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Sr Business Research Scientist, RBS

ID: 6338

Type: Full-time

Category: Others

Company Name: ADCI - BLR 14 SEZ

Location: IND, KA, Bengaluru

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Job Description

We're seeking a senior technical analytics leader to drive the development of an intelligent decision-making platform that will transform how Amazon makes operational decisions. This role will architect analytical frameworks that evolve static rules into dynamic, context-aware decisions at scale. The role requires sophisticated technical judgment to design generalized analytical patterns that work across diverse tenant needs while maintaining precision and performance.

Key job responsibilities
Technical Architecture & Development (60%):

Architect analytical frameworks that enable pattern detection and sharing across diverse decision types
Design generalized analytical models that maintain tenant-specific context while enabling cross-tenant pattern learning
Develop scalable validation frameworks for complex multi-tenant pattern detection processing millions of decisions daily
Create analytical approaches for real-time context processing that adapt to changing business conditions
Design methods for automated pattern discovery and validation across decision domains
Build platform-level analytical capabilities that scale across tenant needs

Technical Objectives:

Define foundational analytical patterns for intelligent decision-making at scale
Develop novel approaches for context-aware pattern detection using advanced AI/ML models, that work across tenant boundaries
Create analytical frameworks that enable pattern sharing while maintaining tenant isolation
Design validation approaches that scale across diverse decision types
Establish platform-level analytical standards and governance
Manage technical dependencies across multiple engineering and science teams
Success Metrics:
Pattern detection effectiveness across diverse tenant needs
Real-time processing capabilities at scale
Cross-tenant pattern sharing effectiveness
Platform-level analytical performance
Tenant adoption and expansion metrics

Technical Requirements:
Machine Learning & AI:
Expert knowledge of machine learning models and frameworks
Proficiency with Large Language Models
Strong background in clustering algorithms
Deep expertise in designing generalized ML/LLM frameworks that scale
Experience creating novel pattern detection approaches
Strong background in multi-tenant analytical systems
Proven track record of pioneering new analytical methods

Data Engineering:
Experience with large-scale data pipelines
Distributed computing systems expertise
Data validation frameworks
Experience with complex multi-tenant data architectures
Expertise in real-time analytical processing at scale
Strong background in platform-level data modeling
Track record of building generalized analytical frameworks

System Architecture:
Modular architecture design
Microservices architecture
API design and development
Performance optimization
Scalable system design
Leadership & Collaboration:
Technical project leadership
Cross-team collaboration
Architecture governance
Technical documentation
Mentoring and guidance


A day in the life
Lead architectural decisions for ML systems and data pipelines
Review and optimize model performance metrics
Analyze system health and scalability metrics
Develop technical specifications and proof of concepts
Debug complex production issues
Evaluate and approve architecture changes
Lead analytical decisions for ML/LLM systems
Review and optimize pattern detection metrics
Analyze system performance and scalability
Develop analytical specifications
Debug complex pattern detection issues
Evaluate and approve analytical approaches
Design solutions for improving decision accuracy

Leadership & Collaboration:
Lead technical design reviews and architecture syncs
Mentor team members on ML best practices
Collaborate with data scientists on model improvements
Align with cross-functional teams on technical dependencies
Guide implementation strategies across multiple teams
Review and approve technical proposals
Provide architectural guidance for scaling solutions
Strategic Focus:
Drive improvements in model accuracy and system performance
Define technical standards and best practices
Balance immediate technical needs with long-term architecture
Evaluate new ML technologies and approaches
Guide innovation in automated trend detection
Ensure system reliability and scalability
Monitor and improve key performance metrics
Regular Interactions:
ML Engineers and Data Scientists
Product and Platform teams
Infrastructure teams
Business Intelligence teams
Senior technical leadership
This role combines hands-on technical expertise in ML/AI with strategic architectural leadership, requiring both deep technical knowledge and strong collaboration skills. The focus is on driving technical excellence while ensuring successful delivery of large-scale ML solutions that impact business metrics.


About the team
The DecisionIQ team within RBS is transforming how Amazon makes operational decisions. We're building a platform that evolves static rules into intelligent, context-aware capabilities through advanced pattern detection and ML/LLM approaches. Our multi-disciplinary team combines analytics, science, and engineering expertise to solve complex challenges in real-time decision processing and pattern sharing across diverse tenants. Working closely with multiple business domains across Amazon SDO and AWS organizations, we're driving Amazon's next phase of efficiency gains through intelligent automation. As part of RBS's Growth organization, we operate at the intersection of technical innovation and business impact.

