Sr. Manager, Process Engineering , World Wide Engineering & Innovation (WWEI)

ID: 5824

Type: Full-time

Category: Others

Company Name: Amazon.com Services LLC

Location: USA, WA, Bellevue - Bellevue - United States

Salary: 173,000.00 - 234,000.00 USD annually

Job Description

Amazon is searching for an innovative, continuous improvement focused, and results-oriented senior engineering leader to develop and deliver next-generation fulfillment and transportation processes at unprecedented scale. You'll lead initiatives impacting millions of packages moving through our global network of 200+ fulfillment centers daily. If mentoring exceptional engineering talent excites you, and if leveraging breakthrough technologies like robotics, AI-powered optimization, and digital twins to develop scalable physical infrastructure systems across Amazon operations captures your attention, then keep reading.

As a Senior Manager of Process Engineering, you will lead talented engineers in design, development, pilot, testing, and optimization of physical processes across end-to-end stores operations. A successful candidate will have strong foundational knowledge in engineering principles and experience leading engineering initiatives. You will have an established background in leading and developing teams that create high-performance physical systems, strong technical problem-solving ability, excellent project management skills, and motivation to achieve results in a fast-paced and often ambiguous environment.

Leaders at Amazon are tasked with developing and mentoring the next generation of leadership in our company. Both your technical and people leadership will be put to the test in our environment. Amazon's culture encourages innovation and expects engineers and managers alike to take a high level of ownership of solutions to complex problems. You'll have opportunities for career advancement to other functional Engineering roles, with access to technical training, leadership development programs, and mentorship from senior leaders across the WWEI organization.

Key job responsibilities
Invent, design, and implement engineering solutions and process improvements to complex material flow and people flow throughout the global Amazon supply chain, directly impacting operations that serve millions of customers daily.

Lead and coordinate design and innovation efforts to develop optimal solutions for the fulfillment and transportation network through equipment specification, material flow, process design, site layout, and intellectual property considerations, including next-generation automation and robotics integration.

Collaborate with internal teams and external vendors to generate high-quality, cost-effective solutions in very short periods of time, balancing technical excellence with business pragmatism.

Simultaneously, manage multiple projects and tasks while effectively influencing, negotiating, and communicating with internal and external business partners.

Provide technical leadership for large-scale, multi-million dollar engineering projects from concept through deployment.

Effectively communicate the vision, detailed roadmap, and specific technical solutions to make a compelling business case with senior executives, translating complex engineering concepts into strategic value.

Basic Qualifications

- Bachelor's degree in mechanical engineering, electrical engineering, material science, physics or equivalent, or experience working for Amazon or any Amazon subsidiary or affiliate
- 7+ years of industrial engineer, operations engineer, manufacturing engineer, or project engineer in a manufacturing environment experience
- 5+ years of engineering team management experience
- Experience leading process improvement, systems development, and project management
- Can travel to local sites up to 25% of the time

Preferred Qualifications

- Master's degree in industrial or manufacturing engineering
- Experience with concepts such as system architecture, optimization, system dynamics, system analysis, statistical analysis, reliability analysis, and decision making
- Experience with process improvement, Kaizan, and Six Sigma, or experience in creating process improvements with automation and analysis
- Experience designing or implementing integrated automation solutions such as material handling systems, high-speed packaging lines, or manufacturing lines
- Experience implementing pragmatic operations solutions to solve problems such as the scheduling, routing, assignment, facility location, or lot-sizing problem
- Experience in project management domains including scope, schedule, budget, quality, along with risk and critical path management

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, WA, Bellevue - 173,000.00 - 234,000.00 USD annually

