Sr. Technical Program Manager, Partner Experience Engineering

Prime Video is a first-stop entertainment destination offering customers a vast collection of premium programming in one app available across thousands of devices. Prime members can customize their viewing experience and find their favorite movies, series, documentaries, and live sports – including Amazon MGM Studios-produced series and movies; licensed fan favorites; and programming from Prime Video add-on subscriptions such as Apple TV+, Max, Crunchyroll and MGM+. All customers, regardless of whether they have a Prime membership or not, can rent or buy titles via the Prime Video Store, and can enjoy even more content for free with ads. Are you interested in shaping the future of entertainment? Prime Video's technology teams are creating best-in-class digital video experience. As a Prime Video technologist, you’ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You’ll get to work on projects that are fast-paced, challenging, and varied. You’ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people. We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can decide where a career Prime Video Tech takes you! We are the Partner Experience organization in Prime Video, responsible for building systems and experiences that enable best in class content management, monetization and analytics for tens of thousands of Prime Video’s 3p partners (Hollywood Studios, Media Houses, Post production houses, content creators). Why it matters: Prime Video is at an inflection point in its journey today as we make a shift from being a prime subscriber benefit to world’s premiere entertainment destination. Our partnership with 3p content creators (aka 3p partners) is paramount in achieving this. In this role, you will be a pioneer in applying ML techniques to world of Entertainment. Your ability to innovate by making use of game changing Generative AI capabilities will materially impact the experience and efficiency of our 3p partners and customers around the world who rely on Prime Video for their streaming needs. Why you’ll love it: You’ll be in unique position to have a view into the entertainment industry, and how we can shape it's supply chain with science investments. This is a high impact, high visibility role where you will work directly with Senior Technology and Science leaders to build and lead programs for customer impacting products. You are responsible to invent using the right frameworks and technologies while keeping the architecture simple to maintain and sustain longer term with high resilience. You’ll be part of a fast paced, and fun team.

Key job responsibilities
You will be responsible for leading core programs that help Prime Video Partners like Studios and Content creators ingest content into Prime Video. You will work across multiple organizations to understand how partner's content make from the studio all the way to the customer. You will work with other TPMs, SDEs, SDMs and FEEs to get a holistic picture of the partner's experience. You will be Prime Video's technical representative in projects with external partners, working with 3P developers to integrate with APIs, or working in exploratory projects across multiple 2P and 3P development teams. Finally, you will be responsible for Planning mechanisms for a 30+ developer team.

About the team
We are the Partner Experience organization, responsible for building systems and experiences that enable best in class content management, monetization and analytics capabilities for tens of thousands of Prime Video’s 3p partners (Hollywood Studios, Media Houses, Post Production Houses and Content Creators).

Basic Qualifications

- 7+ years of technical product or program management experience
- 5+ years of software development experience
- 7+ years of technical program management working directly with software engineering teams experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
- Experience building and evaluating system-level technical design
- Experience developing and executing/delivering product and technical roadmaps

Preferred Qualifications

- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.