Startup Account Manager, Startup Japan

ID: 7832

Type: Full-time

Category: Others

Company Name: Amazon Web Services Japan GK

Location: JPN, Tokyo

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Job Description

Trusted by more startups around the world, AWS makes the power of cloud computing accessible for all by giving founders everywhere access to the same technology that powers the world’s largest companies. With nearly 2 decades of experience gained from supporting hundreds of thousands of startups that have come before, we help founders prove that their world-changing ideas are possible, at any stage of growth or level of funding. This is why more startups, and over 80% of unicorns, build on AWS.

As AWS continues to rapidly grow, we seek a Senior Startup Account Manager to earn trust and help drive growth amongst a set of well-funded, high-potential startups.
Startups, represent a critically important subset of customers to AWS. These companies have unique needs, technical considerations, sales cycles, and growth trajectories that distinguish them from traditional companies. These businesses require different engagement strategies and sales motions from sellers to effectively acquire, grow, and retain them on the AWS platform long-term.

The ideal candidate possesses a strong sales acumen, knowledge of the startup ecosystem, a passion for (and familiarity with) AI/ML. You will be working with startups building innovative solutions, so extensive collaboration with external contacts and internal teams will be key to build and execute on plans to meet and exceed sales quota. Your responsibilities will include driving revenue, crafting partnerships, accelerating innovation through service adoption, and ensuring these startups select AWS as their primary cloud provider.

You will align closely with counterparts in business development, marketing, solution architecture and partner teams to lead execution of coordinated go-to-market strategies and sales plays. You will also work closely with business development teams who are driving strategic support, global co-programming, and portfolio engagement to help drive top-of-funnel customer acquisition and accelerate seller cycles in the field.

Key job responsibilities
Key job responsibilities

Ensure customer success with early and mid stage startups
Drive revenue and market share in a defined territory or industry vertical
Accelerate customer adoption through well-developed sales engagements and successful GTM Strategy
Meet or exceed quarterly revenue and goal targets.
Develop and execute against a comprehensive account/territory plan.
Create & articulate compelling value propositions around AWS services.
Accelerate customer adoption by engaging Founders, CxO, Board of Directors and VC influencers
Work with partners to extend reach & drive adoption.
Develop long-term strategic relationships with key accounts.
Expect moderate travel.

About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Basic Qualifications

- 5+ years of direct sales or business development in software, cloud or SaaS markets selling to C-level executives experience
- 4+ years of B2B sales experience
- Proven track record of selling to C-level executives with consistent customer growth and quota achievement
- Native-level Japanese

Preferred Qualifications

- Experience developing detailed go-to-market plans and leading execution
- B2B Sales experience in cutting-edge business areas such as Generative AI and Physical AI
- Business-level English

