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Channel Manager DE/AT, Amazon Incentives

ID: 7878

Type: Full-time

Category: Others

Company Name: Amazon EU SARL (UK Branch) - D67

Location: GBR, London - London - United Kingdom

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Job Description

This is a fixed-term contract for a duration of 12 months.

At Amazon Incentives we strive to support corporate customers across all sizes and industries in rewarding their employees and customers. By offering Amazon Gift Cards and other Amazon branded values, we provide businesses with convenient and effective incentive solutions that are desired by recipients, helping them in achieving their goals around customer acquisition, retention, employee satisfaction, and more.

Our team is seeking a customer obsessed and highly organized Channel Manager to grow our B2B business in Germany and Austria by developing relationships with our third-party distributors network. The candidate will be responsible for a significant share of total business in these locales, owning all aspects of the relationship with distributors, from negotiating contract terms to implementing co-marketing campaigns. This leader will unlock incremental opportunities, as well ensure long-term profitability for the channel. Internally, the candidate will represent customer needs to inform product development and process optimization to maximize account lifetime value, leading high impact business projects.

The ideal candidate will be experienced in account management and business development, negotiating and closing multi-million Euro deals with large corporate accounts. The role will also require strategic planning and the ability to influence senior stakeholders across functional areas, such as Legal, Product, Finance, Marketing, Operations, as well as other business units across Amazon.

Key job responsibilities
• Creating and executing on a strategic plan to drive growth and profit optimization within third-party distribution channel.
• Managing a substantial portfolio of existing accounts, seeking development opportunities and ensuring excellent support on daily business.
• Planning and execution of co-branded marketing initiatives.
• Analysis and reporting on accounts and channel performance to leadership.
• Exploring market segment trends and collecting customer feedback to influence product/service development, working closely with stakeholders.
• Collaborating and influencing internal stakeholders (Marketing, Operations, Product, Legal, and Finance).
• Monitoring and auditing of downstream-distribution to ensure compliance with our policies, as well as financial guardrails.

A day in the life
The role revolves around the development of large B2B Gift Card distributors. As a Channel Manager, you will constantly seek opportunities to grow existing use cases with distributors, as well as explore net new distribution channels. You will manage client requests and work with partner teams to continually improve the client experience. You will conduct performance analysis to ensure profitability of your portfolio, negotiate renewal terms with clients and provide business reporting to inform sales strategy and product/process improvements.

About the team
Amazon Incentives enables businesses to improve employee motivation, increase customer loyalty or drive behavioral changes with Amazon Gift Cards and other Amazon branded values. The selection, convenience and flexibility of our products allow our corporate clients to incent their audience with a reward that is relevant and meaningful to them. We distribute our products world-wide to business customers either directly, or through third-party distributors.

Basic Qualifications

- Bachelor's degree or equivalent, or experience in sales or marketing work (like e-commerce, retail technology, SaaS) or equivalent
- Speak, write, and read fluently in German

Preferred Qualifications

- Knowledge of procurement and source to pay methods at small and medium businesses
- Experience influencing at all levels within an organization, particularly at the executive level
- Experience exceeding sales targets using a consultative, solutions-focused approach or equivalent

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Company Information

Company Name: Amazon EU SARL (UK Branch) - D67

Company Website: https://www.amazon.co.uk

Company Address: 1 Principal Place, Worship Street, City of London, EC2A 2FA, London, UNITED KINGDOM

