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Transportation Planning Manager

ID: 7267

Type: Full-time

Category: Others

Company Name: Q-Express Documents Transport - G25

Location: ARE, Dubai - Dubai - United Arab Emirates

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Job Description

Amazon Middle East, Africa & Türkiye (MEATR) Supply Chain team seeks a Transportation Program Manager. This role is part of the centralized Supply Chain Planning function and focuses on program management for planning and executing transportation operations with high business impact.

Key job responsibilities
As a Transportation Planning Manager, you will:
- Own end-to-end short-term planning, forecasting, flow control, and capacity management of Amazon Transportation supply chain operations
- Execute Business As Usual (BAU) and Peak operations
- Define, design, launch, and manage strategic programs to improve planning and forecasting
- Gather requirements and conceptualize network solutions and supply chain models
- Make optimal trade-offs between schedule, resources, scope, and cost
- Apply technical and business knowledge to address risks, challenges, and obstacles
- Work with stakeholders across functions to remove blockers and launch new programs
- Manage technical integration with Amazon systems across retail, merchant, fulfillment operations, transportation operations, and finance technologies
- Set up end-to-end operational, accounting, financial, and performance measurement processes
- Launch and expand programs while maintaining customer satisfaction, performance, and quality metrics
- Travel to South Africa as per business needs

The ideal candidate will own all aspects of how network projects impact customer, shipper, and operator experience. This position offers broad exposure to various business, financial, and technical teams within Amazon and requires someone who excels at dealing with ambiguity.

Basic Qualifications

- 3+ years of program or project management experience
- 3+ years of working cross functionally with tech and non-tech teams experience
- 3+ years of defining and implementing process improvement initiatives using data and metrics experience
- Bachelor's degree
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
- Experience defining program requirements and using data and metrics to determine improvements

Preferred Qualifications

- 3+ years of driving end to end delivery, and communicating results to senior leadership experience
- 3+ years of driving process improvements experience
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules
- Proficiency in Python for data analysis and automation
- Experience with machine learning, AI applications, and advanced business analytics

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Company Information

Company Name: Q-Express Documents Transport - G25

Company Website: https://qxpress.asia

Company Address: London, Greater London, United Kingdom

Qxpress (commonly stylized as Qxpress) is a technology-enabled logistics and e-commerce fulfillment company that provides cross-border shipping, last-mile delivery, warehousing, and digital shipping-platform services to online merchants, marketplaces and consumers. The company operates a commerce logistics platform designed to simplify international and domestic parcel movement for e-commerce sellers and to integrate logistics capabilities directly into online storefronts and marketplaces. Qxpress combines parcel transportation services with software-driven tracking, order management, API integrations and fulfillment operations to support merchants who require reliable, affordable and scalable logistics for cross-border retail shipments. Core business activities - Cross-border e-commerce logistics: Qxpress focuses on transporting parcels across international borders for merchants selling on global marketplaces. The company offers parcel routing, customs clearance support, and partner networks that enable delivery across multiple countries and regions. Its service set is tailored to the needs of online sellers shipping small parcels and consumer goods internationally. - Last-mile and domestic delivery: In addition to international movement, Qxpress provides last-mile delivery solutions in selected domestic markets through local carrier partnerships and its delivery network. This includes parcel pick-up, sorting, and final-mile handover to end customers, with tracking updates at key transit points. - Fulfillment and warehousing: Qxpress operates or partners with fulfillment centers and warehouses to provide inventory storage, order picking, packing, and dispatch services. These fulfillment services are offered to sellers who want to outsource warehousing and order processing close to their customer bases, enabling faster delivery times and reduced shipping costs. - Technology platform and integrations: A central element of Qxpress’s offering is its software platform that enables sellers and marketplaces to manage orders, create shipping labels, calculate rates, track shipments and access reporting. The company provides API integrations and plugins for common e-commerce platforms and marketplaces to automate shipping workflows, synchronize order status and streamline returns processing. - Parcel tracking and customer experience tools: Qxpress provides parcel tracking and notification services to merchants and consumers. Track-and-trace capabilities are made available through web portals, mobile apps or integrated API endpoints, enabling visibility from collection through to final delivery. Some offerings also include customer notifications and delivery attempt reporting to improve the buyer experience. Main products and services - Shipping and courier services: Standardized express and economy shipping products for international and domestic shipments, including solutions optimized for small-package e-commerce shipments. - Fulfillment-as-a-Service: Warehousing, inventory management and pick/pack/ship operations provided as a managed service for merchants that wish to scale without investing in their own logistics infrastructure. - Logistics API and platform: Developer-friendly APIs and software tools that allow merchants, marketplaces and third-party logistics partners to automate label generation, rate shopping, shipment tracking, returns management and order synchronization. - Marketplace and seller integrations: Pre-built integrations and plugins for popular e-commerce platforms and marketplaces enable easy connection of seller stores to Qxpress’s logistics and fulfillment services. - Value-added services: Customs brokerage assistance, insurance options, return logistics handling (reverse logistics), and shipment consolidation services designed to reduce cross-border costs and complexity. Target customers and markets Qxpress primarily serves e-commerce retailers, small and medium-sized enterprises (SMEs), cross-border sellers, marketplaces and direct-to-consumer (DTC) brands that require reliable parcel movement across borders. The company’s platform appeals to sellers seeking to reduce logistics overhead, automate order fulfillment workflows, and improve delivery visibility for customers. Qxpress commonly operates in markets with active e-commerce exports and imports and builds partnerships with local carriers and fulfillment providers to extend its footprint. Technology and differentiation Qxpress positions itself as a technology-driven logistics provider: it combines physical logistics services with software capabilities that automate shipping processes, surface real-time tracking information and enable integrations with merchant systems. This combination is intended to reduce manual work for sellers, provide more predictable cross-border shipping times, and offer a single point of management for multi-carrier logistics. The platform approach also supports scalability for sellers as order volumes increase. Partnerships and ecosystem To deliver international logistics at scale, Qxpress typically relies on a network of regional postal services, express couriers, local delivery partners and customs brokers. Strategic partnerships with marketplaces, e-commerce platform providers and regional carriers are part of the company’s approach to gaining coverage and offering reliable delivery across destination countries. These alliances enable Qxpress to offer end-to-end services without maintaining an identical operational footprint in every market. Operational and customer-facing capabilities Qxpress’s customer-facing capabilities include online portals for shipment management, mobile-friendly tracking pages, and customer support channels for merchants and end recipients. For merchants, the company provides tools to rate-shop, batch-import orders, print labels, manage returns and access shipment analytics. For recipients, the focus is on clear tracking updates and predictable delivery experience. Regulatory and customs handling Because cross-border shipments require customs documentation and compliance with import/export regulations, Qxpress offers support services to help merchants prepare required documentation and manage customs clearance processes. These services are a core part of enabling frictionless international delivery for smaller parcels. Summary Overall, Qxpress is positioned as an e-commerce logistics technology provider that blends physical transportation, fulfillment services and software integrations to help online merchants manage cross-border shipping and last-mile delivery. The company’s product set—shipping and courier options, fulfillment services, an API-driven platform, and tracking features—is targeted at sellers looking to scale internationally with a simplified logistics experience. Qxpress emphasizes technology-enabled automation, partner networks for geographic coverage, and merchant-focused tools to streamline order-to-delivery workflows.
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