Business Manager, UKGI Public Sector

What if your job was to make an entire organisation smarter?

That's essentially what you'll do as a Business Manager in our Public Sector team at AWS. You'll sit at the strategic centre of an organisation that helps governments, international bodies, and public institutions across the UK, Germany, and beyond harness the power of cloud and AI to deliver better outcomes for citizens — and your job is to make sure we're operating at our absolute best while doing it.

Here's what makes this role genuinely different:

You will shape how we work, not just what we do. This isn't a back-office coordination role. You'll be the person who spots where AI agents and automation can replace manual processes, works with technical teams to build them, and rolls them out across the business. You'll literally redesign how a high-performing team operates.

You will have a seat at the table from day one. You'll work directly with senior leaders on strategic planning, run our business reviews, and be in the room for executive customer meetings. Your thinking will directly influence the direction of the organisation.

You will solve real, meaty problems. How do you scale impact when resources are finite? How do you keep a complex, matrixed organisation aligned and moving fast? How do you turn data into decisions and meetings into outcomes? These are the puzzles you'll own.

You will connect the dots that nobody else sees. From AWS global leadership to local government customers, from finance teams to Solutions Architects — you'll be the person who makes the connections, spots the opportunities, and keeps everything moving.

You will build things that didn't exist before. Whether it's an AI-powered workflow that saves hundreds of hours, a new engagement framework for executive visits, or a smarter way to track strategic commitments — you won't just manage processes, you'll invent better ones.

We're looking for someone who gets genuinely excited about technology, thinks commercially, asks "why do we do it this way?" on a daily basis, and has the drive to go and fix the answer. If you're the kind of person who reads about the latest AI tools on a Saturday morning and immediately thinks about how to apply them at work — you'll fit right in.

Key job responsibilities
What You'll Do

Make the strategy real. You'll lead planning sessions with senior leaders, drive the operating plan process end-to-end with field sales operations and finance, and run quarterly business reviews that drive sharper decisions and better outcomes — not just tick boxes.

Bring AI into everything. This is what sets the role apart. You'll find every manual, inefficient process across the organisation and figure out how AI agents and automation can do it better. You'll work with technical architects to prototype and deploy solutions, build the business case for technology investments, and champion adoption across the organisation.

Be the connective tissue. You'll keep a complex, matrixed organisation aligned — managing relationships across global leadership teams, business operations, and specialist functions including finance, public policy, marketing, and HR. When something falls between the cracks, you'll catch it.

Keep the engine running. You'll own the business rhythm — managing the cadence of meetings, using technology to track commitments, supporting budget planning, and making sure every action has an owner and a deadline. Nothing gets lost on your watch.

Help business units work smarter. You'll bring clarity to deadlines and priorities, and roll out AI tools and scalable practices that raise the bar across the entire organisation.

A day in the life

A Day in the Life

Your morning might start by reviewing the output of an AI agent you deployed last week — one that now automatically tracks and chases actions from leadership meetings that used to take hours of manual follow-up. You'll check what it caught overnight, tweak the workflow, and think about where to apply the same approach next.

By mid-morning, you're in a strategy session with senior leaders, pressure-testing the operating plan and making sure the numbers, the narrative, and the ambition all line up. You're the person who connects what finance is saying with what the business units need — and you're not afraid to challenge both.

After lunch, you might be on a call with a technical architect, scoping out a new automation that could transform how the team prepares for quarterly business reviews. Then you're switching gears to align with counterparts across global leadership teams on an upcoming executive visit — making sure every detail is nailed down.

No two days look the same. Some days you'll be deep in data and planning. Others you'll be drafting a compelling business case for a technology investment, or troubleshooting a process that isn't working. Occasionally, you'll find yourself pulled into something completely unexpected — a fast-turnaround request from senior leadership, or an opportunity to pilot a brand-new AI tool before anyone else in the organisation.

The thread that ties it all together? You're always asking: how can we do this better?

About the team
We're the strategic engine of AWS's Public Sector organisation covering the UK, Germany, and International Organisations. Our mission is simple: make sure this organisation operates at its strategic best so that our customers — governments, international bodies, healthcare systems, and educational institutions — can harness cloud and AI to deliver better outcomes for the people they serve.

Day to day, you'll work closely with a small, collaborative team of strategists, analysts, and engagement specialists who sit at the crossroads of the entire organisation. You'll interact regularly with senior business leaders, finance, marketing, HR, public relations, and technical teams — acting as the bridge that keeps everyone aligned and moving in the same direction. Beyond the immediate team, you'll partner with technical architects to build AI-powered solutions that solve a very real problem: how do you scale the impact of a high-performing organisation when resources are finite?

Our customers are tackling some of the most important challenges in society — modernising public services, strengthening national security, improving healthcare delivery. What you build — the smarter processes, the automated workflows, the sharper strategic plans — directly enables our teams to support those customers faster and more effectively.

We're transparent about what we are: a team that moves fast, embraces change, and expects everyone to bring ideas to the table.

Basic Qualifications

- Bachelor's degree or equivalent
- Experience in Go-To-Market, Business Development, Sales, or Consulting
- Experience building strategic relationships with stakeholders, including communicating and collaborating across teams and functions
- Experience producing executive-level written materials and presenting to executive audiences
- Experience leveraging technology to drive process improvements

Preferred Qualifications

- Experience using data and metrics to determine and drive improvements
- Experience working with engineering and technical teams to build automated solutions
- Experience managing complex projects and/or programs within a matrix environment
- Hands-on experience with AI tools, automation platforms, or agentic workflow design
- Strong commercial acumen with the ability to build business cases, analyse data, and translate insights into actionable strategies
- Experience in the public sector, government procurement, or regulated industries

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