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Category Manager, Home Entertainment

ID: 5340

Type: Full-time

Category: Others

Company Name: Amazon Seller Services Pvt Ltd

Location: IND, KA, Bengaluru

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Job Description

Category Managers at Amazon are responsible of overall category growth, customer experience & drive long term category strategy. Category managers anticipate customer needs and incorporate them into the functional roadmap and will drive major enhancement for customer experience influencing category needs based on their knowledge of competitive trends in the marketplace and other macro environment data.

Key job responsibilities
Responsibilities Include
The successful candidate will be the business owner and will be responsible for driving long term change through critical interventions, projects & programs in domains of selection, customer experience, delivery experience & end to end Customer journey . He/she must be an effective leader and communicator working with our most important partners, as well as with internal colleagues and groups. He or she will have strong business judgment with a track record of strong ownership values and relationship management skills. This position offers an exciting opportunity to work on critical business workstreams impacting long term category strategy.

Basic Qualifications

- 3+ years of with Excel experience
- 5+ years of retail, operations, product or program management, or business management/consulting with negotiations and delivering results experience
- Bachelor's degree, or 3+ years of professional or military experience
- Experience with financial analysis and P&L ownership

Preferred Qualifications

- Experience managing large data sets and utilizing to drive performance and process improvements
- Experience in vendor negotiations, pricing and promotion, inventory management, and product development

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Company Information

Company Name: Amazon Seller Services Pvt Ltd

Company Website: https://sell.amazon.in

Company Address: Rajkumar Road, Malleshwaram WestBangalore, Karnataka 560055

Amazon Seller Services Pvt. Ltd. is an Indian private limited company that operates and provides services supporting the Amazon marketplace in India. As a legal entity within the broader Amazon corporate ecosystem, the company’s activities are centered on enabling third-party merchants to sell products through Amazon’s India-facing e-commerce platform. Amazon Seller Services Pvt. Ltd. functions as the commercial and operational vehicle that supplies onboarding, technology-enabled marketplace infrastructure, logistics and fulfillment options, seller support and business-facing tools that allow individual entrepreneurs, small and medium enterprises, and larger brands to list, promote, sell and deliver products to consumers using Amazon’s digital storefronts and associated services. At a high level, the company’s core business activity is managing and operating marketplace services for third-party sellers. This begins with seller onboarding and account management: sellers register through Amazon’s seller sign-up flows and use Seller Central (the company’s web- and app-based seller interface) to create and manage product listings, set prices, upload inventory data, and respond to customer inquiries. Seller Central provides dashboards and reporting that surface sales metrics, order statuses, payment disbursement details, and basic inventory management capabilities. These tools are designed to let merchants manage catalogs, track performance, and make data-informed decisions about pricing, promotions and inventory. Logistics and fulfillment are significant components of the services the company provides to sellers. Amazon Seller Services Pvt. Ltd. facilitates Fulfillment by Amazon (FBA) options in India, allowing sellers to store inventory in Amazon-operated fulfillment centers and have Amazon handle picking, packing, shipping, customer returns and customer service for those orders. For sellers who do not use FBA, the company also supports a range of seller-fulfilled shipping pathways and provides integration with logistics partners. These fulfillment and logistics services are coupled with delivery tracking and return processing capabilities that are integrated with the marketplace and customer-facing order management systems. The company offers multiple commercial and marketing tools designed to help sellers grow sales on the platform. This includes paid advertising products—such as sponsored listings and display advertising—that enable sellers and vendors to promote products within Amazon web and mobile properties. Sellers can participate in platform-driven promotional programs and seasonal campaigns, enroll in programs that increase product discoverability, and use tools to run price promotions, lightning deals and coupon campaigns. The company also provides access to analytics and business reports that help sellers understand demand patterns, conversion rates and customer behavior, supporting inventory planning and marketing decisions. Payments and compliance support are another area of focus. Amazon Seller Services Pvt. Ltd. handles payment processing for marketplace transactions, collecting payments from buyers and disbursing proceeds to sellers after applicable fees and adjustments. The company’s seller tools include invoicing, settlement statements and tax reporting aids; in India, sellers are provided options and guidance to help meet local regulatory and tax requirements such as Goods and Services Tax (GST) compliance. The company also implements policies and systems for buyer protection and dispute resolution to maintain trust in the marketplace, including mechanisms related to returns, refunds and A-to-z claim processes. Technology underpins the company’s offering: a combination of web portals, mobile apps (e.g., the Amazon Seller app), APIs and backend services enable real-time inventory, order management and integration with external enterprise resource planning (ERP) or inventory management systems. The company invests in fraud detection, risk management and automated moderation tools to protect buyers and sellers and to enforce marketplace policies. Seller support services include help documentation, knowledge centers, and case management via email and phone channels; larger or high-volume sellers may also have access to account management resources. Beyond core marketplace and fulfillment functions, Amazon Seller Services Pvt. Ltd. participates in programs aimed at helping sellers expand their reach, such as cross-border selling opportunities and specialized programs for small businesses, artisans and local brands. It works with partners—logistics providers, service partners, and technology vendors—to provide integrated solutions for warehousing, packaging, fiscal compliance and advertising. The company’s ecosystem approach combines platform features, operational services and partner networks to reduce the complexity of selling online in the Indian market. Because it operates within a larger multinational group, the company’s activities interact with other Amazon services and groups (for example, India-facing customer-facing retail sites, Amazon Pay, Amazon Advertising and global seller programs), enabling sellers to leverage a broader range of Amazon capabilities. The company’s public-facing seller resources, registration portals and program documentation are available through Amazon’s India seller web properties, which provide official guidance on account setup, selling policies, fees and program participation. In summary, Amazon Seller Services Pvt. Ltd. is principally focused on providing the marketplace, operational, logistical and technology services that enable third-party sellers to list, market, sell and fulfill orders to customers through Amazon’s India platform. Its suite of services spans seller onboarding and account management, fulfillment and logistics options, advertising and promotional tools, payment settlements and compliance support, and ongoing seller support and analytics—delivered through Amazon’s proprietary online systems and partner networks to facilitate commerce on the India marketplace.
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