Tax Manager, Tax EMEA Consumer

Amazon Deutschland Services GmbH is a German-registered subsidiary of the Amazon group that provides and manages a broad range of commercial, operational and customer-facing services for Amazon’s activities in Germany. As an entity formed under German company law (a Gesellschaft mit beschränkter Haftung), the company functions as an operational and administrative arm that supports the localized delivery of Amazon’s global e-commerce platform, its marketplace services for third-party sellers, customer support, logistics coordination and a range of value-added business services adapted to the German market. Company overview Amazon Deutschland Services GmbH is organized to support Amazon’s retail and marketplace operations within Germany by administering localized services, facilitating seller onboarding and support, managing contractual relationships with customers and partners, and coordinating operational activities required to sustain Amazon’s consumer-facing business in the country. The company acts as one of Amazon’s national subsidiaries that enables compliance with local legal, tax and regulatory requirements and provides German-language customer interfaces, communications and business processes. Core business activities - Marketplace operations: The company supports and helps operate Amazon’s online marketplace for customers in Germany. This includes enabling the sale of millions of items through Amazon’s website and apps, facilitating product listings and transactions for both Amazon’s retail business and third-party sellers, and providing localized features such as product information, pricing and promotional activities specific to the German market. - Seller and vendor services: Amazon Deutschland Services GmbH provides business-facing services to independent sellers and vendors who list products on Amazon’s German marketplace. These services include seller onboarding and verification processes, access to seller support channels, management of business terms and contracts, and provision of tools and programs such as Fulfillment by Amazon (FBA) that allow sellers to use Amazon’s logistics network for storage, packaging and shipping in Germany. - Customer service and consumer operations: The subsidiary supports German-language customer service operations, helping manage customer inquiries, returns handling and consumer-related dispute resolution aligned with local consumer protection law. This includes adapting standard Amazon customer-facing processes to reflect German regulatory and language requirements. - Logistics coordination and fulfillment support: While Amazon operates a network of fulfillment and delivery centers across Germany (managed through Amazon’s broader European logistics organization), the company plays a role in coordinating localized fulfillment activities, working with warehouse operations, third-party delivery partners and Amazon Logistics to ensure last-mile delivery and returns are managed efficiently for customers in Germany. - Advertising, marketing and platform services: The entity supports the availability and delivery of Amazon’s advertising and marketing products on the German marketplace, enabling local advertisers and brands to use Amazon Advertising tools and services. It also participates in localized marketing campaigns, promotional programs and seasonal retail initiatives adapted for German consumers. - Payments and transactional processing support: The subsidiary facilitates services related to order processing, payments and financial reconciliation required to complete consumer purchases on the German platform. It works with payment providers and financial operations teams to support refunds, invoicing and related financial workflows under German rules. - Legal, compliance and public policy functions: The company supports compliance with German and EU regulations applicable to e-commerce, consumer protection, product safety, taxation and data protection. It works with legal, privacy and public policy teams to implement changes required by local laws and court rulings. Main products and services Although Amazon Deutschland Services GmbH is not a consumer-facing product brand in itself, it underpins a suite of services that German consumers and business partners use every day on Amazon’s platforms. The primary services enabled and administered through this entity include the German-language Amazon marketplace (retail and third-party listings); fulfillment and delivery coordination for orders placed in Germany (including FBA-related services for sellers); localized customer service and returns processing; support for Amazon Prime membership benefits and localized promotions; and commercial services for sellers and advertisers operating in the German market. The company also supports platform features such as listing tools, seller analytics and advertising products adapted to German customers and commercial partners. Relationship to the wider Amazon group Amazon Deutschland Services GmbH operates as part of Amazon’s European and global corporate structure. It coordinates closely with other Amazon subsidiaries and centralized teams that provide technology, cloud infrastructure (AWS), global logistics, payments and centralized corporate functions. Its role is primarily to localize and operationalize Amazon’s global offerings so that they comply with German legal requirements and meet local market expectations, including language, consumer rights and business norms. Scope and market role Within Germany, the services the company supports are central to one of Europe’s largest online retail marketplaces. By enabling localized customer service, seller support, logistics coordination and regulatory compliance, the subsidiary supports Amazon’s ability to serve German consumers and businesses at scale. It plays an important role in facilitating access for local and international sellers to German customers, enabling cross-border trade into and out of Germany, and supporting the infrastructure needed for fast delivery and returns that consumers expect. Operational and regulatory considerations As a German legal entity, Amazon Deutschland Services GmbH operates under German corporate, tax and employment law and participates in regulatory processes affecting e-commerce and digital services in Germany and the European Union. Its activities are subject to national consumer protection rules, EU digital services and marketplace regulations, and data protection legislation (including the GDPR) as implemented in Germany. The company’s operations thus reflect a combination of global Amazon practices adapted to national legal and market requirements.