Sr. Business Innovation Advisor, NAMER BD

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.

Would you like to be part of a team that focuses on driving business outcomes for our customers by engaging directly with CxO, LoB, and IT leaders and influencers? Is your superpower connecting industry and business priorities to digital and AI strategy and solutions? Are you adept at identifying and quantifying business value from digital and AI-led business process improvements? Do you have deep business background, executive presence, strong modeling and analytical skills, and communication skills to influence CxO and LoB audiences?

The NAMER Business Development (BD) organization houses the Business Innovation (BI) team, which includes Business Innovation Advisors (BIAs). BIAs bring domain experience, expertise, and proven methods to: (i) proactively surface and shape transformation priorities with LOB executives, jumpstarting opportunity creation for workloads that inspire customers to lean in with AWS AI and cloud services; and (ii) accelerate adoption and launch of qualified opportunities by bridging business value to technical feasibility.

We are seeking a Senior Business Innovation Advisor to join BTV&A. In this role, you will focus directly on our strategic enterprise customers while enabling scale in support of other customer segments. You will collaborate with sales leadership to lead vision, transformation, and value assessment consulting sessions with customers, including facilitation, analysis, crafting and delivering high-impact executive-level narratives and presentations. This may include conducting and facilitating internal and external research, discovery of customer’s business processes and KPIs, business value analysis, return on investment (ROI), and defining business transformation strategies.

You will collaborate with customer executives to uncover, define, and communicate the financial impact for the adoption of AWS’s solutions. Your success will result in the strategic elevation of AWS with customers, shaping the sales team’s go-to-market strategies as well as customer success initiatives.

Key job responsibilities
- Lead discovery workshops with prospective and existing customer leadership and their teams to understand business goals, challenges, and transformation priorities across industries
- Build CFO-grade business cases that quantify transformation ROI using customer-specific data, including ROI, TCO, NPV, and unit economics analysis to justify investment in AWS solutions
- Craft and deliver high-impact, executive-level narratives and presentations for CxO and LOB audiences that reframe customer priorities from “technology project” to “business transformation”
- Conduct process decomposition of complex enterprise operations (order-to-cash, claim-to-resolution, design-to-manufacture) to identify AI-addressable opportunities and sequence them by value impact
- Develop and execute customer-specific transformation roadmaps and strategic points of view (SPOVs) that inspire customers to adopt AWS AI and cloud services
- Partner with account teams to shape deal structures contributing to commercial strategy with quantified value rationale
- Create reusable value frameworks, engagement kits, ROI calculators, and discovery guides that enable account teams to execute value-based selling motions independently across their territories
- Provide thought leadership, training, and consultative partnering with internal sales and cross-functional teams throughout and beyond the sales cycle to instill value selling practices
- Conduct competitive benchmarking and industry research to maintain current knowledge of industry KPIs, transformation benchmarks, and market trends that inform customer engagements
- Track and validate value realization with customers post-engagement, connecting initial business case projections to measurable deployment outcomes to fuel expansion and renewal conversations
- Act as a trusted advisor to sales leadership by providing guidance on account strategies and helping prioritize strategic pursuits
- Contribute to external thought leadership through webinars, whitepapers, summit sessions, and customer reference development

A day in the life
As a Sr. Business Innovation Advisor, you might start your morning preparing an executive workshop for a Fortune 500 retailer’s COO, mapping their customer experience operations end-to-end to identify where AI-powered self-service could reduce cost-to-serve by 40%. Mid-day, you’re on a call with an account team helping them translate a stalled infrastructure conversation into a $5M+ business transformation opportunity by building the value case that connects technology investment to the customer’s P&L. In the afternoon, you’re finalizing a reusable discovery playbook for the CX domain that three other BIAs will use across their accounts next quarter. You operate at the intersection of consulting, business development, and executive advisory—and you thrive on the variety.

About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Basic Qualifications

- 5+ years of developing, negotiating and executing business agreements experience
- 5+ years of professional or military experience
- 5+ years of working with Core Cloud Technology Services, including, but not limited to Compute, Edge, Hybrid, Security, and/or Networking experience
- 5+ years of working with Business Application Technologies, including, but not limited to End User Compute (EUC), Supply Chain, Contact Center as a Service, Consumer Data Applications, Encrypted Communications, and/or Communication Developer Services experience
- 5+ years of working with Data & AI related technologies, including, but not limited to, AI/ML, GenAI, Analytics, Database, and/or Storage experience
- Bachelor's degree
- Experience developing strategies that influence leadership decisions at the organizational level
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
- Experience selling enterprise software or cloud-based applications
- Experience explaining complex technical concepts to various business and technical audiences

Preferred Qualifications

- Experience interpreting data and making business recommendations
- Experience identifying, negotiating, and executing complex legal agreements

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.