Sr Vendor Manager - Strategic Projects & Vendor Experience, WWGS (Worldwide Grocery Stores)

ID: 7323

Type: Full-time

Category: Others

Company Name: Amazon.com Services LLC

Location: USA, TX, Austin; USA, WA, Seattle; USA, VA, Arlington - Seattle - United States

Salary: 121,200.00 - 163,900.00 USD annually

Job Description

As Sr Vendor Manager - Strategic Projects & Vendor Experience, you will drive profitability improvements across Amazon Grocery through strategic vendor programs, and business process & tool convergence, enabled by AI-powered automation.

This role oversees programs that have direct, tangible, and material impacts on the entire Amazon Grocery P&L. This position will work closely with the Finance, Vendor Management, and retail operations teams and will represent the Vendor Experience team in meetings with Senior Leadership across the One Grocery and Core Consumables organization. This position will be the single-threaded leader responsible for delivering key insights on Vendor Financials and Net Profitability as well as for creating the process and resource infrastructure that supports continuous improvements in grocery Vendor Funding. This position will also own partnering with Tech and Non-Tech teams across the organization to continuously drive improvements in business integrations and reporting for the Amazon Grocery organization. They will use their deep understanding of data paired with their nuanced knowledge of Vendor Financials to partner with stakeholders across numerous teams to deliver solutions that scale with the business and have cross-organization impacts.

Successful candidates will have deep experience in Program Management, P&L Management, and in building solutions based on in-depth analysis of complex data. Candidate experience should cover project management, business requirement documentation, process design, business management, and user acceptance testing responsibilities. Demonstrated experience in leading stakeholders across different teams to deliver solutions to unusually complex challenges is expected as this is an ongoing requirement for this position.

Key job responsibilities
• Own and Manage: You’ll own and manage lifecycle activities from beginning to end (planning, requirements gathering, technology team partnerships, UAT planning and performance, project closing, and stakeholder engagement) for multiple projects simultaneously.
• Automate: You’ll work on automation projects and lead the coordination of designing processes and tools to make continual improvements in Net Profitability for the Amazon Grocery organization
• Improve Processes: You will build new processes and improve existing processes utilized by the Amazon Grocery organization to track, collect, and secure vendor funding.
• Consult: You’ll operate as a valued consultant to partner with many different stakeholder teams across the entire Amazon organization.
• Make Decisions: You’ll be an empowered, impactful decision maker who drives the direction of projects to completion.
• Collaborate: You’ll collaborate with Amazonians of diverse backgrounds and on various business teams.

A day in the life
As a Senior Vendor Manager for Strategic Projects & Vendor Experience, you'll be at the intersection of finance, technology, and vendor relationships—solving some of Amazon Grocery's most complex profitability challenges. Your day involves analyzing vendor funding data to maximize profitability and identify automation opportunities, partnering with technical teams to build scalable solutions, identifying opportunities and pathways to converging business processes and tools, and presenting strategic insights to senior leadership across One Grocery and Core Consumables. You'll leverage AI and machine learning tools to transform manual processes into automated workflows, directly impacting the entire Amazon Grocery P&L. This isn't just process improvement—it's process transformation at scale, where your solutions will touch every category team and vendor relationship across the organization.

About the team
The Vendor Experience team works with every part of the grocery organization in order to provide vendor negotiations, vendor engagement, and vendor funding programs that deliver the best customer experience while also continuously improving retail controllable profitability. This team provides the process, tooling, and strategic infrastructure that supports category teams across the entire grocery organization in building and maintaining strong vendor relationships and driving continuous improvement in profitability.

Basic Qualifications

- 5+ years of with Excel experience
- Bachelor's degree, or 5+ years of professional or military experience
- Strong analytical and problem-solving skills with ability to work across multiple teams
- Demonstrated experience designing and implementing process automation solutions using AI/ML tools and technologies to drive operational efficiency and eliminate manual workflows
- Experience with data analysis tools (Excel at advanced level). Knowledge of Microsoft Access or SQL
- Excellent written and verbal communication skills
- Proven ability to manage complex, cross-functional projects with significant business impact
- Demonstrated ability to influence without authority across multiple teams

Preferred Qualifications

- Background in retail, grocery, or e-commerce operations
- Experience partnering with technical teams on tool development
- Knowledge of Agile development methodologies and project management tools (Asana, JIRA)
- Experience with selection strategy, space planning, trade planning, and/or vendor management processes

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, TX, Austin - 121,200.00 - 163,900.00 USD annually
USA, VA, Arlington - 121,200.00 - 163,900.00 USD annually
USA, WA, Seattle - 121,200.00 - 163,900.00 USD annually

