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Technical Program Manager III, Backlot Source

ID: 5395

Type: Full-time

Category: Others

Company Name: Amazon.com Services LLC

Location: USA, CA, Culver City - Culver City - United States

Salary: 148,700.00 - 201,200.00 USD annually

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Job Description

Are you interested in shaping the future of movies and television that are offered on Prime Video? Do you want to define the next generation of what Amazon customers are watching? Passionate about building, owning and operating massively scalable systems that solve the complex problems involved in the digital media supply chain? If this sounds like the type of experience you'd like to help build - apply here and let's chat!

We are seeking an experienced Senior Technical Program Manager to drive critical initiatives across the Amazon Studios' Media Supply Chain (MSC) program. MSC is transforming the end-end content post-production life cycle - including ingestion, global localization, asset management, packaging and distribution, into an industry-leading cloud-based solution called Backlot Source. This product encompasses the complete content lifecycle across five core functional areas: Source Plan (project planning and localization workflow orchestration), Source Fulfillment (vendor management and work order execution), Source Library (asset repository and discovery for all post-production assets), Source Validation (quality control and compliance testing), and Source Distribution (both first-party Prime Video delivery and third-party licensing to 120+ customer destinations). The platform manages hundreds of petabytes of content in current inventory while eliminating manual overhead and reducing delivery timelines. By 2027, Backlot Source will unify millions of asset records across the MGM library, legacy Prime Video originals, marketing content, and digital archives into a single source of truth, enabling automated content inspection, AI-powered localization workflows, and scaled distribution that supports hundreds of millions in annual licensing revenue while achieving industry-leading localization timelines for all Amazon Original titles.

In this role, you will be accountable for the overall strategy and execution of a large program with considerable impact across multiple teams within a VP organization. You will own programs such as: end-to-end post-production content type expansions across multiple regions and global localization workflow optimization supporting multiple studios stakeholder groups and external vendors. You will own organizational roadmap including OP1/OP2 contributions. You will operate independently with limited guidance, defining program mission, vision, and tenets while driving teams inside and outside your organization to deliver critical solutions.

As a TPM III, you will work both tactically and strategically, making trade-offs between short-term delivery needs and long-term architectural requirements. You will understand the systems in your program space including their limitations, scaling factors, boundary conditions, and reasons behind architectural decisions. You will influence team technical priorities and business strategy through data-driven contributions, enlisting SDMs, Senior and Principal Engineers to ensure architectures scale to match business requirements. Your work will drive simplification and efficiency in engineering processes and architectures to unblock innovation and increase speed of delivery across the organization.


Key job responsibilities
Program Leadership

* Manage large, complex technology initiatives delivering critical solutions, significant improvements, or new mechanisms across the Backlot Source program.
* Own the overall strategy and execution of projects from concept through delivery, working with multiple teams across the Amazon Studios and Prime Video organization.
* Define program mission, vision, and tenets; set objectives and drive improvements quantified with metrics
* Manage roadmaps for the organization, including contributing to OP1/OP2 narratives and ownership of organizational goals

Technical Execution

* Understand system architecture, limitations, scaling factors, boundary conditions, and reasons behind architectural decisions
* Partner with engineering teams to influence technical priorities and business strategy through data-driven contributions
* Drive mindful discussions leading to crisp decisions, ensuring business and technical stakeholder needs are aligned
* Oversee gaps between teams, processes, and system architectures to produce optimal results

Stakeholder Management

* Work with multiple engineering teams, influencing system owners and architecture decisions
* Communicate effectively with Directors and VPs through narratives, presentations, and operational reviews
* Build consensus among discordant views and lead resolution of contentious issues
* Partner successfully with customers, stakeholders, and engineering teams across Studios and Prime Video

Delivery & Operations

* Create plans with clear, measurable success criteria and communicate progress and outcomes effectively
* Proactively identify and mitigate risks before they become roadblocks
* Make smart trade-offs between time, effort, features, and short-term vs. long-term needs
* Streamline and eliminate excess process while creating predictable process paths
* Drive launch readiness, risk reviews, and cross-team alignment
* Own CPR (Critical Program Review), MBR (Monthly Business Review), and QBR (Quarterly Business Review) processes and updates for the Media Supply Chain program.
* Drive technical approaches, execution strategy, hardware launches, and software rollouts
* Handle stakeholder and escalation management.


About the team
You will be joining Studios Media Supply Chain (MSC) org based out of Culver City, which comprises of four 2-pizza teams that support the critical pillars of the program. You will collaborate and interact with multiple other cross functional teams in the org.

Basic Qualifications

- 6+ years of technical product or program management experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
- Experience developing and executing/delivering product and technical roadmaps
- Experience building and evaluating system-level technical design
- Bachelor's degree in engineering, computer science or equivalent
- Experience in written and verbal communication skills to communicate with technical and non-technical audiences, including senior leadership

Preferred Qualifications

- 8+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
- Experience with a variety of digital media workflows and post production
- Experience with AWS technologies

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.



