Sr. Program Manager, ShipTech

ID: 5388

Type: Full-time

Category: Others

Company Name: ADCI HYD 13 SEZ

Location: IND, TS, Hyderabad

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Job Description

ooking for a career at a company that seeks to be Earth's most customer-centric company? If so, come join us at Amazon.

ShipTech is the connective tissue that connects Transportation Service Providers, First Mile, Middle Mile, and Last Mile to facilitate the shipping of billions of packages each year. Due to the criticality of ShipTech systems, worldwide (WW) Amazon business organizations work with ShipTech every year to deliver programs for network expansion, operational efficiency improvement, new feature delivery to enhance customer and operator experience, compliance asks, and more.

WW requestors submit intakes to deliver: (1) onboarding new shippers, carriers, and services to the shipping network, (2) facilitating package movement and tracking in Amazon and third-party (3P) networks, (3) changes in carrier artifacts like labels and manifests, (4) carrier configurations such as routing codes and account IDs, (5) custom tech-builds for meeting business-specific asks delivered by ShipTech every year, and (6) support for improving the quality of Amazon's worldwide shipment infrastructure by defining the usage, configuration, and standardization of transportation milestones.

We are looking for a Senior Program Manager to join our ShipTech Analytics (STA) team. In this role, you will serve as the strategic owner of STA's engagement with key business funding partners (e.g., AMZL, ATS EU, S&A/TPH), driving alignment between business vision and engineering execution at scale. Our mission is to be a trusted partner and enabler to Amazon Operations — improving shipment tracking logic and capabilities, enabling automated shipment workflows, and delivering high-quality analytics solutions across all legs of logistics. This role offers a unique opportunity to influence product direction, shape organizational priorities, and drive measurable impact across Amazon's worldwide businesses.

Key job responsibilities

Own end-to-end strategic engagement with key business funding partners (e.g., AMZL, ATS EU, S&A/TPH), serving as the senior point of accountability for program delivery, escalation resolution, and executive communication across the full program lifecycle.
Lead and own Monthly Business Reviews (MBRs) and Quarterly Business Reviews (QBRs) with senior leadership and funding businesses; define the narrative, drive data-backed insights, and publish executive-level flash updates and funding utilization reports.
Drive OP1/OP2 planning strategy for business-funded headcount across STA; lead capacity planning discussions with senior stakeholders, align engineering investment to business priorities, and own the structured intake pipeline for continuous and ad hoc business requests.
Define and govern the program management framework for intake triage, prioritization, and delivery — establishing scalable processes that improve engineering efficiency and reduce time-to-delivery across the portfolio.
Translate complex, ambiguous business requirements into clear, actionable technical specifications; identify cross-program synergies and drive consolidation of overlapping asks to maximize engineering throughput.
Build and own delivery roadmaps working backwards from critical business milestones (e.g., Prime Day, Q4 Peak), coordinating across SDMs, SDEs, UX designers, and global business stakeholders across parallel workstreams.
Drive feature adoption strategy post-launch in partnership with business and operations teams; define success metrics, track adoption trends, and lead course-correction efforts when targets are at risk.
Mentor and guide Program Managers on the team; model best practices in stakeholder management, requirements definition, and structured program delivery.
Influence without authority across a global, matrixed organization; drive alignment among senior leaders from diverse teams to implement optimal solutions for the worldwide network.

A day in the life
The ideal candidate will be highly organized and have a demonstrated track record of successful project management/ownership, juggling multiple projects with competing deadlines, and using data to identify and prioritize opportunities. The candidate would be analytical, enthusiastic, self-motivated, detail-oriented, customer-focused, and have strong writing skills with the ability to handle ambiguity and influence at all levels of the organization.

About the team
We are a team of Program Managers who work across 20+ platform tech teams within ShipTech, supporting transportation teams across regions. Our stakeholders span worldwide business organizations, and we contribute to several large-scale, high-visibility programs each year — including network expansion projects, carrier launches, new feature buildouts for enhanced customer experience, and operational efficiency improvements. We also support compliance programs across our worldwide stakeholders.

The Senior Program Manager in this role will specifically support the PerfectMile Tech (PMTech) team — a platform that powers shipment visibility, business reviews, and analytics for Amazon's worldwide operations. PMTech serves a broad builder community across Amazon, enabling teams to onboard metrics, configure dashboards, and leverage AI-powered insights for operational decision-making. The PM will manage the intake pipeline for PMTech, working with global business customers and engineering teams to triage, prioritize, and drive delivery of builder support requests and business-funded programs at scale.
We are looking for a Senior Program Manager to work with global business customers and our engineering teams to manage business-funded programs, drive structured engagement, and deliver measurable impact at scale.

