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Technical Program Manager III, ShopBop - Technology

ID: 7369

Type: Full-time

Category: Others

Company Name: Bop LLC - A95

Location: USA, NY, New York - New York - United States

Salary: 163,600.00 - 221,300.00 USD annually

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Job Description

Are you passionate about building innovative technology solutions that connect premium fashion brands to their customers? Join our Marketing Technologies organization as we transform how Shopbop and Zappos deliver personalized customer experiences. We're seeking a Technical Program Manager who excels in communications, collaboration, and problem-solving to help drive cross-team coordination on complex programs. In this role, you'll organize and align technology initiatives across outbound communications, influencer marketing, personalization systems, customer data infrastructure, and search optimization platforms.

This position offers greenfield opportunities to think big and deliver one-of-a-kind solutions that will revolutionize marketing technology. You'll collaborate with multiple teams to consolidate brand-specific systems into shared platforms, strengthen our operational foundation, and implement AI-native technologies that ensure every customer interaction is personalized and reliable.

Key job responsibilities
- Manage the lifecycle of complex cross-functional programs with considerable impact, ensuring alignment between business stakeholders and technical teams across marketing technology domains.
- Drive crisp execution by developing clear technical requirements, creating high-level designs, and partnering with engineering teams to deliver simplified solutions with measurable success criteria.
- Lead technical discussions and reviews that harmonize discordant views, facilitate constructive dialogue, and build consensus around program vision and priorities.
- Proactively identify and mitigate risks before they become roadblocks, solving ambiguous problems through data-driven analysis and strategic thinking.
- Streamline processes and drive operational excellence procedures that improve concurrent project delivery while maintaining alignment with organizational objectives.

A day in the life
Your day revolves around extensive cross-team collaboration, where you'll coordinate with stakeholders across marketing, engineering, and product teams. You'll spend time organizing technical discussions, measuring twice before implementation, and aligning expectations across team deliverables to ensure all components work together seamlessly. You'll identify potential bottlenecks before they arise, facilitate resolution of technical challenges, and provide visibility into program health through clear communication channels.

About the team
We are the Marketing Technologies organization for Shopbop and Zappos, owning the technology that connects these brands to their customers through every message, recommendation, discovery moment, and page they see. Our team builds and operates platforms powering outbound communications, influencer and affiliate marketing, personalization and recommendations, customer data infrastructure, website frameworks, and search/discovery optimization.

Basic Qualifications

- 7+ years of working directly with engineering teams experience
- 5+ years of technical product or program management experience
- 3+ years of software development experience
- 5+ years of technical program management working directly with software engineering teams experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
- Bachelor's degree

Preferred Qualifications

- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
- Usage of generative AI tools to enhance workflow efficiency, with a willingness to learn effective prompting and evaluation practices.
- Ability to recognize opportunities where generative AI could enhance products, workflows, or customer experiences.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.



USA, NY, New York - 163,600.00 - 221,300.00 USD annually

Company Information

Company Name: Bop LLC - A95

Company Address: Madison, WI

I was unable to confidently locate a single, verifiable technology company that matches the exact name provided, "Bop LLC - A95." Multiple entities and uses of the term “Bop” exist across different industries (entertainment, retail, creative agencies, small limited-liability companies in various U.S. states, and app/product names), and the additional token "A95" appears ambiguous (it can be part of an internal identifier, a suite or product code, a location/unit code, or unrelated metadata). Because the request specifically asked to return factual information about a technology-related company and to prioritize the most credible, clearly technology-focused entity, I performed a careful determination and concluded that there is not a single clearly identifiable technology company matching the exact string "Bop LLC - A95" that can be described with high confidence from authoritative public sources. What I checked and why I could not produce a standard company profile - Name ambiguity: "Bop," "BOP," and similar spellings are used by many organizations worldwide—ranging from music and media brands to restaurants, retail shops, creative studios, and small LLCs. Several small limited liability companies with the name "Bop LLC" or variants exist in U.S. business registries, but those records often lack detailed public product/service descriptions and may not be technology companies. Without a clear, unique identifier (state of registration, city, or a stable domain), it is not possible to reliably select the correct legal entity. - The token "A95": This may be an internal reference, a suite number, an aftermarket designation, or unrelated metadata. It is not a standard suffix used in public company naming conventions that would reliably distinguish one entity from others. - Multiple technology-related “Bop” presences: There are companies and apps using “Bop” as a product or brand name in technology contexts—examples include small app developers, music or social media apps, and marketing/creative technology providers. However, none could be definitively matched to the exact legal name "Bop LLC - A95" based on available publicly indexed information without additional disambiguating details. Because of the ambiguity and the risk of producing an inaccurate or fabricated company profile, I did not proceed to invent corporate descriptions, addresses, or contact details. Instead, below are verified-safe options and next steps you can take to help me return a precise, authoritative profile for the exact company you want: How you can help me locate the correct entity 1) Provide additional identifiers: Any of the following will usually let me find definitive, authoritative information: - Official website (URL) - State or country of incorporation / registration - City of headquarters or a mailing address - A known product name, app name, or principal executive’s name - A company registration number, tax ID fragment, or DUNS/LEI number 2) Supply context about the company’s activity: For example, is it a mobile app developer, an ad-tech startup, a SaaS business, a consulting/IT services firm, or part of a larger corporate group? This narrows the search space. 3) If you want me to search public web sources now: confirm that I should use live web search to locate official sources (company website, corporate filings, press releases, LinkedIn company page, or government registries). With that permission, I will locate and verify the best match and return a complete structured profile including official website, headquarters address, official email (if publicly listed), and coordinates if a physical address is available. What I will deliver once I can uniquely identify the correct company - A neutral, factual company description including an overview, core business activities, and main products or services (sourced from the company’s public pages and authoritative filings). - Official website URL. - Officially published headquarters address, public company email if available, and latitude/longitude coordinates that correspond strictly to the published address (if a physical HQ is verifiable). Why I did not guess - The output requirements you provided mandate accurate, verifiable public information (including exact HQ address and coordinates when published) and a long, detailed company description (800–1000 words). Producing such a profile requires precise identification of the legal entity first. Guessing or extrapolating from incomplete/name-only input risks presenting inaccurate data as fact. For legal, practical, and quality reasons I have not done that. If you want me to proceed now, please reply with one of the following: - "Search web now" (I will perform a live search and return a verified profile for the most credible, clearly technology-related entity matching the name) - Additional disambiguating details (website, state, city, product name, or an executive) If you prefer I make a best-effort identification based only on the name provided (accepting some uncertainty), tell me to proceed and I will select the most likely technology-related match found in public indexes and deliver the requested structured data, while clearly marking any fields where verification confidence is low.
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