USA, CA, Culver City - 148,700.00 - 201,200.00 USD annually

Company Information

Company Name: Amazon.com Services LLC

Company Website: https://www.amazon.com

Company Address: 410 Terry Ave N, Seattle, WA 98109, United States

Amazon.com Services LLC is an operating company in the Amazon corporate family that supports and delivers a broad set of technology-enabled retail and marketplace services. As part of the larger Amazon organization, it participates in the operation and management of Amazon’s online retail marketplace, third‑party seller programs, fulfillment and logistics solutions, and related customer-facing services. The company’s activities are oriented around applying software, systems engineering and logistical infrastructure to enable large-scale e-commerce, digital distribution and platform services for consumers and businesses. Overview and scope Amazon.com Services LLC functions as one of the entities through which Amazon delivers commerce and seller-related services. In practice, that includes enabling Amazon’s marketplace for third‑party sellers, operating fulfillment programs (including Fulfillment by Amazon—FBA), and supporting the web and mobile retail experiences that customers use to discover, buy and receive products. The company leverages Amazon’s broader investments in distributed computing, data analytics, inventory systems and automated fulfillment to provide both consumer-facing retail and business-to-business seller services. Core business activities The core activities associated with Amazon.com Services LLC revolve around online retail operations and the technology and logistics that underpin them. Key activities include: operating the Amazon.com consumer marketplace and associated storefronts; managing programs that onboard, list and transact for third‑party sellers; providing fulfillment, warehousing and shipping services for inventory enrolled in Amazon’s logistics networks; powering payments and order processing systems; and supporting customer service operations related to retail transactions. These activities are tightly integrated with Amazon’s global logistics network, delivery services, and software platforms that enable inventory management, pricing, content management and search/recommendation systems. Main products and services While Amazon.com Services LLC is one of several operating companies in the Amazon group, the practical products and services associated with its operations include marketplace hosting for third‑party sellers (seller accounts, tools and dashboards), fulfillment and warehousing services (including FBA), order processing and returns management, customer service support for retail transactions, and technology platforms that expose APIs and seller tools for listing, pricing and inventory control. These services enable merchants to sell through Amazon’s digital storefronts and to use Amazon’s fulfillment infrastructure for storage, packing and shipping. Relationship to broader Amazon offerings The operational scope of Amazon.com Services LLC overlaps and integrates with other Amazon businesses and technology platforms. For example, Amazon Web Services (AWS) provides the cloud infrastructure and many platform services that power Amazon’s retail site and seller services, while Amazon’s consumer-facing subscription services such as Amazon Prime (which bundles fast shipping, streaming and other benefits) influence demand and fulfillment priorities. Additionally, Amazon’s devices (Kindle, Echo/Alexa, Fire TV) and digital content offerings (Prime Video, Amazon Music, Audible) form adjacent product lines that operate within the same corporate ecosystem, increasing cross‑channel customer engagement with the retail marketplace. Technology and innovation focus Amazon.com Services LLC operates in an environment driven by software, systems engineering and logistics innovation. Amazon’s public communications emphasize technology investments in automation, robotics, machine learning, search and recommendation algorithms, and large-scale distributed systems to improve selection, convenience and price. The company’s approach to improving customer experience and seller services is built on continuous iteration in software, data science and operational research, as well as deployment of warehouse automation and transportation optimization technologies. Customers and users End customers are the millions of consumers who shop on Amazon’s retail websites and use related mobile apps. Another primary customer segment is the millions of third‑party sellers and professional merchants who use Amazon’s marketplace and seller services to reach consumers globally. Businesses and developers that integrate with Amazon’s seller APIs, fulfillment services, and advertising platforms also rely on the services and systems that Amazon.com Services LLC helps deliver. Official mission and corporate context Amazon’s public materials state a mission and guiding principle focused on customer centricity—commonly expressed by the company as striving “to be Earth’s most customer‑centric company.” That mission underpins the retail and marketplace operations and is reflected in investments in selection, convenience and low prices. Amazon operates across multiple industries including e-commerce, cloud computing, digital streaming, consumer electronics and logistics; Amazon.com Services LLC is a part of that broader corporate structure and concentrates on the commerce and seller-facing components of the business. Regulatory and corporate form Amazon.com Services LLC is a limited liability company within the Amazon corporate structure; like other operating subsidiaries, it is used to carry out specific aspects of Amazon’s commercial activities. Public filings and corporate disclosures identify multiple Amazon subsidiaries that collectively operate global retail, subscription, cloud and device businesses. Amazon’s public investor relations and corporate governance materials describe Amazon as a technology company with e-commerce and cloud computing core competencies, and Amazon.com Services LLC functions within that legal and operational framework. Summary In summary, Amazon.com Services LLC is a technology-enabled operating company in the Amazon family that provides and supports the marketplace, seller services, fulfillment and related retail operations that allow consumers to buy products and third‑party sellers to reach customers through Amazon’s digital storefronts. Its work is characterized by large-scale software systems, fulfillment and logistics networks, and continual investment in automation and data-driven tools to improve customer and seller experiences. The company’s activities align with Amazon’s stated customer-centric mission and the broader corporate focus on leveraging technology to scale commerce and distribution globally.
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