Sr. LATAM Partner BD, Connect, AWS

ID: 7558

Type: Full-time

Category: Others

Company Name: Amazon AWS Services Brazil Ltd

Location: BRA, SP, Sao Paulo - São Paulo - Brazil

Visit company vacancy

Job Description

This position is part of the AWS Specialist and Partner Organization (ASP). Specialists own the end-to-end go-to-market strategy for their respective technology domains, providing the business and technical expertise to help our customers succeed. Partner teams own the strategy, recruiting, development, and growth of our key technology and consulting partners. Together they provide our customers with the expertise and scale needed to build innovative solutions for their most complex challenges. AWS is seeking a Senior Worldwide Specialty Seller to drive our Connect partner go-to-market (GTM) strategy for Amazon Connect solutions across Latin America.

Amazon Connect services work backward from the needs of customers to provide a broad array of AI powered customer experience services that deliver personalized service across all channels (voice, email, chat, IVR) utilizing flexible access to data and applications to deliver exceptional customer and agent experiences. Amazon Connect is AI CCaaS (Omni-Channel, IVR, Analytics, Cases, Tasks, Customer Data Profiles, and more). As a Senior Worldwide Specialty Seller, you will strategically build mind share and adoption of Amazon Connect practices across our strategic existing and new partners in the Latin American market.

You will own and drive GTM strategies for Amazon Connect partners in your assigned LATAM territories. You will be responsible for developing and implementing key programs and initiatives to drive revenue and user adoption, ensuring new customers select AWS as their cloud provider for customer experience solutions via these partners.

You will strategically identify Connect customers and opportunities, build and manage pipeline, lead Connect solution discussions for partners and customers, collaborate with our regional Connect teams to qualify and validate how and when we deliver our services via a regionally specific partner, oversee successful customer implementation of the solution, and own sales cycle and business goals for your territory. By establishing and growing business and technical relationships at senior levels, and managing strategic interactions with these stakeholders, you will drive top line revenue growth and overall end customer adoption and value through partners.

You will work independently with our LATAM partner, go-to-market strategy and business development leaders to develop and implement strategic support, co-programming, and portfolio engagement to increase middle and tail of funnel outcomes and accelerate seller cycles in the field. You will also lead collaboration with cross functional teams in marketing, solutions architecture, and business development to execute a consistent coverage model, go-to-market strategy, and goals for the AWS business in Latin America.

Key job responsibilities
- Drive Customer Obsessed partner business strategies in the LATAM market.
- Develop and implement AWS go-to-market strategies with Connect partners in your assigned LATAM territories.
- Build and maintain strategic relationships with senior partner stakeholders.
- Accelerate customer adoption with partners by developing and executing comprehensive sales and business plans, leading well-developed sales engagements and successful GTM activities.
- Design and implement scalable programs and deliver insightful business reviews to unblock partner challenges and drive growth.
- Create operational planning documents and serve as an Amazon Connect subject matter expert for the LATAM market.
- Ensure customer and partner satisfaction through strategic engagement and relationship management.
- Expect moderate travel throughout Latin America. throughout the US.

About the team
Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

Basic Qualifications

- 5+ years of Go-To-Market, Business Development, Sales, or Consulting experience
- 5+ years of working with Core Cloud Technology Services, including, but not limited to Compute, Edge, Hybrid, Security, and/or Networking experience
- 5+ years of working with Data & AI related technologies, including, but not limited to, AI/ML, GenAI, Analytics, Database, and/or Storage experience
- 5+ years of working with Business Application Technologies, including, but not limited to End User Compute (EUC), Supply Chain, Contact Center as a Service, Consumer Data Applications, Encrypted Communications, and/or Communication Developer Services experience
- Experience developing strategies that influence leadership decisions at the organizational level

Preferred Qualifications

- Experience interpreting data and making business recommendations
- Experience identifying, negotiating, and executing complex legal agreements

