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Sr AI Solution Architect, Data & AI Specialist Solutions Architect team

ID: 5285

Type: Full-time

Category: Others

Company Name: Amazon Web Services Australia Pty Ltd

Location: AUS, NSW, Sydney; AUS, VIC, Melbourne - Sydney - Australia

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Job Description

Amazon Web Services (AWS) is leading the next phase of AI adoption and is seeking a hands-on AI Specialist Solution Architect (SSA). AWS Specialist Solutions Architects (SSAs) are technologists with deep domain-specific expertise, able to address advanced concepts and feature designs.
As part of the AWS sales organization, SSAs work with customers who have complex challenges that require expert-level knowledge to solve. SSAs craft scalable, flexible, and resilient technical architectures that address those challenges. This might involve guiding customers as they refactor an application or design an entirely new cloud-based system.
Specialist SAs play a critical role in capturing customer feedback, advocating for roadmap enhancements and anticipating customer requirements as they work backwards from their needs. As domain experts, SSAs also participate in field engagement and enablement, producing content such as whitepapers, blogs, and workshops for customers, partners, and the AWS Technical Field.
This role focuses on converting AI ambition into programs that can be delivered, operated, and scaled in production environments.


Key job responsibilities
• The AI Specialist SA team builds technical relationships with customers of all sizes and operate as their trusted advisor, ensuring they get the most out of the cloud at every stage of their journey while adopting GenAI/ML and Agentic technologies across their organisation.
• You’ll manage the overall technical relationship between AWS and our customers, making recommendations on security, cost, performance, reliability and operational efficiency to accelerate their challenging GenAI/ML and Agentic projects.
• Internally, you will be the voice of the customer, sharing their needs with regard to their usage of our services impacting the roadmap of AWS GenAI/ML and Agentic features.
• In this role, your creativity will link technology to tangible solutions, with the opportunity to define cloud-native GenAI/ML and Agentic architectural patterns for a variety of use cases.
• You will participate in the creation and sharing of best practices, technical content and new reference architectures (e.g. white papers, code samples, blog posts) and evangelize and educate about running GenAI/ML and Agentic workloads on AWS technology (e.g. through workshops, user groups, meetups, public speaking, online videos or conferences).
• Technical Leadership & Mentorship: Lead hands-on deep dives and technical workshops, contributing reusable code, reference architectures, and internal technical assets for the broader engineering organization.


About the team
#genai

Basic Qualifications

- 7+ years of design, implementation, or consulting in applications and infrastructures experience
- 5+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience
- Ability to influence customer and internal business decision makers as a technical thought leader and ability to effectively communicate across an increasing diversity of audiences internally and externally
- Hands-on experience with AWS ecosystems (including Bedrock, AgentCore, and SageMaker) to set up secure, private-network AI environments, and practical experience implementing Retrieval-Augmented Generation using embeddings, vector stores, and semantic search optimization.
- Experience implementing AI solutions that can include integration of LLMs/multi-modal FMs in large scale systems, fine-tuning LLMs, deployment and distributed inference of LLMs, RAG, FM evaluation, Vector DBs, Agentic workflows, prompt/context engineering, and MLOps.
- 6+ years of design/implementation of production AI systems
- 5+ years management of technical, customer facing resources

Preferred Qualifications

- Cloud Technology Certification (such as Solutions Architecture, Cloud Security Professional or Cloud DevOps Engineering)
- Ability to lead a team or small organization-wide initiative with business objectives that are partially defined. Strong ability to determine solution strategy and where to simplify or extend solutions for the best outcome
- Proven ability to lead projects with complex challenges with extensible, operationally excellent, cost optimized, and aligned solutions outcomes
- Technical Cloud Certification & Master's degree in computer science, mathematics, statistics, machine learning or equivalent quantitative field, or PhD
- Experience in running & fine-tuning Large and Small Language Models using advanced techniques like LoRA/QLoRA, Instruction Tuning, and RLHF to optimize for specific domain tasks.
- Expertise in architecting AI systems within highly regulated or security-sensitive environments (e.g., Financial Services, Healthcare, Public Sector).

Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Company Information

Company Name: Amazon Web Services Australia Pty Ltd

Company Website: https://aws.amazon.com

Company Address: AUS, NSW, Sydney

Amazon Web Services Australia Pty Ltd is the Australian legal entity for Amazon Web Services (AWS), the cloud computing arm of Amazon. As presented in official AWS materials, AWS operates a global cloud platform that delivers a broad set of on-demand cloud services including compute, storage, databases, networking, analytics, application services, deployment, management, developer tools, security and identity services, machine learning, and Internet of Things (IoT). Amazon Web Services Australia Pty Ltd represents AWS’s presence and operations in Australia, supporting Australian customers, partners, government agencies, and the local technology ecosystem by providing access to AWS cloud infrastructure, platform services, and related commercial and professional offerings located in or delivered into the Australian market. Company overview and position: Amazon Web Services Australia Pty Ltd is part of the broader AWS organization, which AWS describes on its official site as “the world’s most comprehensive and broadly adopted cloud platform.” In Australia the company supports a local AWS Region and multiple Availability Zones that enable customers to run workloads with data residency in Australia and to meet local regulatory and compliance needs. The local entity facilitates sales, customer engagement, partner programs, technical support, professional services and training for enterprises, public sector organisations, startups, educational institutions and independent software vendors across Australia and nearby markets. Core business activities: The core business activity of Amazon Web Services Australia Pty Ltd is to provide cloud infrastructure and platform services on a commercial, on-demand basis. Key activities include provisioning compute capacity (virtual servers, containers, serverless compute), object and block storage, managed database services, networking and content distribution, analytics and data lakes, machine learning and AI services, developer tooling, identity and access management, security and compliance controls, and migration and hybrid-cloud solutions. The entity also operates programs for partners (AWS Partner Network), provides professional services and technical consulting (AWS Professional Services), and delivers training and certification programs to help organisations build cloud skills and adopt AWS services. Main products and services: In line with AWS’s global product portfolio, the Australia entity offers the primary AWS service families to local customers. Compute services include Amazon Elastic Compute Cloud (EC2), AWS Lambda (serverless), AWS Elastic Beanstalk and container services such as Amazon Elastic Kubernetes Service (EKS) and Amazon Elastic Container Service (ECS). Storage offerings include Amazon Simple Storage Service (S3), Amazon Elastic Block Store (EBS) and various archival and file storage options. Managed database services offered locally include Amazon Relational Database Service (RDS), Amazon Aurora, Amazon DynamoDB (NoSQL) and Amazon ElastiCache. Networking and delivery capabilities include Amazon Virtual Private Cloud (VPC), AWS Direct Connect for private connectivity, and Amazon CloudFront for content delivery. For analytics and big data, AWS provides services such as Amazon EMR, Amazon Redshift (data warehousing), AWS Glue (data integration) and a range of analytics tools. The company also offers machine learning and artificial intelligence services—led by Amazon SageMaker for model development—as well as prebuilt AI services for vision, language and forecasting. Additional services include developer and DevOps tooling (CodeCommit, CodeBuild, CodeDeploy, CodePipeline), monitoring and observability (Amazon CloudWatch, AWS X-Ray), security tooling (AWS Identity and Access Management, AWS Key Management Service, AWS Security Hub), IoT services, and specialized edge and hybrid offerings such as AWS Outposts. Local capabilities and compliance: AWS’s Australian operations emphasize local data residency, security and compliance frameworks appropriate for enterprises and public sector customers. The local Region and associated Availability Zones enable organisations to keep data and workloads in Australia to satisfy regulatory and contractual requirements. AWS also publishes compliance programs, certifications and guidance relevant to Australian law and sector-specific requirements, and works with customers to implement security controls and architectures aligned with best practices. Customer segments and partner ecosystem: Amazon Web Services Australia Pty Ltd serves a broad base of customers, from government agencies and large enterprises to startups, academic institutions and nonprofit organisations. The company supports digital transformation initiatives, cloud migration, analytics and AI deployments, software-as-a-service (SaaS) offerings from local independent software vendors, and emerging workloads such as IoT and edge computing. AWS runs partner programs through the AWS Partner Network (APN) to enable system integrators, managed service providers, consultancies and technology partners to build, market and sell solutions on AWS. The organisation also supports startups via programs like AWS Activate and provides training and certification to build cloud skills within the Australian workforce. Support, training and professional services: To help customers adopt and operate cloud solutions, Amazon Web Services Australia Pty Ltd provides technical support plans, architectural guidance, migration tools and professional services through both AWS’s own professional services teams and certified partners. AWS Training and Certification offerings are delivered locally to help developers, cloud architects and operations teams gain practical skills across AWS services and best practices. In summary, Amazon Web Services Australia Pty Ltd operates as the Australian arm of AWS, delivering the company’s global portfolio of cloud infrastructure and platform services to organisations in Australia. Its activities include provisioning and supporting compute, storage, database, networking, analytics, machine learning, developer tooling, security and management services; supporting compliance and data residency requirements through a local AWS Region; enabling partners and customers through professional services, training and certification; and fostering a local ecosystem of technology providers and innovators that build on AWS cloud capabilities. The information above is consistent with the descriptions and service portfolios presented on AWS’s official website and AWS regional documentation.
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