Applied Scientist II, Amazon Business, Amazon Business - GTMO Science

ID: 6634

Type: Full-time

Category: Others

Company Name: Amazon EU SARL (Spain Branch)

Location: ESP, M, Madrid - Madrid - Spain

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Job Description

Come be a part of a rapidly expanding $35 billion-dollar global business. At Amazon Business, a fast-growing startup passionate about building solutions, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech & retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations thrive. At Amazon Business, we strive to be the most recognized and preferred strategic partner for smart business buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes and industries. Unlock your career potential.

The AB Go-To-Market Operations Science team (GTMO - Science) is revolutionizing sales productivity through AI-powered solutions. We develop transformative tools that help Account Executives (AEs) to prioritize accounts, recommend product features, and engage more effectively with customers. We partner closely with Product, tech, BI, sales, and marketing teams to launch and scale high-impact global AI products. We're seeking an Applied Scientist to join our team to improve the productivity and efficiency of AEs. You'll be part of expanding GenAI capabilities and scaling its impact across global markets.

A successful Applied Scientist at Amazon demonstrates bias for action and operates in a startup environment, with leadership skills, and proven ability to build and manage medium-scale modeling projects, identify data requirements, build methodology and tools that are statistically grounded. We need great leaders to think big and design new solutions to solve complex problems using machine learning (ML) and Generative AI techniques to improve our customers’ experience when using AB. You have hands-on experience making the right decisions about technology, models and methodology choices.

Key job responsibilities
As an Applied Scientist, you will primarily leverage machine learning techniques and generative AI to outreach customers based on their life cycle stage, behavioral patterns, and purchase history. You may also perform text mining and insight analysis of real-time customer conversations and make the model learn and recommend the solutions. Your work will directly impact the trust customers place in Amazon Business. You will partner with product management and technical leadership to identify opportunities to innovate customer journey experiences.
Additional responsibilities include:
- Ability to understand a business problem and the available data and identify what statistical or ML techniques can be applied to answer a business question
- Design and lead large projects and experiments from beginning to end, and drive solutions to complex or ambiguous problems
- Use broad expertise to recommend the right strategies, methodologies, and solve challenges using statistical modeling, machine learning, optimization, and/or other approaches for quantifiable impact on the business
- Build models that measure incremental value, predict growth, define and conduct experiments to optimize engagement of AB customers, and communicate insights and recommendations to product, sales, and finance partners.

A day in the life
In this role, you will be a technical expert with significant scope and impact. You will work with Technical Product Managers, Data Engineers, other Scientists, and Salesforce developers, to build new and enhance existing ML models to optimize customer experience. You will prototype and test new ideas, iterate quickly, and deploy models to production. Also, you will conduct in-depth data analysis and feature engineering to build robust ML models.

Basic Qualifications

- PhD, or a Master's degree and experience in CS, CE, ML or related field
- Experience in patents or publications at top-tier peer-reviewed conferences or journals
- Experience with programming in Python language
- Experience in solving business problems through machine learning, data mining, Reinforcement learning and statistical algorithms

Preferred Qualifications

- Technical fluency; comfort understanding and discussing architectural concepts and algorithms, schedule tradeoffs and new opportunities with technical team members.
- Excellent critical thinking skills, combined with the ability to present your beliefs clearly and compellingly in both verbal and written form.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Company Information

Company Name: Amazon EU SARL (Spain Branch)