Basic Qualifications

- Experience with AWS technologies
- 8+ years of software development experience
- 6+ years of machine learning, statistical modeling, data mining, and analytics techniques experience
- Experience with large distributed IT systems
- Experience using data and metrics to drive improvements
- Bachelor's degree or equivalent
- 3+ years leading complex technical projects

Preferred Qualifications

- Master's degree in statistics, data science, or an equivalent quantitative field
- Experience in online retail
- Experience designing large-scale systems and applications
- Previous experience with visual similarity algorithms

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Company Information

Company Name: ADCI - BLR 14 SEZ

Company Website: https://www.amazon.jobs/en/locations/bengaluru-india

Company Address: Bengaluru, Karnataka 560001 / 560103 / 560066, India

Amazon Development Centre India (commonly abbreviated as ADCI) refers to Amazon.com, Inc.’s network of engineering and technology development centers in India that support the company’s global e-commerce, cloud computing, device, advertising, and media businesses. ADCI is not a standalone public company but the collective name often used in internal and external communications to identify Amazon’s engineering and product-development operations located across multiple Indian cities, including Bengaluru (BLR). The designation “BLR 14 SEZ” is used internally and in job and location listings to identify a specific Bangalore campus or facility housed within a Special Economic Zone (SEZ), where Amazon operates offices that host software engineering, research, and operational teams. Company overview ADCI operates as part of Amazon.com, Inc., one of the world’s largest technology and retail companies. The ADCI centers in India are staffed by software engineers, data scientists, product managers, solutions architects, security specialists, UX designers, operations engineers, and other technical professionals. These centers focus on building, scaling, and operating distributed systems, services, and product features that are integrated into Amazon’s global product portfolio. The India development centers serve both regional needs (India-specific products and localized services) and global development efforts (core components of Amazon Web Services, retail platform features, Alexa, and other infrastructure). Core business activities - Software and product engineering: ADCI teams design, implement, test, and deploy backend services, frontend applications, and full-stack products for Amazon’s retail marketplace, seller and vendor systems, customer-facing applications, and internal business tools. - Cloud and infrastructure development: Engineers in ADCI contribute to Amazon Web Services (AWS) products and supporting infrastructure, working on distributed systems, container orchestration, data storage, networking, security, and platform automation. - Machine learning and data science: ADCI houses data science and machine learning groups that build recommender systems, fraud detection, forecasting and demand-planning models, natural language processing for Alexa and customer service, and analytics platforms used across Amazon. - Consumer device and services support: Development work includes software for Amazon devices (e.g., Kindle, Echo/Alexa) as well as services that integrate with these devices, including voice services, media delivery, and IoT integration. - Payments, advertising, and monetization systems: ADCI contributes to Amazon Pay, advertising technology, catalog and merchandising systems, pricing algorithms, and other monetization-related engineering efforts. - Logistics and operations technology: Teams build software for Amazon’s fulfillment network, warehouse management, routing and delivery systems, robotics integration, and tools for operational efficiency across the supply chain. - Security, privacy, and compliance engineering: Dedicated groups focus on identity and access management, application security, data protection, and compliance with regional regulations. Main products and services ADCI does not produce end-brand consumer products under the ADCI name; rather, its primary output is software, services, and engineering expertise that underpin Amazon’s global offerings. Typical deliverables and contributions from ADCI teams include: - Core services and microservices that power Amazon.com’s marketplace and seller systems (catalog, search, checkout, payments integrations, order management). - AWS platform components, tools, and client-facing services supporting cloud customers globally. - Machine learning models and data platforms used for personalized recommendations, advertising targeting, fraud detection, and predictive analytics. - Features and platform code for Alexa voice services, including speech processing, intent recognition, and integrations with third-party skills and devices. - Enterprise and operations software for logistics, fulfillment centers, inventory forecasting, and last-mile delivery systems. - Developer tools, automation frameworks, and internal platforms used by Amazon teams worldwide to build and operate services at scale. Organizational role and scale ADCI centers in India are strategic engineering hubs within Amazon’s global R&D footprint. They collaborate closely with product teams in other geographies and are often responsible for end-to-end development of specific features or services. The centers serve both India-specific business units (for localized product launches, marketplace features, and regional compliance) and global teams (contributing to AWS, Alexa, and international retail engineering). Staffing levels at India development centers are substantial, with thousands of technical employees across multiple campuses and office complexes in Bangalore and other Indian cities. Collaboration and talent activities ADCI participates in local and global hiring, internship, and university outreach programs, recruiting software engineers, interns, and research talent. The centers commonly host hackathons, technical talks, and collaborations with academic institutions. Amazon’s India engineering teams also engage in open-source contributions, developer tooling, and publishing technical content that reflects their engineering work. Legal and corporate context ADCI operates under Amazon’s corporate entities in India (for example, Amazon Development Centre India Pvt. Ltd and related Amazon entities), and the work performed there is integrated into Amazon.com, Inc.’s product and service lines. Public-facing references to ADCI typically appear on Amazon recruitment pages, regional office location pages, and job postings identifying Bengaluru (BLR) and specific campus codes (such as BLR14 SEZ) as work locations. Limitations ADCI is an operational/organizational label within Amazon rather than an independent corporate brand. Specific internal team responsibilities, proprietary architecture details, and exact campus addresses for individual SEZ facilities are published selectively by Amazon (for example, on careers pages and corporate location pages) and may vary over time as Amazon expands or reorganizes its office footprint.
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