Only AI Jobs


Cloud Operations Architect , AWS Enterprise Support CEE

ID: 5668

Type: Full-time

Category: Others

Company Name: Amazon Web Services EMEA SARL Luxemburg Sucursala Bucuresti

Location: ROU, Bucharest - Bucharest - Romania

Visit company vacancy
Job Description

An AWS Cloud Operations Architect is a trusted advisor and cloud operations architect for our Enterprise Support customers. As a trusted advisor you’ll have a direct impact in helping our customers gain the most value from cloud technology. You’ll craft and execute strategies to drive our customers’ adoption and use of AWS services. This includes a range of products including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT and many more.
Our Cloud Operations Architects partner with some of the most iconic businesses in the country. These range from rising startups building their business from scratch through to large enterprises going through significant transformation. You’ll provide advice on architecture, support strategy, project, and launch planning as well as ongoing operational issues.

AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. You’ll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud.

Key job responsibilities
* You’ll build solutions, provide technical guidance and advocate for the customer
* Ensure AWS environments remain operationally healthy whilst reducing cost and complexity
* Develop trusting relationships with customers, understanding their business needs and technical challenges
* Using your technical acumen and customer obsession, you’ll drive technical discussions regarding incidents, trade-offs, and risk management
* Consult with a range of partners from developers through to C-suite executives
* Collaborate with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers
* With a bias for action, you'll proactively find opportunities for customers to gain additional value from AWS
* Provide detailed reviews of service disruptions, monthly & quarterly metrics, detailed pre-launch planning
* Solve a variety of problems across different customers as they migrate their workloads to the cloud
* Uplift customer capabilities by running workshops, immersion days, etc.

A day in the life
See what the team say about their roles:
https://emea-resources.awscloud.com/write-your-own-story/meet-daniel-account-manager-start-ups
https://emea-resources.awscloud.com/write-your-own-story/meet-kejia-technical-account-manager
https://emea-resources.awscloud.com/write-your-own-story/meet-nataliya-technical-account-manager

About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

Basic Qualifications

- Experience with operational parameters and troubleshooting for three (3) of the following: compute/storage/networking/CDN/databases/DevOps/big data and analytics/security/applications development in a distributed systems environment
- Experience in technical engineering
- Bachelor's degree

Preferred Qualifications

- Experience with AWS services or other cloud offerings
- Experience in internal enterprise or external customer-facing environment as a technical lead

