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AR Analyst with German (B2B), Finance Analyst

ID: 7193

Type: Full-time

Category: Others

Company Name: Amazon /Slovakia/ s.r.o. - C18

Location: SVK, Bratislava - Bratislava - Slovakia

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Job Description

Our Financial Operations team is now looking for a proactive, customer-focused and detail-oriented Finance Analyst whose primary responsibility will be to manage and resolve receivables and payment-related queries received from our business customers. This role combines credit collection operations with cash application responsibilities, requiring strong collaboration across multiple teams and departments.
The successful candidate will be responsible for cash collection operations in cooperation with our local sales and finance management, while also managing cash application activities including reconciliation, and resolution of unapplied cash receipts.

Your key responsibilities:
• Manage customer liabilities to Amazon - credit collection operations and monitor AR aging reports and collections targets
• Respond to customer invoicing inquiries, research unpaid or disputed amounts and work directly with customers to resolve their issues and correct invoicing errors
• Continually look at ways to improve customer experience and customer satisfaction
• Maintain, prepare, and distribute reports to supervisors and stakeholders
• Achieve monthly productivity and accuracy targets
• Collaborate with internal and external teams to drive process improvements and resolve escalations and discrepancies
• Diagnose, improve and fix issues with current collections and cash application processes
• Reconcile Amazon’s open receivables with customers to ensure quick and timely AR collection
• Earn the trust of external and internal stakeholders/customers, build long-lasting relationships that reinforce Amazon’s customer centricity

Base pay for this position starts from 1,350+ Eur gross per month and salary depends on the skills and requirements. Company benefits apply subject to further terms, including annual membership in medical clinic, life insurance, retirement pension, meal voucher card.

Basic Qualifications

- Previous Accounts Receivable, Accounts Payable, Customer Care or other customer-facing work experience
- Fluent in German and English with excellent written and verbal communication skills
- Ability to sort issues and financial data interchange through phone, email
- Strong analytical skills and advanced proficiency in Microsoft Office
- Ability to work effectively with cross-functional teams and manage customer relationships
- Strong attention to detail with commitment to accuracy and ability to meet tight deadlines
- Able to present in front of different audiences

Preferred Qualifications

- Finance or Accounting degree or equivalent professional qualification
- Previous experience participating in continuous improvement projects (Kaizen/JDI) with measurable results
- Experience working with remote or hybrid teams across multiple time zones
- Knowledge of SQL or other financial reporting tools
- Familiarity with AI technologies and automation tools to optimize reconciliation processes

