR manager, or in HR program roles
- 2+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience
- Experience with analytical tools and ability to dive deep into metrics and reporting
- Experience with written and verbal communication and presentation
- Experience prioritizing and managing multiple responsibilities
- Proven ability to learn new systems quickly and build relationships with systems owners to work in partnership to accomplish overarching goals
- High quality document preparation, data visualization, and ability to explain complex concepts succinctly
- Strong business acumen and ability to integrate HR and business strategies
- Curiosity about the businesses supported and understanding their future

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.