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Sr Technical Program Manager - cryo hardware & electronics, AWS Center for Quantum Computing

ID: 5565

Type: Full-time

Category: Others

Company Name: Amazon Development Center U.S., Inc.

Location: USA, CA, Pasadena - Pasadena - United States

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Job Description

The AWS Center for Quantum Computing is a multi-disciplinary team of scientists, engineers, and technicians, all working to develop quantum computing technology capable of delivering value to customers. Our cryogenic hardware integration & signals teams are innovating to develop next generation hardware - from the chip package to the room temperature control electronics.

We are looking for a senior technical program manager to coordinate our internal/external R&D efforts. You will work with the management and technical leads from our cryogenic hardware integration & signals teams to plan, execute, and track a continuous stream of development activities. You will develop and maintain detailed multi-project schedules (from prototypes to production). You will identify resource constraints and conflicts, and provide leadership with the data to make informed and optimized decisions.

This role will gather and assess the data (inputs and outputs) to push our teams to run efficiently. You will partner with other TPMs and work across team boundaries and project lines to identify and unblock resource conflicts. You will leverage your experience in managing complex technical programs to make data-informed decisions at a programmatic level.

In this role, you will also support the definition of technical project management standards across the Center of Quantum Computing. Additionally, as an experienced technical manager, you will have the opportunity to contribute to shaping practices across the organization. This includes improving our general lifecycle approach for projects, while also increasing our ability to promote visibility of project progress to other teams and senior leadership. Familiarity with system engineering topics that intersect with technical management, such as quantitative risk management, reviews, and requirements management is highly desirable.


10038

Key job responsibilities
1. Produce and maintain detailed plans and schedules for our cryogenic hardware and signals R&D activities (including chip cool down planning).
- You will identify and forecast resource constraints, opportunities and conflicts, which will be used to drive operational decisions.
- You will work across team boundaries to ensure stakeholders are aware of risks/opportunities and timelines.
- You will identify operational gaps and generate recommendations and mechanisms to improve operational efficiency.
2. You will work with stakeholders to define mechanisms that optimize the interface points to cryogenic hardware & signals teams.
3. You will support leadership by providing programmatic support as required towards the development of any new fab facilities, onboarding or new equipment, and sourcing materials to run our operation.
4. Support/lead the development of requirement documents and statements of work for external contracts (COTS and R&D). You will also support or manage these external contracts.
5. Identify opportunities and advocate for areas where inhouse developed software or AI applications can streamline our internal hardware workflows. Support the internal roll-out and adoption of these tools.

A day in the life
Export Control Requirement:
Due to applicable export control laws and regulations, candidates must be either a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum, or be able to obtain a U.S export license. If you are unsure if you meet these requirements, please apply and Amazon will review your application for eligibility.

*Why AWS*
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

*Diverse Experiences*
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

*Work/Life Balance*
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

*Inclusive Team Culture*
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

*Mentorship and Career Growth*
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Basic Qualifications

- Bachelor's degree in engineering, computer science or equivalent
- 7+ years of technical product or program management experience
- 7+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Experience leading highly technical programs involving infrastructure, complex systems, systems engineering
- 5+ years working in a hardware based R&D environment.
- 5+ years of technical contract management for R&D activities with external vendors/suppliers.
- Experience communicating with technical and non-technical stakeholders.

Preferred Qualifications

- Master's or PhD in relevant field (physics, engineering physics, electrical engineering, etc.).
- Demonstrated ability to implement both agile and traditional ‘waterfall’ project management practices.
- Excellent written and oral communication skills.
- Experience working in an academic environment.
- Knowledge of superconducting microwave devices or superconducting qubits.
- Familiarity with the layers of the quantum computing stack and the quantum devices lifecycle would be an advantage.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Company Information

Company Name: Amazon Development Center U.S., Inc.

