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Sr. Product Manager - Technical, WW Prime - Benefits, Pricing & Constructs

ID: 5960

Type: Full-time

Category: Others

Company Name: Amazon.com LLC

Location: USA, WA, Seattle - Seattle - United States

Salary: 151,200.00 - 204,600.00 USD annually

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Job Description

Amazon Prime is a core pillar of Amazon’s consumer businesses and aspires to be the world’s most engaging, satisfying, and loved membership program which delivers profitable growth by improving the Amazon experience. Prime currently serves over 200 million members worldwide, and relentlessly innovates to bring move value, convenience, and entertainment to our members. We have been investing in transformational capabilities that will:

• Accelerate Prime’s growth by reaching new customer segments and countries.
• Strengthen and differentiate the Prime value proposition, for all customers and for key growth segments.
• Empower every Amazon business to accelerate its growth through Prime.
• Lead the way and accelerate customers’ adoption of Amazon in new locations and segments.

The Sr. Product Manager (Technical) - Prime Benefits is a high impact role that incubates and grows new Prime benefits worldwide, and ensures that benefits are delivering value for members and the business. This role has visibility and partnership with VP-level leaders across multiple organizations to define the business strategy and technical architecture for Prime benefits.

Key job responsibilities
• Lead the development and iteration of PRFAQs working back from customer insights.
• Define and own the multi-year product strategy and roadmap for Prime benefits, including locale assessment, benefit set definition, pricing frameworks, experimentation and launch execution.
• Lead cross-functional alignment across Engineering, UX, Legal, and local Prime teams to execute with zero defects.
• Influence senior leadership decisions through data-driven recommendations, business cases, and structured analysis frameworks.
• Build in AI into benefits to enhance the customer experience and drive cross benefit usage.
• Monitor benefit usage and quality input metrics to continuously improve customer and business impact.

About the team
WW Prime has two core product pillars: Member Growth and Value Proposition. The Benefits, Pricing and Constructs team owns the value proposition for Amazon Prime, defining the benefits, tiers and price points, as well as communicating that value to customers. We partner with almost every consumer business at Amazon to incubate and launch new benefits, and hold ourselves accountable for delivering disproportionate value to customers while growing Amazon's long term free cashflow. We also build tech and product capabilities that elevate cross benefit experiences, such as enabling third party benefits, sharing of benefits, and connective tissue CX across benefits.

Basic Qualifications

- 5+ years of product or program management, product marketing, business development or technology experience
- Bachelor's degree
- Experience with feature delivery and tradeoffs of a product
- Experience owning/driving roadmap strategy and definition
- Experience with end to end product delivery
- Experience contributing to engineering discussions around technology decisions and strategy related to a product
- Experience managing technical products or online services
- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning

Preferred Qualifications

- Experience in using analytical tools, such as Tableau, Qlikview, QuickSight
- Experience in building and driving adoption of new tools

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.



USA, WA, Seattle - 151,200.00 - 204,600.00 USD annually

Company Information

Company Name: Amazon.com LLC

Company Website: https://www.amazon.com

Company Address: 410 Terry Ave N, Seattle, WA 98109-5210, USA

Amazon.com, Inc. (commonly known as Amazon) is a large, diversified global technology company founded by Jeff Bezos in 1994. The company began as an online bookseller and has grown into a multi-faceted enterprise that builds and operates technology platforms, online retail marketplaces, consumer devices, digital media services, cloud computing infrastructure, logistics networks and advertising services. Amazon’s stated corporate mission, as presented on its official corporate materials, is “to be Earth’s most customer‑centric company,” and the company describes itself as guided by principles that emphasize customer obsession, invention, operational excellence and long-term thinking. As a technology company, Amazon’s core business activities span several interlocking segments. The company operates one of the world’s largest e-commerce platforms (Amazon.com and local country sites) that combines first‑party retail, third‑party seller marketplace services, and subscription programs designed to improve customer retention and lifetime value. The Amazon Marketplace enables external merchants to list, sell and ship products using Amazon’s storefront, fulfilment and payment infrastructure, while Fulfillment by Amazon (FBA) provides warehousing, pick-and-pack, and delivery services to third-party sellers. Amazon also runs grocery and food retail operations that include the Amazon Fresh online grocery service and Whole Foods Market, a supermarket chain acquired by Amazon. Amazon Web Services (AWS) is a primary technology and revenue-driving business unit that provides on-demand cloud computing infrastructure and platform services to companies, public sector organizations and developers worldwide. AWS offers a broad portfolio of services including compute, storage, databases, networking, analytics, machine learning, developer tools, security and managed service offerings. AWS is positioned as an enterprise-grade cloud provider and powers websites, applications and backend systems for startups, large enterprises and government customers. On the consumer device and software side, Amazon designs and sells hardware and integrated software experiences. Notable products include the Kindle family of e-readers and tablets, Fire TV streaming media devices, Fire tablets, and Echo smart speakers that incorporate the Alexa voice assistant. Alexa and related voice‑enabled services reflect Amazon’s investments in artificial intelligence, voice recognition and smart home APIs. Amazon also produces and distributes digital entertainment through streaming and content creation businesses: Prime Video offers movies and TV series for streaming and includes Amazon Studios’ original programming; Amazon Music streams audio content; and the company provides digital books and audiobooks through Kindle and Audible (Audible is an Amazon company). Subscription services are another major component of Amazon’s consumer ecosystem. Amazon Prime is a membership program that bundles expedited shipping, access to Prime Video, Prime Music, Prime Reading, special shopping deals and other benefits to encourage customer loyalty and recurring revenue. Prime also underpins many of Amazon’s promotional and merchandising strategies across geographies. Amazon operates an extensive logistics, fulfillment and delivery network designed to support rapid order processing and shipping. The company invests in distribution centers, sortation centers, last‑mile delivery services (including Amazon Flex and local delivery partners), robotics automation within warehouses, and technology for inventory management and route optimization. Amazon Logistics and its transportation initiatives are integrated with marketplace and first‑party retail operations to provide end‑to‑end order fulfillment. In addition to retail, cloud and devices, Amazon offers a growing set of enterprise and advertising services. Amazon Advertising provides programmatic and brand advertising solutions across Amazon properties and third‑party sites; Amazon Pay offers online payment processing services; and Amazon Business supplies procurement solutions tailored to institutional and corporate buyers. The company also provides developer tools, APIs and ecosystem programs that support independent software vendors, device manufacturers and content creators. Amazon is active in research and development across areas such as machine learning, robotics, computer vision, natural language processing and logistics automation. The company publishes research, contributes to open standards in some areas, and integrates technological advances into products and services (for example, AWS machine learning services, Alexa voice capabilities, and warehouse robotics). Amazon also pursues new retail formats and experiments with physical stores, cashierless checkout technology (Amazon Go), and entertainment/retail integrations. Amazon’s business model is characterized by platform integration (connecting sellers, buyers, content creators and developers), heavy investment in technology and infrastructure, and diversified revenue streams across e-commerce, subscription services, cloud computing and advertising. The company maintains headquarters in Seattle and operates a global network of offices, data centers, fulfillment centers and retail locations. Amazon publishes extensive corporate information, leadership principles and investor materials on its official website and in public filings that detail its strategic priorities and organizational structure.
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