Company Information

Company Name: Amazon.com Services LLC

Company Website: https://www.amazon.com

Company Address: 410 Terry Ave N, Seattle, WA 98109, United States

Amazon.com Services LLC is an operating company in the Amazon corporate family that supports and delivers a broad set of technology-enabled retail and marketplace services. As part of the larger Amazon organization, it participates in the operation and management of Amazon’s online retail marketplace, third‑party seller programs, fulfillment and logistics solutions, and related customer-facing services. The company’s activities are oriented around applying software, systems engineering and logistical infrastructure to enable large-scale e-commerce, digital distribution and platform services for consumers and businesses. Overview and scope Amazon.com Services LLC functions as one of the entities through which Amazon delivers commerce and seller-related services. In practice, that includes enabling Amazon’s marketplace for third‑party sellers, operating fulfillment programs (including Fulfillment by Amazon—FBA), and supporting the web and mobile retail experiences that customers use to discover, buy and receive products. The company leverages Amazon’s broader investments in distributed computing, data analytics, inventory systems and automated fulfillment to provide both consumer-facing retail and business-to-business seller services. Core business activities The core activities associated with Amazon.com Services LLC revolve around online retail operations and the technology and logistics that underpin them. Key activities include: operating the Amazon.com consumer marketplace and associated storefronts; managing programs that onboard, list and transact for third‑party sellers; providing fulfillment, warehousing and shipping services for inventory enrolled in Amazon’s logistics networks; powering payments and order processing systems; and supporting customer service operations related to retail transactions. These activities are tightly integrated with Amazon’s global logistics network, delivery services, and software platforms that enable inventory management, pricing, content management and search/recommendation systems. Main products and services While Amazon.com Services LLC is one of several operating companies in the Amazon group, the practical products and services associated with its operations include marketplace hosting for third‑party sellers (seller accounts, tools and dashboards), fulfillment and warehousing services (including FBA), order processing and returns management, customer service support for retail transactions, and technology platforms that expose APIs and seller tools for listing, pricing and inventory control. These services enable merchants to sell through Amazon’s digital storefronts and to use Amazon’s fulfillment infrastructure for storage, packing and shipping. Relationship to broader Amazon offerings The operational scope of Amazon.com Services LLC overlaps and integrates with other Amazon businesses and technology platforms. For example, Amazon Web Services (AWS) provides the cloud infrastructure and many platform services that power Amazon’s retail site and seller services, while Amazon’s consumer-facing subscription services such as Amazon Prime (which bundles fast shipping, streaming and other benefits) influence demand and fulfillment priorities. Additionally, Amazon’s devices (Kindle, Echo/Alexa, Fire TV) and digital content offerings (Prime Video, Amazon Music, Audible) form adjacent product lines that operate within the same corporate ecosystem, increasing cross‑channel customer engagement with the retail marketplace. Technology and innovation focus Amazon.com Services LLC operates in an environment driven by software, systems engineering and logistics innovation. Amazon’s public communications emphasize technology investments in automation, robotics, machine learning, search and recommendation algorithms, and large-scale distributed systems to improve selection, convenience and price. The company’s approach to improving customer experience and seller services is built on continuous iteration in software, data science and operational research, as well as deployment of warehouse automation and transportation optimization technologies. Customers and users End customers are the millions of consumers who shop on Amazon’s retail websites and use related mobile apps. Another primary customer segment is the millions of third‑party sellers and professional merchants who use Amazon’s marketplace and seller services to reach consumers globally. Businesses and developers that integrate with Amazon’s seller APIs, fulfillment services, and advertising platforms also rely on the services and systems that Amazon.com Services LLC helps deliver. Official mission and corporate context Amazon’s public materials state a mission and guiding principle focused on customer centricity—commonly expressed by the company as striving “to be Earth’s most customer‑centric company.” That mission underpins the retail and marketplace operations and is reflected in investments in selection, convenience and low prices. Amazon operates across multiple industries including e-commerce, cloud computing, digital streaming, consumer electronics and logistics; Amazon.com Services LLC is a part of that broader corporate structure and concentrates on the commerce and seller-facing components of the business. Regulatory and corporate form Amazon.com Services LLC is a limited liability company within the Amazon corporate structure; like other operating subsidiaries, it is used to carry out specific aspects of Amazon’s commercial activities. Public filings and corporate disclosures identify multiple Amazon subsidiaries that collectively operate global retail, subscription, cloud and device businesses. Amazon’s public investor relations and corporate governance materials describe Amazon as a technology company with e-commerce and cloud computing core competencies, and Amazon.com Services LLC functions within that legal and operational framework. Summary In summary, Amazon.com Services LLC is a technology-enabled operating company in the Amazon family that provides and supports the marketplace, seller services, fulfillment and related retail operations that allow consumers to buy products and third‑party sellers to reach customers through Amazon’s digital storefronts. Its work is characterized by large-scale software systems, fulfillment and logistics networks, and continual investment in automation and data-driven tools to improve customer and seller experiences. The company’s activities align with Amazon’s stated customer-centric mission and the broader corporate focus on leveraging technology to scale commerce and distribution globally.

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