Company Website: https://www.amazon.com

Company Address: 410 Terry Avenue North, Seattle, WA 98109, USA

Amazon Development Center U.S., Inc. is a United States-based legal entity and operating subsidiary affiliated with Amazon.com, Inc., established to support the parent company’s software development, engineering, research and product delivery activities within the United States. As an operating arm within the broader Amazon corporate structure, this entity functions primarily as a development center that consolidates engineering, product management, research and related professional services for Amazon’s array of consumer, retail, cloud and device products. The subsidiary serves as an organizational vehicle for recruiting and employing technical and non-technical staff, conducting product and systems development work, and coordinating cross-functional programs that feed into Amazon’s global platforms and services. At a high level, the core activities of Amazon Development Center U.S., Inc. include software engineering and application development; systems design and infrastructure engineering; data science and machine learning research; product and program management; testing and quality assurance; and operational support for services deployed across Amazon’s businesses. The work performed by teams associated with this development center contributes to the design, build, deployment and maintenance of scalable back-end services, consumer-facing features and enterprise tools. These activities typically span areas such as e-commerce retail systems, inventory and fulfillment technology, payments and checkout systems, recommendation and personalization engines, search and catalog services, advertising technology, cloud infrastructure services, developer tools, voice and device platforms (including Alexa and related embedded software), and mobile and web application front ends. The main products and services supported through the development center are those that reflect Amazon’s primary business lines. This includes contributions to Amazon.com’s retail and marketplace platform (catalog management, customer experience features, seller systems and order processing), Amazon Web Services (cloud compute, storage, data services and developer tooling), Alexa and devices (voice assistant features, device firmware, and cloud-based voice services), Kindle and digital content services (content distribution and reading applications), Prime membership features (media delivery, recommendations, and benefits management), and advertising technology (ad serving, targeting and measurement solutions). In each area, the development center’s personnel typically work on software components, APIs, distributed systems, automation, security, reliability engineering and performance optimization to enable scalable, resilient services used by millions of customers worldwide. Beyond product development, the development center supports organizational activities such as engineering hiring and on-boarding, developer training programs, localized research initiatives, collaboration with academic partners, and participation in global product planning and feature roll-outs. Teams at the center often collaborate with other Amazon business units and international development centers to integrate new features into global releases, implement region-specific regulatory or compliance requirements, and adapt large-scale services to meet diverse customer and market needs. Amazon Development Center U.S., Inc. operates within the broader industry positioning of Amazon, which on official company sources identifies itself as a technology company that operates in e-commerce, cloud computing, digital content, and consumer electronics. The subsidiary’s work aligns with those areas by focusing on technology development and operational engineering that underpin Amazon’s public-facing services and internal platforms. Official Amazon communications highlight continuous investment in product innovation, infrastructure, and customer experience improvements; the activities of development centers and engineering subsidiaries are core enablers of those investments. In practical terms, the development center serves as a hub for multidisciplinary engineering teams that apply modern software-development practices, cloud-native architectures and machine learning methods to solve large-scale problems. Typical operational emphases include building distributed systems with high availability, implementing secure and compliant data-handling practices, optimizing latency and throughput for customer transactions, automating deployment pipelines and monitoring, and using data-driven experimentation to inform product decisions. While Amazon Development Center U.S., Inc. is a legal corporate entity with administrative and operational responsibilities, its identity and output are tightly integrated with Amazon’s global product and service ecosystem. The value proposition of the center lies in providing specialized engineering capacity and localized operational capabilities that accelerate the creation, iteration and delivery of software and services that support Amazon’s customers, sellers, partners and internal stakeholders. As with other Amazon development centers, the subsidiary contributes to both feature development and the foundational technologies that enable Amazon’s large-scale commerce, cloud and device businesses. For public inquiries and general information about Amazon’s corporate structure, product lines and corporate mission, Amazon’s official corporate communications and website provide primary documentation. Amazon publicly states its overarching mission and describes its principal business segments and technology investments, which contextualize the role that U.S.-based development centers and subsidiaries play within the company’s broader strategy and operations.
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