Company Information

Company Name: Amazon.com Services LLC

Company Website: https://www.amazon.com

Company Address: 410 Terry Ave N, Seattle, WA 98109, United States

Amazon.com Services LLC is an operating company in the Amazon corporate family that supports and delivers a broad set of technology-enabled retail and marketplace services. As part of the larger Amazon organization, it participates in the operation and management of Amazon’s online retail marketplace, third‑party seller programs, fulfillment and logistics solutions, and related customer-facing services. The company’s activities are oriented around applying software, systems engineering and logistical infrastructure to enable large-scale e-commerce, digital distribution and platform services for consumers and businesses. Overview and scope Amazon.com Services LLC functions as one of the entities through which Amazon delivers commerce and seller-related services. In practice, that includes enabling Amazon’s marketplace for third‑party sellers, operating fulfillment programs (including Fulfillment by Amazon—FBA), and supporting the web and mobile retail experiences that customers use to discover, buy and receive products. The company leverages Amazon’s broader investments in distributed computing, data analytics, inventory systems and automated fulfillment to provide both consumer-facing retail and business-to-business seller services. Core business activities The core activities associated with Amazon.com Services LLC revolve around online retail operations and the technology and logistics that underpin them. Key activities include: operating the Amazon.com consumer marketplace and associated storefronts; managing programs that onboard, list and transact for third‑party sellers; providing fulfillment, warehousing and shipping services for inventory enrolled in Amazon’s logistics networks; powering payments and order processing systems; and supporting customer service operations related to retail transactions. These activities are tightly integrated with Amazon’s global logistics network, delivery services, and software platforms that enable inventory management, pricing, content management and search/recommendation systems. Main products and services While Amazon.com Services LLC is one of several operating companies in the Amazon group, the practical products and services associated with its operations include marketplace hosting for third‑party sellers (seller accounts, tools and dashboards), fulfillment and warehousing services (including FBA), order processing and returns management, customer service support for retail transactions, and technology platforms that expose APIs and seller tools for listing, pricing and inventory control. These services enable merchants to sell through Amazon’s digital storefronts and to use Amazon’s fulfillment infrastructure for storage, packing and shipping. Relationship to broader Amazon offerings The operational scope of Amazon.com Services LLC overlaps and integrates with other Amazon businesses and technology platforms. For example, Amazon Web Services (AWS) provides the cloud infrastructure and many platform services that power Amazon’s retail site and seller services, while Amazon’s consumer-facing subscription services such as Amazon Prime (which bundles fast shipping, streaming and other benefits) influence demand and fulfillment priorities. Additionally, Amazon’s devices (Kindle, Echo/Alexa, Fire TV) and digital content offerings (Prime Video, Amazon Music, Audible) form adjacent product lines that operate within the same corporate ecosystem, increasing cross‑channel customer engagement with the retail marketplace. Technology and innovation focus Amazon.com Services LLC operates in an environment driven by software, systems engineering and logistics innovation. Amazon’s public communications emphasize technology investments in automation, robotics, machine learning, search and recommendation algorithms, and large-scale distributed systems to improve selection, convenience and price. The company’s approach to improving customer experience and seller services is built on continuous iteration in software, data science and operational research, as well as deployment of warehouse automation and transportation optimization technologies. Customers and users End customers are the millions of consumers who shop on Amazon’s retail websites and use related mobile apps. Another primary customer segment is the millions of third‑party sellers and professional merchants who use Amazon’s marketplace and seller services to reach consumers globally. Businesses and developers that integrate with Amazon’s seller APIs, fulfillment services, and advertising platforms also rely on the services and systems that Amazon.com Services LLC helps deliver. Official mission and corporate context Amazon’s public materials state a mission and guiding principle focused on customer centricity—commonly expressed by the company as striving “to be Earth’s most customer‑centric company.” That mission underpins the retail and marketplace operations and is reflected in investments in selection, convenience and low prices. Amazon operates across multiple industries including e-commerce, cloud computing, digital streaming, consumer electronics and logistics; Amazon.com Services LLC is a part of that broader corporate structure and concentrates on the commerce and seller-facing components of the business. Regulatory and corporate form Amazon.com Services LLC is a limited liability company within the Amazon corporate structure; like other operating subsidiaries, it is used to carry out specific aspects of Amazon’s commercial activities. Public filings and corporate disclosures identify multiple Amazon subsidiaries that collectively operate global retail, subscription, cloud and device businesses. Amazon’s public investor relations and corporate governance materials describe Amazon as a technology company with e-commerce and cloud computing core competencies, and Amazon.com Services LLC functions within that legal and operational framework. Summary In summary, Amazon.com Services LLC is a technology-enabled operating company in the Amazon family that provides and supports the marketplace, seller services, fulfillment and related retail operations that allow consumers to buy products and third‑party sellers to reach customers through Amazon’s digital storefronts. Its work is characterized by large-scale software systems, fulfillment and logistics networks, and continual investment in automation and data-driven tools to improve customer and seller experiences. The company’s activities align with Amazon’s stated customer-centric mission and the broader corporate focus on leveraging technology to scale commerce and distribution globally.

Visit company vacancy