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Company Information

Company Name: Amazon AWS Services Brazil Ltd

Company Website: https://aws.amazon.com/pt/

Company Address: BRA, DF, Brasilia

Amazon Web Services (AWS) Brazil refers to the Brazilian legal and operational presence of Amazon Web Services, the cloud computing division of Amazon.com, Inc. AWS is a global provider of on-demand cloud computing platforms and APIs to individuals, companies, and governments. In Brazil, AWS operates through its regional infrastructure and local business organization to serve Brazilian customers, partners, public-sector organizations, and multinational companies with cloud-based compute, storage, database, networking, analytics, machine learning, and application services. The Brazil operations are integrated with AWS’s worldwide platform and extend the company’s standard portfolio of cloud products and professional offerings to the local market, including localized sales, technical support, training, partner programs, and compliance guidance. Company overview and scope of activities AWS Brazil is the regional manifestation of Amazon’s cloud services business in Brazil. It provides the same core cloud infrastructure and managed services that AWS offers globally, while addressing region-specific requirements such as local data residency, regional pricing and billing in local currency, Portuguese-language technical and commercial support, and engagement with the local partner ecosystem. AWS’s Brazil presence includes support for the South America (São Paulo) Region, which gives Brazilian customers the ability to deploy applications and store data on infrastructure physically located in Brazil to reduce latency and meet regulatory needs related to data locality. The Brazil organization coordinates customer onboarding, systems integration, professional services, and specialist programs (for example, programs for startups, public-sector entities, and enterprise digital transformation initiatives). Core business activities and operational capabilities AWS Brazil’s primary activities are the sale, provisioning, and operational support of cloud computing services. These activities include: provisioning virtual servers and compute capacity; offering managed and serverless compute platforms; providing scalable object, block, and file storage; delivering managed relational and NoSQL databases; enabling networking and content delivery; and offering monitoring, governance, and security services. AWS Brazil also operates or supports local professional services, training and certification programs, and a partner network that includes systems integrators, independent software vendors (ISVs), consultancies, and managed service providers that deliver solutions tailored to Brazilian customers. Main products and services offered locally The product set available through AWS Brazil mirrors AWS’s global portfolio and is centered on cloud infrastructure and platform services. Key categories of services available to customers in Brazil include: - Compute: Amazon Elastic Compute Cloud (EC2) instances, AWS Lambda (serverless compute), and container services such as Amazon Elastic Container Service (ECS) and Amazon Elastic Kubernetes Service (EKS). - Storage and content delivery: Amazon Simple Storage Service (S3) for object storage, Elastic Block Store (EBS), Amazon FSx for managed file storage, and Amazon CloudFront content delivery network services. - Databases and data management: Managed relational database services (Amazon RDS, including engines such as PostgreSQL, MySQL, Oracle and SQL Server where licensed), Amazon Aurora, and NoSQL databases (Amazon DynamoDB); also caching (Amazon ElastiCache) and datawarehouse/analytics services (Amazon Redshift). - Networking and edge services: Amazon Virtual Private Cloud (VPC), load balancing (Elastic Load Balancing), Direct Connect for dedicated network links, and edge/accelerator offerings. - Analytics, machine learning, and AI: Data analytics and processing services (AWS Glue, Amazon EMR), warehousing (Redshift), and machine learning platforms and APIs (Amazon SageMaker, Amazon Rekognition, Amazon Comprehend and other managed AI/ML services). - Security, identity and compliance: AWS Identity and Access Management (IAM), AWS Key Management Service (KMS), AWS CloudTrail and AWS Config for auditing and governance, and a range of security and compliance tools designed to help customers meet regulatory and industry standards. - Developer tools and management: Monitoring and logging (Amazon CloudWatch), deployment and CI/CD tooling (AWS CodePipeline, CodeBuild), infrastructure-as-code tooling (AWS CloudFormation), and cost management and governance solutions. Ecosystem, partner programs and customer enablement AWS Brazil engages a broad partner ecosystem through the AWS Partner Network (APN), enabling local consulting partners, managed service providers, and independent software vendors to build, certify, and deliver solutions on AWS infrastructure. The Brazil organization supports customer enablement with localized training and certification paths, technical workshops, migration and modernization programs, and specialized offerings for startups and public-sector customers. AWS Marketplace is available to procure third-party software and solutions that run on AWS infrastructure. Regulatory, compliance and data residency considerations To serve Brazilian customers and public-sector entities, AWS provides a local region and guidance to support data residency and regulatory compliance needs. AWS describes compliance offerings and certifications on its official channels and provides documentation and support to help organizations operate securely in the cloud, implement governance controls, and address privacy and regulatory requirements relevant to Brazil. Support, professional services and commercial offerings AWS Brazil offers localized support plans and commercial engagement models that allow customers to obtain technical support and architecture guidance, procurement and billing in local currency, and access to professional services for migrations, cloud adoption, and modernization projects. The region-level offerings are complemented by global AWS professional services and third-party consultancies that assist with large-scale digital transformations. Summary In Brazil, AWS provides a comprehensive suite of cloud infrastructure and platform services, combined with localized commercial, technical, and partner support to meet the needs of Brazilian enterprises, government organizations, and developers. The Brazil presence is part of AWS’s global infrastructure footprint, enabling customers to deploy and operate cloud-native and migrated workloads on AWS-managed infrastructure located in the South America (São Paulo) region, while benefiting from a wide portfolio of compute, storage, database, analytics, networking, security, machine learning, and application services.

Visit company vacancy