Company Website: https://www.amazon.es

Company Address: Calle Ramírez de Prado, 528045 Madrid, Spain

Amazon EU S.à r.l. (Spain Branch) — descriptive overview Amazon EU S.à r.l., Spain Branch (commonly styled as Amazon EU S.à r.l., Sucursal en España) is the Spanish branch of Amazon EU S.à r.l., the Luxembourg-registered European subsidiary of Amazon.com, Inc. The branch is the locally registered legal entity through which Amazon operates retail, marketplace and related services in Spain. As a branch of the European holding company, the Spain Branch carries out day-to-day commercial, fulfillment and customer-facing operations on behalf of the wider Amazon group in the Spanish market, and supports Spanish sellers, buyers and business partners who interact with Amazon’s consumer platforms and services. Company overview and role The Spain Branch functions as Amazon’s operational presence in Spain for a broad set of activities related to the Amazon retail ecosystem. This includes operating and maintaining the consumer-facing website and mobile storefront for Spain (amazon.es), facilitating and administering the Amazon Marketplace for third-party sellers in Spain, providing logistics and fulfillment services (including Fulfillment by Amazon) for merchants and consumers, and managing local customer service, returns processing and consumer protection compliance. The branch also supports local implementations of subscription programs (notably Amazon Prime benefits for Spanish customers), digital content distribution tailored to Spanish consumers (for example Prime Video and Amazon Music offerings available through amazon.es), and localized promotional and marketing activities. Core business activities and services - Retail and marketplace: Amazon EU S.à r.l. (Spain Branch) enables direct retail sales to Spanish consumers through amazon.es and operates the Amazon Marketplace where independent third‑party sellers list products for sale to buyers in Spain and other territories served by the Spanish storefront. The branch handles order management, payments processing for sales on the Spanish marketplace, invoicing required under Spanish and EU law, and coordination with payment providers. - Fulfillment, logistics and delivery: The branch coordinates logistics services for shipments in Spain, including warehousing, inventory management and fulfillment services offered to sellers via Fulfillment by Amazon (FBA). Amazon’s local logistics network in Spain includes fulfillment centers, sortation and delivery operations that integrate with third-party carriers and Amazon’s own last-mile delivery partners to provide parcel delivery options and estimated delivery times through amazon.es. - Subscription and digital services: Through the Spanish storefront and local accounts, the branch administers subscription services such as Amazon Prime (which bundles benefits like fast delivery, Prime Video access and Prime Music), and provides localized access to digital content, apps and services purchased or subscribed to via amazon.es. The branch also supports the sale and distribution of Amazon devices (Kindle e-readers, Fire tablets, Echo smart speakers) to Spanish consumers via the Spanish storefront. - Advertising and seller services: Amazon Advertising and seller support services are available to businesses that advertise and sell on amazon.es; the branch facilitates access to advertising inventory on the Spanish storefront, tools for sellers (account management, selling plans, performance dashboards), and services for businesses such as Amazon Business (B2B) offerings active in Spain. Relationship to the broader Amazon group Amazon EU S.à r.l. is one of several legal entities within the Amazon corporate family that manage distinct regional, retail, cloud and services activities in Europe. The Spain Branch specifically represents the Luxembourg company’s local registration in Spain and conducts operations in the Spanish jurisdiction. Some Amazon services that operate in Spain — for example, Amazon Web Services (AWS) — are offered through separate legal entities within the Amazon group; the Spain Branch’s principal remit is retail, marketplace and related consumer services on the Spanish storefront. Compliance, consumer support and local engagement As a branch operating in Spain, the entity is subject to Spanish and EU consumer protection rules, tax and VAT regimes, data protection requirements under the EU’s General Data Protection Regulation (GDPR), and local labor and commercial law. The branch maintains local customer service channels, returns handling and compliance processes to meet statutory obligations in Spain and to support sellers and consumers using amazon.es. Amazon has invested in localized operations across Spain including logistics infrastructure, partnerships with local carriers and recruitment of local staff for customer support, operations and technical roles. Mission and public positioning While the original corporate mission “to be Earth’s most customer‑centric company” is publicly stated by Amazon at the group level, the Spain Branch’s public-facing activities reflect that mission through efforts to enhance consumer convenience (fast delivery and broad product selection), provide services to Spanish businesses to sell in an online marketplace, and offer localized digital content and subscription services tailored to Spanish customer preferences. The Spain Branch enables Spanish consumers and businesses to interact with Amazon’s global commerce platform while complying with Spanish regulatory requirements. Public presence and primary customer touchpoints For consumers and sellers in Spain, the principal public touchpoints for the branch’s services are the consumer retail website amazon.es, seller portals and support pages for third‑party merchants, customer service contact options listed on the Spanish site, and business‑facing service pages describing fulfillment, advertising and seller tools. The Spain Branch supports the local operation of these services as part of Amazon’s European retail infrastructure, enabling both Spanish consumers and businesses to participate in Amazon’s marketplace and to access related digital and logistical services.

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