Technical Program Manager II, WHS Data-Tech

ID: 6477

Type: Full-time

Category: Others

Company Name: Amazon.com Services LLC

Location: USA, TN, Nashville; USA, WA, Bellevue; USA, VA, Arlington - Nashville - United States

Salary: 120,800.00 - 163,400.00 USD annually

Job Description

At Amazon, the Leadership Principle "Strive to be Earth's Best Employer" challenges us to create "a safer, more productive, higher performing, more diverse, and more just work environment," and reinforces that nothing is more important than the safety and well-being of our teams. At Workplace Health and Safety (WHS) we strive to do just this. We work tirelessly to ensure we have the appropriate strategy, technology, and attitude to be successful. We also understand that people are at the center of safety and look to invest in talent that shares in our passion for making our employees and partners lives better.

The WHS Data-Tech team is hiring a Technical Program Manager (TPM) to join our cross-functional organization. WHS Data-Tech delivers technology solutions and data insights that help reduce workplace risks and injuries at Amazon. Our technology landscape includes web applications built using native AWS technologies, device-software hybrid solutions leveraging generative AI, computer vision, sensors and IoT technologies, as well as comprehensive data infrastructure and analytics solutions.

This TPM role will lead cross-organizational workstreams spanning both data and technology initiatives for the WHS Organization. As a Technical Program Manager at WHS Data-Tech, you will partner closely with product, data engineering, software development, and data science teams to drive strategy implementation and execution. The role requires collaboration across Business Intelligence, Data Engineering, and Software Development teams to deliver optimal solutions through efficient resource allocation and technology utilization. You will create compelling business cases for project prioritization and investment decisions, proactively assess risks, anticipate bottlenecks, navigate tradeoffs, and balance business needs against technical constraints.

Key job responsibilities
- Lead and manage cross-functional programs and projects from inception to completion across multiple engineering teams (data engineering, software development, and data science), ensuring delivery of high-quality, efficient, secure, testable, and maintainable solutions with minimal defects
- Own program status communication by consistently delivering clear and concise summaries to leadership and management teams, effectively answering detailed questions about program progress and outcomes
- Partner with technical teams to drive execution of strategic initiatives spanning data infrastructure, analytics solutions, AI/ML applications, and software products
- Proactively assess risks, anticipate bottlenecks, navigate tradeoffs, and balance business needs against technical constraints across both data and technology workstreams
- Transform raw thoughts and complex technical concepts into clear, consistent, and accurate technical documentation and direction
- Improve team processes, metrics, and operational efficiencies to unblock delivery, accelerate innovation, reduce costs, and enhance quality
- Develop compelling business cases for project prioritization and investment decisions, in pursuit of roadmap development
- Partner with data engineering, business intelligence, and software development managers to secure resources, scope engineering efforts, set project priorities and milestones, and drive delivery to meet program goals and deadlines
- Coordinate across technical domains including data pipelines, analytics platforms, generative AI solutions, computer vision applications, and web/mobile technologies

Basic Qualifications

- 3+ years of technical product or program management experience
- 3+ years of analytical, quantitative, communication, and presentations experience
- 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
- Experience building and evaluating system-level technical design
- Experience developing and executing/delivering product and technical roadmaps
- Bachelor's degree in Engineering, Computer Science, or a related technical field

Preferred Qualifications

- 3+ years of working directly within engineering teams experience
- 3+ years of driving end to end delivery, and communicating results to senior leadership experience
- 3+ years of driving process improvements experience

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, TN, Nashville - 120,800.00 - 163,400.00 USD annually
USA, VA, Arlington - 127,100.00 - 172,000.00 USD annually
USA, WA, Bellevue - 127,100.00 - 172,000.00 USD annually