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Company Information

Company Name: Amazon /Slovakia/ s.r.o. - C18

Company Website: https://www.amazon.jobs/en/locations/bratislava

Company Address: Mlynské nivy 10821 09 Bratislava, Slovakia

Amazon Slovakia s.r.o. is the Slovak-registered limited liability company (s.r.o.) affiliated with the global Amazon group and established to support Amazon’s commercial, operational and technology activities in the region. As a national legal entity within the Amazon corporate family, the company serves as a legal, administrative and operational vehicle through which Amazon conducts business activities in Slovakia and contributes staff, engineering and operational capabilities to the group’s broader Europe, Middle East and Africa (EMEA) operations. The company’s legal form (s.r.o.) corresponds to a private limited liability company under Slovak law. Company overview and role within the Amazon group Amazon Slovakia s.r.o. functions as a localized corporate entity connected to the worldwide Amazon organization. While Amazon’s global brand encompasses retail e-commerce, cloud computing (Amazon Web Services), digital products and logistic services, the Slovak entity’s role is to host and employ local teams, facilitate recruitment and hiring in Slovakia, provide local operational support, and participate in technology and customer-facing projects assigned by the broader Amazon organization. Public-facing Amazon pages that list Bratislava and Slovakia among Amazon job locations demonstrate the company’s presence in the country and its engagement in local hiring for technology, operations and support roles. Core business activities As a national arm of Amazon, the company’s core activities align with the group’s technology and operations needs. Typical activities undertaken by Amazon legal entities in markets such as Slovakia include: - Employing and managing local workforce for software development, cloud and IT engineering, data science, machine learning and other technical functions that feed into Amazon’s global product and service portfolio. - Hosting corporate and administrative functions related to local human resources, payroll, and compliance for employees working for Amazon in Slovakia. - Supporting customer service, seller support, and operations teams that contribute to Amazon’s retail and marketplace activities across EMEA. - Providing operational support for logistics, fulfillment, and supply-chain related programs where relevant, including roles that coordinate with Amazon Logistics and delivery partners. - Participating in research, prototyping and engineering projects tied to Amazon Web Services (AWS), Alexa, advertising technology, and other Amazon technology stacks when internal assignments require local engineering capacity. Main products and services Amazon Slovakia s.r.o. itself does not market standalone consumer products under a distinct Slovak brand; rather, it contributes personnel, engineering effort and operations that enable Amazon’s global products and services. The practical outputs and services associated with the company therefore map to the parent organization’s offerings, for which local teams provide development, operation or support. These include: - Technology and engineering services: software development, testing, DevOps, site reliability engineering, data engineering and applied machine learning contributions to Amazon’s product lines (e.g., retail systems, AWS services, voice and AI features). - Customer and seller support services: multilingual customer service and seller support channels, issue resolution workflows and operational support for marketplace activities serving EMEA customers and partners. - Corporate administrative services: HR administration, recruitment, payroll administration, legal and compliance support for Amazon’s Slovak workforce and local statutory reporting obligations. - Local participation in AWS and cloud operations: collaboration on cloud infrastructure, consultancy, and support roles that help AWS maintain its services and customer relationships in the region. Industry context and positioning Amazon Slovakia s.r.o. sits at the intersection of technology, e-commerce and cloud services, consistent with Amazon’s global business model. Within Slovakia, the entity supports regional talent development by recruiting software engineers, IT specialists and operations personnel, and it serves as part of Amazon’s distributed engineering and service delivery footprint across Europe. While the company is a national legal entity, its functions are tightly integrated with Amazon’s multinational operations, meaning that much of its activity supports products and services delivered by Amazon outside Slovakia as well as within the country. Scale and workforce focus Information publicly available through Amazon’s official recruitment and corporate pages indicates that Amazon employs teams in Bratislava and lists Slovakia among locations for technical and corporate roles. The Slovak entity therefore participates in Amazon’s talent pipeline—supporting roles from entry-level operations and customer support to senior engineering and research positions. The company’s workforce composition and exact headcount fluctuate based on hiring needs and project allocations determined by the broader Amazon organization. Governance and legal form As an s.r.o. (spoločnosť s ručením obmedzeným), Amazon Slovakia s.r.o. operates under Slovak corporate law as a private limited liability company. The company is subject to Slovak regulatory, tax and employment rules and performs statutory reporting and compliance activities applicable to local companies. Its corporate structure and responsibilities reflect standard practice for multinational companies establishing local subsidiaries or branches to manage jurisdictional operations. Public presence and recruiting Amazon’s official recruiting channels and corporate communications identify Bratislava and Slovakia as locations where Amazon recruits technical, operations and support staff. Through Amazon’s global job portal and local job listings, the company advertises vacancies spanning software development, data science, cloud support, operations management and customer service—indicating the types of roles and capabilities Amazon Slovakia s.r.o. helps staff and support. These recruitment channels are also the primary public interface for prospective employees seeking roles with Amazon in Slovakia. Limitations and scope of the Slovak entity Amazon Slovakia s.r.o. should be understood primarily as an operational and administrative vehicle within the wider Amazon ecosystem rather than as an independent consumer-facing product company. Its outputs largely manifest through contributions to Amazon’s broader product and service portfolio—including e-commerce platform features, AWS infrastructure and services, and customer support for Amazon’s international operations—rather than through separate, Slovakia-specific consumer product lines.
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