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Company Information

Company Name: Amazon Web Services EMEA SARL Luxemburg Sucursala Bucuresti

Company Website: https://aws.amazon.com

Company Address: Sokolovská 689/115 186 00 Praha 8 – Karlín Czech Republic

Amazon Web Services EMEA S.à r.l. Luxemburg Sucursala Bucuresti is the Romanian branch office (Sucursală București) of Amazon Web Services (AWS) EMEA S.à r.l., a European legal entity of Amazon Web Services, Inc. As part of the AWS organization in Europe, this branch represents the company’s local legal and commercial presence in Romania and is responsible for conducting AWS business, contracting with Romanian customers and partners, and supporting regional operations under the parent Luxembourg entity. The designation “EMEA S.à r.l.” indicates the European (EMEA) holding or regional unit organized in Luxembourg, while “Sucursală București” denotes the registered branch that operates in Bucharest to provide locally governed commercial, administrative, and customer-facing functions. Company overview and legal role Amazon Web Services (AWS) is the cloud computing subsidiary of Amazon that provides on-demand cloud computing platforms and APIs to individuals, companies and governments on a metered pay-as-you-go basis. AWS EMEA S.à r.l. is the European corporate entity used by AWS to manage a range of activities across Europe, the Middle East and Africa. The Bucharest branch is the local manifestation of that entity in Romania, established to interact with Romanian customers, comply with local regulatory and tax requirements, and enable the delivery of AWS’ cloud services to organizations in Romania and nearby markets. Core business activities performed by the Bucharest branch The Bucharest branch supports a portfolio of AWS commercial, administrative and customer-support activities. Typical responsibilities for a local branch of AWS EMEA S.à r.l. include: negotiating and executing commercial agreements with local enterprises and public-sector customers; providing local sales and solutions-architecture support to identify and design cloud deployments; coordinating partner engagements with local system integrators, managed service providers and independent software vendors; handling billing and invoicing in local jurisdictions where applicable; conducting local marketing and events to promote AWS services; and ensuring compliance with applicable Romanian laws and regulatory requirements for corporate presence, employment, and data-related obligations. The branch may also act as a local point of contact for enterprise customers, public authorities and partners needing contracts, legal notices, or invoicing in Romania. Main products and services represented by the Bucharest branch The Bucharest branch offers access to the AWS suite of cloud products and services through the broader global AWS platform. While the branch itself is primarily a legal and commercial representative rather than a separate product developer, it enables acquisition, support and management of AWS services in Romania, including but not limited to: Amazon Elastic Compute Cloud (EC2) for virtual servers; Amazon Simple Storage Service (S3) for scalable object storage; Amazon Relational Database Service (RDS) and managed database offerings; AWS Lambda for serverless compute; Amazon Virtual Private Cloud (VPC) for network isolation; Amazon Elastic Kubernetes Service (EKS) and container services; analytics and data services such as Amazon Redshift, EMR and Athena; machine learning and AI services including Amazon SageMaker; identity and access management via AWS IAM; security and compliance tooling such as AWS CloudTrail, AWS Config and GuardDuty; and developer and DevOps tooling including AWS CloudFormation and CodePipeline. Customers contracting with the Bucharest branch can procure the same global AWS services, with contractual and billing arrangements managed through the local legal entity. Customer segments and partner ecosystem AWS serves a broad range of customers in Romania through its Bucharest branch: startups, scale-ups, software vendors, enterprises across sectors (finance, telecommunications, retail, manufacturing, media), public-sector organizations and research institutions. The branch typically works closely with the AWS Partner Network (APN) members in Romania to deliver architecture, migration, managed services, and industry-specific solutions. Local partners often collaborate with AWS account teams to provide consulting, implementation, managed operations, and application modernization services on AWS infrastructure. The branch therefore plays a facilitative role in accelerating cloud adoption locally by connecting customers with certified partners and AWS global best practices. Regulatory, compliance and data considerations As a branch of a Luxembourg-based AWS EMEA entity, the Bucharest office supports customers in meeting regional regulatory and compliance needs by providing access to AWS compliance documentation, contractual terms and data processing addenda where applicable. AWS provides a broad set of compliance certifications and features globally; the Bucharest branch assists customers in understanding and applying these controls within Romanian legal frameworks. For organizations with specific data residency, privacy or sectoral regulatory requirements, the branch helps coordinate solutions leveraging AWS Regions and availability zones, agreed contractual terms, and technical controls to achieve compliance objectives. Local employment and community activities Branches such as the Bucharest Sucursală often host local teams encompassing sales, solutions architecture, technical account management, partner development and administrative staff. These teams engage with the local technology ecosystem through events, training programs, partner enablement, AWS certification workshops and startup initiatives, thereby contributing to skills development and cloud-native capabilities in the local market. Relationship to global AWS operations Functionally, the Bucharest branch operates as part of the global AWS organization. Product development, data center operations, global support infrastructure and infrastructure engineering remain centralized within AWS’ global organization and regional AWS Regions. The Bucharest office focuses on localized commercial presence, customer engagement, partner relationships, and regulatory compliance support to facilitate use of the full AWS product portfolio by Romanian customers. This description is based on the publicly documented structure and business model of Amazon Web Services and common functions of regional branches designated as Sucursală (branch) in Romania and the EMEA corporate organization; it characterizes the Bucharest branch’s role as a local legal and commercial presence enabling Romanian customers and partners to access AWS cloud services, partner ecosystems, and localized contractual and support arrangements.
Visit company vacancy