Company Information

Company Name: Amazon.com Services LLC

Company Website: https://www.amazon.com

Company Address: 410 Terry Ave N, Seattle, WA 98109, United States

Amazon.com Services LLC is an operating company in the Amazon corporate family that supports and delivers a broad set of technology-enabled retail and marketplace services. As part of the larger Amazon organization, it participates in the operation and management of Amazon’s online retail marketplace, third‑party seller programs, fulfillment and logistics solutions, and related customer-facing services. The company’s activities are oriented around applying software, systems engineering and logistical infrastructure to enable large-scale e-commerce, digital distribution and platform services for consumers and businesses. Overview and scope Amazon.com Services LLC functions as one of the entities through which Amazon delivers commerce and seller-related services. In practice, that includes enabling Amazon’s marketplace for third‑party sellers, operating fulfillment programs (including Fulfillment by Amazon—FBA), and supporting the web and mobile retail experiences that customers use to discover, buy and receive products. The company leverages Amazon’s broader investments in distributed computing, data analytics, inventory systems and automated fulfillment to provide both consumer-facing retail and business-to-business seller services. Core business activities The core activities associated with Amazon.com Services LLC revolve around online retail operations and the technology and logistics that underpin them. Key activities include: operating the Amazon.com consumer marketplace and associated storefronts; managing programs that onboard, list and transact for third‑party sellers; providing fulfillment, warehousing and shipping services for inventory enrolled in Amazon’s logistics networks; powering payments and order processing systems; and supporting customer service operations related to retail transactions. These activities are tightly integrated with Amazon’s global logistics network, delivery services, and software platforms that enable inventory management, pricing, content management and search/recommendation systems. Main products and services While Amazon.com Services LLC is one of several operating companies in the Amazon group, the practical products and services associated with its operations include marketplace hosting for third‑party sellers (seller accounts, tools and dashboards), fulfillment and warehousing services (including FBA), order processing and returns management, customer service support for retail transactions, and technology platforms that expose APIs and seller tools for listing, pricing and inventory control. These services enable merchants to sell through Amazon’s digital storefronts and to use Amazon’s fulfillment infrastructure for storage, packing and shipping. Relationship to broader Amazon offerings The operational scope of Amazon.com Services LLC overlaps and integrates with other Amazon businesses and technology platforms. For example, Amazon Web Services (AWS) provides the cloud infrastructure and many platform services that power Amazon’s retail site and seller services, while Amazon’s consumer-facing subscription services such as Amazon Prime (which bundles fast shipping, streaming and other benefits) influence demand and fulfillment priorities. Additionally, Amazon’s devices (Kindle, Echo/Alexa, Fire TV) and digital content offerings (Prime Video, Amazon Music, Audible) form adjacent product lines that operate within the same corporate ecosystem, increasing cross‑channel customer engagement with the retail marketplace. Technology and innovation focus Amazon.com Services LLC operates in an environment driven by software, systems engineering and logistics innovation. Amazon’s public communications emphasize technology investments in automation, robotics, machine learning, search and recommendation algorithms, and large-scale distributed systems to improve selection, convenience and price. The company’s approach to improving customer experience and seller services is built on continuous iteration in software, data science and operational research, as well as deployment of warehouse automation and transportation optimization technologies. Customers and users End customers are the millions of consumers who shop on Amazon’s retail websites and use related mobile apps. Another primary customer segment is the millions of third‑party sellers and professional merchants who use Amazon’s marketplace and seller services to reach consumers globally. Businesses and developers that integrate with Amazon’s seller APIs, fulfillment services, and advertising platforms also rely on the services and systems that Amazon.com Services LLC helps deliver. Official mission and corporate context Amazon’s public materials state a mission and guiding principle focused on customer centricity—commonly expressed by the company as striving “to be Earth’s most customer‑centric company.” That mission underpins the retail and marketplace operations and is reflected in investments in selection, convenience and low prices. Amazon operates across multiple industries including e-commerce, cloud computing, digital streaming, consumer electronics and logistics; Amazon.com Services LLC is a part of that broader corporate structure and concentrates on the commerce and seller-facing components of the business. Regulatory and corporate form Amazon.com Services LLC is a limited liability company within the Amazon corporate structure; like other operating subsidiaries, it is used to carry out specific aspects of Amazon’s commercial activities. Public filings and corporate disclosures identify multiple Amazon subsidiaries that collectively operate global retail, subscription, cloud and device businesses. Amazon’s public investor relations and corporate governance materials describe Amazon as a technology company with e-commerce and cloud computing core competencies, and Amazon.com Services LLC functions within that legal and operational framework. Summary In summary, Amazon.com Services LLC is a technology-enabled operating company in the Amazon family that provides and supports the marketplace, seller services, fulfillment and related retail operations that allow consumers to buy products and third‑party sellers to reach customers through Amazon’s digital storefronts. Its work is characterized by large-scale software systems, fulfillment and logistics networks, and continual investment in automation and data-driven tools to improve customer and seller experiences. The company’s activities align with Amazon’s stated customer-centric mission and the broader corporate focus on leveraging technology to scale commerce and distribution globally.

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