Amazon EU S.à r.l. (UK Branch) is the United Kingdom branch of Amazon EU S.à r.l., a European operating entity within the global Amazon group. Amazon EU S.à r.l. is a Luxembourg-registered subsidiary of Amazon.com, Inc. and functions as a commercial and operational vehicle through which Amazon provides and supports retail, marketplace, digital content distribution, logistics and customer services across European markets. The UK Branch designation indicates that this particular legal presence is the branch established to carry out Amazon EU S.à r.l.’s business activities in the United Kingdom under UK regulatory and tax frameworks. As part of the broader Amazon organization, Amazon EU S.à r.l. (UK Branch) supports a range of core business activities commonly associated with Amazon’s consumer-facing and seller-facing platforms. These activities include operating and supporting e-commerce storefronts and marketplaces for consumers and third-party sellers, facilitating online sales of physical goods and digital content, enabling seller services (including listings, order management and customer support), participating in logistics and fulfillment operations (including the provision of Fulfilment by Amazon services to merchants), and supporting customer programs such as subscription services and digital media delivery where provided through Amazon’s regional offerings. The entity acts as a legal and commercial interface for many cross-border retail transactions within the European economic area and the UK, facilitating contract relationships, invoicing, payments processing, and localized customer service for consumers and business partners. Product and service coverage associated with Amazon EU S.à r.l. (UK Branch) broadly encompasses the retail sale of millions of consumer goods across categories such as books, electronics, home and kitchen, clothing, toys, and groceries where available; distribution and delivery services through Amazon’s logistics and carrier networks; marketplace and platform services that enable independent sellers to list and sell products to UK customers; digital products and services including e-books, streaming media and apps where regionally offered; and business-to-business services that support merchant onboarding, payments reconciliation and program features like advertising and promotional tools. In addition to direct retail operations, the branch supports programs for independent sellers such as inventory storage and fulfilment, returns handling, performance analytics, and account management tools that form part of Amazon’s broader seller services. As a legally registered branch of Amazon EU S.à r.l., the UK Branch also interfaces with regulatory, tax and compliance regimes in the UK. This includes responsibilities related to consumer protection, trade and import/export compliance, VAT and other tax reporting obligations, data protection and privacy requirements under applicable UK law, and adherence to local labor and commercial regulations. The structure of Amazon EU S.à r.l. and its branches enables the Amazon group to operate regionally while maintaining centralized policies and platforms for technology, payments, security and customer experience. Amazon is widely recognized for the technological infrastructure that underpins its consumer and seller platforms. The Amazon group invests heavily in software engineering, data centers, logistics automation and customer-facing technology to provide search and discovery, personalized recommendations, large-scale order processing, inventory management, fraud prevention, payments systems and secure account management. While Amazon Web Services (AWS) operates as a distinct business unit within the broader Amazon group and provides cloud-computing services globally, the retail and marketplace operations served by Amazon EU S.à r.l. rely on extensive backend technology, data processing and operational tooling to manage large-scale commerce activities and customer interactions across multiple European markets. Customer-focused programs associated with Amazon’s European operations include subscription offerings such as Amazon Prime where offered in the region; Prime commonly bundles benefits such as expedited delivery, access to streaming video and music content, exclusive deals and other member services. Merchant-facing programs include marketplace listing tools, fulfillment services (including storage, picking, packing, shipping and returns processing), advertising and promotions, and logistics optimization features intended to help sellers scale and reach consumers across borders within Europe. Amazon EU S.à r.l. (UK Branch) participates in public engagement and regulatory dialogue as part of the Amazon group’s interactions with policymakers, consumer groups and industry stakeholders in the UK. The enterprise emphasizes investments in logistics infrastructure, employment, technology and customer service in the markets where it operates. The Amazon group mission—stated on Amazon’s official corporate channels as being to be “Earth’s most customer-centric company”—frames many of the company’s customer experience and service initiatives in Europe, including localized customer support, returns and dispute resolution processes. Given its role as a regional branch, Amazon EU S.à r.l. (UK Branch) functions primarily as an operational and legal entity enabling Amazon’s commercial and customer-facing activity in the UK and as a link between Amazon’s European operations and the group’s broader global technology platforms and services. The UK Branch supports both direct retail transactions and the facilitation of third-party seller activity on Amazon’s consumer marketplaces, backed by Amazon’s technology, logistics and customer service capabilities.
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