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Sr. Operations Program Manager, Devices Operations & Supply Chain

ID: 5305

Type: Full-time

Category: Others

Company Name: Amazon Innovation Center (Shenzhen) Company Limited

Location: CHN, Shenzhen - Shenzhen - China

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Job Description

Echo Emerging Product Operations team is looking for a Sr. Operations Program Manager (Sr. OPM) to work within the Device Operations group to develop innovative, new to world Amazon devices. You will lead product development during pre-concept stage, and balance a mix of strategic, programmatic, and operational responsibilities to optimize new product cost, quality, and time to market. The individual will have experience in New Product Introduction in an Operations/Manufacturing role pertaining to Consumer Electronics (or similar) and have proven communications skills and ability to influence.

As a Pre-Concept Sr. OPM, you will engage with an experienced cross-disciplinary staff to conceive, design and develop innovative consumer products. You must be responsive, flexible and able to succeed within an open collaborative peer environment. This role drives leaders and cross-functional teams across a dynamic organization and requires excellent leadership skills to build trust and drive alignment across all levels of the organization.


Key job responsibilities
• Delivers results on pre-concept programs as the single-threaded Operations owner to lead product development across internal teams and external development/manufacturing partners
• Develop manufacturing and supply chain strategies to meet product requirements.
• Support product concept development as Operations lead, contribute to and influence new product design and architecture
• Execute development builds by overseeing technical issue resolution and production schedule.
• Regular written and verbal communication to Leadership.
• Coordinate information flow across teams in support of manufacturing/operations.
• Drive alignment of processes and initiatives throughout Device Operations organization.
• Define and guide decisions on type of Variable Engagement Module (VEM) appropriate for the specific product, customer need, and launch schedule.
• Bring in and incorporate industry best practices into the Product Operations group.
• Travel as required to accomplish business needs.


A day in the life
As a Pre-Concept Operations Program Manager, your day begins coordinating cross-functional teams across Engineering and Product Management to drive pre-concept program forward. You'll influence product design decisions, develop manufacturing strategies, resolve technical issues, and communicate progress to leadership. By evening, you're talking to teams in China and contract manufacturers, diving into manufacturing feasibility, design proposals, and build and material readiness. Throughout, you're the single-threaded owner ensuring innovative Echo products move from concept to reality.

Basic Qualifications

- Bachelor's degree or equivalent in a related technical field
- 5+ years of program management or technical project management experience
- Experience with end to end product delivery
- Experience with feature delivery and tradeoffs of a product
- Experience owning/driving roadmap strategy and definition
- Experience with data analysis

Preferred Qualifications

- Master's degree or above
- 7+ years of consumer electronics experience
- Experience working within a global company, with multi-country responsibilities
- Experience writing and publishing technical documents or equivalent
- Experience in verbal and written communication for executive level leaders
- Experience in creating products and services with hardware and software integrated

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Company Information

Company Name: Amazon Innovation Center (Shenzhen) Company Limited

Company Website: https://www.amazon.com

Company Address: CHN, Shenzhen

Amazon Innovation Center (Shenzhen) Company Limited is the Shenzhen-registered legal entity associated with Amazon’s local innovation and technology activities in the Guangdong-Hong Kong-Macao Greater Bay Area. The company name indicates a corporate purpose focused on innovation and technology support in Shenzhen, one of China’s major technology hubs. As a corporate unit carrying the “Amazon” brand name and the designation “Innovation Center,” the entity is intended to operate within Amazon’s global framework of research, development, engineering and business-enablement activities that support Amazon’s wider commerce, cloud, devices and services operations. Publicly available corporate registries and Amazon’s global communications establish that Amazon maintains a presence in Greater China and operates offices, development teams, and collaboration programs in the region; the Shenzhen innovation center functions as the local legal vehicle that aligns those activities with China’s regulatory and business environment. Company overview: Amazon Innovation Center (Shenzhen) Company Limited is organized as a limited company under Chinese corporate law, created to provide Amazon with a locally registered platform for innovation-related work in Shenzhen. The use of the term “Innovation Center” in the legal name signals the company’s focus on activities that support product, technology and business innovation rather than retail storefront operations alone. As with other Amazon innovation centers globally, the Shenzhen unit serves to coordinate technical projects, partnerships with local academic and industrial institutions, and regionally specific product development and testing that benefit Amazon’s global product and service portfolio. Core business activities: The Shenzhen entity’s core activities are centered on enabling and executing technology development, engineering, testing, and pilot projects that feed into Amazon’s broader product and service lines. Typical activities for Amazon innovation centers and similarly named subsidiaries include software development, mobile and cloud application engineering, device and hardware prototyping and testing, user experience research, developer support programs, and collaborative initiatives with local startups, suppliers, and universities. The legal structure in Shenzhen allows Amazon to carry out locally governed activities such as recruiting technical staff, establishing partnerships with Shenzhen-based manufacturers and hardware ecosystems, conducting product testing and certification, and supporting Amazon’s operational and technical requirements within China. Main products or services: While corporate filings and public materials do not always list a detailed catalogue of products tied explicitly to a localized innovation-center legal entity, the services and outputs typically associated with an Amazon innovation center include: engineering and software development services for cloud and e-commerce platforms; prototype design and hardware engineering support for consumer devices; quality assurance, testing and certification services for devices and applications; technical program management and project delivery for localized feature development; and research, pilot programs and proofs-of-concept that address region-specific market needs. In addition to engineering outputs, such centers often host developer outreach, training programs, and collaborative initiatives that help drive ecosystem engagement with Amazon’s services (for example, integration efforts with Amazon Web Services, Alexa, or device partners). These activities are aligned with Amazon’s approach of operating distributed technical teams and partner programs in key technology clusters worldwide. Relationship to Amazon’s broader operations: The Shenzhen innovation center operates within Amazon’s global network of engineering and research teams and is used to harness local talent, partner with local industry ecosystems, and accelerate regional innovation cycles. Amazon’s international subsidiaries and innovation centers are structured to complement headquarters functions by localizing work streams (particularly hardware prototyping, supplier engagement and testing) that benefit from close proximity to Shenzhen’s electronics manufacturing base and tech supply chain. Therefore, the Shenzhen legal entity supports both locally focused projects and contributions to global initiatives managed by Amazon’s larger product and engineering organizations. Public and regulatory status: As a locally registered company, Amazon Innovation Center (Shenzhen) Company Limited is subject to Chinese corporate registration and regulatory oversight. Its legal formation and operating license enable Amazon to employ staff in Shenzhen, enter into contracts with local vendors, and perform activities within the scope permitted by its official registration. Public corporate directories and business registries commonly list company status, registered capital, legal representatives and business scope; those records provide verification of the entity’s existence and its registration as an Amazon-affiliated organization in Shenzhen. Limitations and note on sources: The description above focuses on the verifiable role implied by the company’s legal name and on the standard functions of similarly named Amazon innovation centers and local subsidiaries. Specific product lists, detailed project descriptions, or an explicit mission statement for the Shenzhen legal entity may not be published separately from Amazon’s broader corporate disclosures. For precise, up-to-date operational details (for example, the current projects, staff size, or the specific business scope language on the company’s registration), consult the relevant Chinese business registry filings, Amazon’s corporate sites and press releases, or official Amazon China communications which provide primary documentation about local entities and initiatives.
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