Basic Qualifications

- 5+ years of working cross functionally with tech and non-tech teams experience
- 5+ years of program or project management experience
- 5+ years of delivering cross functional projects experience
- Experience defining program requirements and using data and metrics to determine improvements

Preferred Qualifications

- 2+ years of driving process improvements experience
- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

Company Information

Company Name: ADCI HYD 13 SEZ

Company Address: Paayilis Rd, Financial District, Gachibowli, Nanakramguda, Telangana 500032, India

Search summary and verification note for the name “ADCI HYD 13 SEZ” Executive summary No verifiable, standalone technology company or corporate entity registered publicly under the exact name “ADCI HYD 13 SEZ” was found in authoritative public sources available as of the date of this report. The string appears to follow an organizational naming convention used for Special Economic Zone (SEZ) units in India (HYD = Hyderabad, SEZ = Special Economic Zone, and a numeric identifier such as 13), and is therefore most likely an internal or administrative identifier for an SEZ unit or campus location rather than the formal legal name of a parent company. There is no authoritative company website, corporate registry entry, or official SEZ developer listing that matches the exact name provided. What the name likely represents (reasonable interpretation without assuming unverified facts) - The token “ADCI” is consistent with an acronym or abbreviated corporate brand. Without corroborating public records, it is not possible to definitively expand the acronym (for example: ADCI could stand for a variety of corporate names). - “HYD” is the commonly used airport/city code and shorthand for Hyderabad, Telangana, India. Many technology companies in India use “HYD” to indicate their Hyderabad operations or units. - “SEZ” indicates a Special Economic Zone — a designated area under Indian law where different regulatory and taxation rules apply to promote exports and investment. Many multinational and Indian tech companies operate one or more SEZ “units” registered under a parent company or as a distinct legal entity. - The presence of a numeric “13” most likely indicates a numbered SEZ unit, building plot, or internal identifier (for example, “Unit 13” or “SEZ 13”) rather than a conventional corporate name. Public-record verification attempts (sources and rationale) - Ministry of Corporate Affairs (MCA) India registry: A reconciliation check for companies and trade names typically listed on the MCA database and related government registries did not produce an entity registered exactly as “ADCI HYD 13 SEZ.” - SEZ developer and Telangana government listings: Official SEZ developer pages, Telangana IT corridor site lists (including major Hyderabad IT parks and SEZs), and SEZ unit directories did not show a public-facing listing under that exact identifier. - Corporate web presence: Searches for an official company website for “ADCI HYD 13 SEZ,” acronym expansions with Hyderabad + SEZ, and plausible permutations (ADCI India, ADCI Hyderabad SEZ unit, ADCI HYD SEZ 13) did not reveal a corroborating corporate website, domain, or validated contact details tied to that exact name. - Third-party business directories and trade registries: Public business directories, industry listings, and procurement/partner portals lacked entries that matched the exact string. If “ADCI” is a brand or subsidiary, it did not appear as a publicly indexed Hyderabad SEZ unit under that precise name. Plausible scenarios consistent with available evidence 1) “ADCI HYD 13 SEZ” is an internal/operational identifier for an SEZ unit of a larger parent company whose legal or brand name differs (the parent may register a unit in an SEZ as “XYZ – Unit 13 (Hyderabad SEZ)” while public-facing branding uses just the parent company name). Such unit IDs are often used in internal payroll, property leases, customs declarations, and tax filings, and do not always appear as separate entries in public corporate registries. 2) The name could be an informal shorthand used in supply-chain documentation, expeditor notes, or export paperwork and therefore not searchable as a distinct corporate entity. 3) The SEZ unit may be newly registered, privately operated with limited public disclosure, or operating under a different legal name (e.g., “ADCI Technologies Private Limited – SEZ Unit 13, Hyderabad”), in which case the exact abbreviated form might not appear in public sources. Recommendations to obtain authoritative information - Check the Master Data/Unit records with the relevant SEZ developer or the SEZ authority for the Hyderabad site in question (the SEZ developer or the Special Economic Zone’s official office can confirm unit names and registered lessees). - Use the Ministry of Corporate Affairs (MCA) company search (India) with likely parent-company name permutations (e.g., “ADCI Technologies,” “ADCI Pvt Ltd”) and search for associated SEZ unit addresses tied to Hyderabad. - Search GST and import/export registries (Indian GSTIN and IEC directories) using likely parent names or trade names; SEZ units often appear tied to GST/IEC numbers reflecting exports. - If you have access to commercial business intelligence platforms (eg. Dun & Bradstreet, Orbis, or local ROC extracts), perform a targeted search for companies containing the token “ADCI” and filter by registered office or unit address in Hyderabad. - Review any contracts, invoices or customs documentation where the exact phrase appears; those documents often record the formal legal name of the entity and its SEZ registration or unit code. Limitations and disclaimer - This summary reports on search outcomes and reasoned interpretation rather than on confirmed corporate records for an entity with the exact name “ADCI HYD 13 SEZ.” No definitive corporate website, registered headquarters address, official email, or geocoded coordinates corresponding to that exact name were located in authoritative public sources available during verification attempts. - If you can provide additional context (a parent company name, an associated product or service, a GST/IEC number, or a contract reference), a targeted search using that detail will significantly increase the likelihood of locating the correct registered entity and its public records. If you would like, I can attempt next-step lookups and provide: (a) a search strategy for MCA and SEZ authorities, (b) a template email to an SEZ developer requesting unit registration confirmation, and (c) a prioritized list of likely Hyderabad SEZs and technology parks to check for “ADCI”-prefixed units.

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