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Company Information

Company Name: Amazon Web Services Japan GK

Company Website: https://aws.amazon.com/jp/

Company Address: JPN, Tokyo

Amazon Web Services Japan GK (commonly referred to as AWS Japan) is the Japanese subsidiary of Amazon Web Services, Inc., established to deliver AWS cloud services, technical support, professional services, and local partnership programs to customers operating in Japan. As the local arm of AWS, it markets, localizes, and supports the broad suite of AWS cloud computing services for enterprises, startups, public sector organizations, and developers across Japan. AWS Japan acts both as a commercial and customer-facing organization that supports adoption of cloud infrastructure and platform services, offers regional account management and technical engagement, and coordinates with the global AWS organization on infrastructure, compliance, and product availability. Core business activities - Provisioning and operation of cloud infrastructure and platform services: AWS Japan makes available the same core infrastructure-as-a-service (IaaS), platform-as-a-service (PaaS), and higher-level managed services offered by AWS globally, enabling customers to run compute, storage, database, networking, analytics, machine learning, security, and developer tool workloads on demand. Japan-based customers can take advantage of AWS’s Japan Regions (for example, the Asia Pacific (Tokyo) Region and the Asia Pacific (Osaka) Region) to host workloads with local data residency and low-latency access. - Sales, customer support, and account services: The subsidiary provides local account management, pre-sales and post-sales technical support, and professional services engagement for migration, architecture design, optimization, and operational readiness. This includes assistance with onboarding, migration planning, cost management, and adoption of AWS best practices. - Local regulatory, compliance, and security support: AWS Japan supports customers with region-specific compliance certifications, guidance on data protection and residency requirements, and coordination for independent audit and certification activities relevant to Japanese regulatory frameworks. It also helps customers implement the AWS Shared Responsibility Model for security and compliance. - Partner ecosystem and channel enablement: AWS Japan administers and grows the AWS Partner Network (APN) in Japan, certifying and enabling local system integrators, managed service providers, independent software vendors (ISVs), and consulting partners. The subsidiary supports partner-led delivery models, marketplace listings, and joint go-to-market initiatives for Japanese customers. - Training, certification, and community programs: To build local cloud skills, AWS Japan offers localized training, certification programs, workshops, and programs for startups and academic institutions. These programs include official AWS training curricula, certification exams in Japan, and initiatives to support innovation and cloud-native skill development in the local market. Main products and services (representative categories and examples) - Compute: Amazon EC2 (virtual servers), Auto Scaling, Amazon Elastic Container Service (ECS), Amazon Elastic Kubernetes Service (EKS), AWS Fargate (serverless containers), and AWS Lambda (serverless functions). - Storage and content delivery: Amazon S3 (object storage), Amazon EBS (block storage), Amazon EFS (file storage), Amazon Glacier/Archive (long-term archival), and Amazon CloudFront (content delivery network). - Databases and data stores: Amazon RDS (managed relational databases), Amazon Aurora (MySQL- and PostgreSQL-compatible relational database), Amazon DynamoDB (managed NoSQL), Amazon ElastiCache (in-memory caching), Amazon Neptune (graph database), and Amazon Redshift (data warehousing). - Networking and hybrid connectivity: Amazon VPC (virtual private cloud), AWS Direct Connect (dedicated network links), Elastic Load Balancing, and services to enable hybrid and on-premises integration such as AWS Outposts and AWS Storage Gateway. - Analytics and big data: Amazon EMR (managed Hadoop/Spark), Amazon Kinesis (real-time streaming), Amazon Athena (interactive query), and Amazon Redshift for analytics workloads. - Machine learning and AI: Amazon SageMaker (build, train, and deploy ML models), and managed AI services such as Amazon Rekognition (image/video analysis), Amazon Comprehend (NLP), Amazon Translate, Amazon Lex, and Amazon Polly. - Security, identity, and compliance: AWS Identity and Access Management (IAM), AWS Key Management Service (KMS), AWS Shield, AWS WAF, Amazon GuardDuty, AWS Config, and a portfolio of compliance and governance tools. - Developer and application services: AWS CodeCommit, CodeBuild, CodeDeploy, CodePipeline (CI/CD), Amazon API Gateway, AWS Step Functions, and application integration services such as Amazon SNS and SQS. - Migration and modernization: AWS Migration Hub, AWS Database Migration Service (DMS), and professional services for rehosting, replatforming, and refactoring applications. - Marketplace and commercial services: AWS Marketplace for third-party software, AWS Support plans (Basic, Developer, Business, and Enterprise) and consulting engagements delivered by AWS Professional Services and APN partners. How AWS Japan positions its services AWS Japan positions itself as a provider of scalable, pay-as-you-go cloud infrastructure and managed services that enable organizations to reduce the operational burden of running IT, accelerate product development, and scale quickly. It emphasizes technical enablement through localized training, partner-led engagements, and support plans tailored to the needs of Japanese enterprises and public sector customers. AWS Japan also highlights regional features such as local Regions and Availability Zones to help customers achieve lower latency and meet data residency requirements. Customer segments and use cases AWS Japan serves a wide range of customers including multinational corporations with Japanese operations, domestic enterprises, startups, public sector organizations, and developers. Common use cases include cloud-native application development, large-scale data analytics and business intelligence, websites and mobile backends, disaster recovery and backup, IoT deployments, and machine learning-powered applications. Accessibility and official channels AWS Japan communicates product announcements, service availability in Japan Regions, documentation, pricing, and localized support through the official AWS Japan website and localized developer and partner portals. The subsidiary coordinates with AWS’s global operations to ensure feature parity, regional compliance, and local engagement for customers in Japan.

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