Business Development Manager, AU Payments

ID: 7965

Type: Full-time

Category: Others

Company Name: Amazon Commercial Services Pty Ltd

Location: AUS, NSW, Sydney - Sydney - Australia

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Job Description

Are you comfortable managing and growing payments and banking partnerships? Do you want to support in the development of new revenue streams for Amazon that will have a significant and measurable impact on the bottom line? Amazon Australia’s payments business needs an experienced Business Developer and Account Manager to help us grow existing and new partnerships.

As a Business Development Manager, you will support the growth of the APAC payments business by managing existing partnerships and driving performance across fintechs, banks, and travel/hospitality companies. You will work alongside senior Business Development Managers, supporting larger strategic partnerships while independently managing smaller-scale deals and promotional funding initiatives. To achieve success, you must have experience influencing internal and external partners, driving cross-team coordination, along with a basic knowledge of technology.

The ideal candidate will have experience in the following areas: a) business development; b) partner management, including assessing program metrics; c) credit card, BNPL or rewards program management, including running partnership program, creating measurement and success metrics and optimizing performance with partners

Furthermore, the ideal candidate will have successful personal attributes including strong ownership, creativity, leadership, earning trust in relationships, and ability to influence outcomes both internally and externally. This opportunity requires excellent problem-solving and communication skills. The successful candidate will find practical solutions to complicated problems without sacrificing quality. The candidate is entrepreneurial, self-sufficient and results oriented.

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There are also a great range of benefits that make Amazon a great place to work, including our popular Dogs At Work program which has been proven to lower stress and boost morale and is now running successfully in our corporate offices around Australia.

Our commuter benefits scheme allows employees to save on the cost of getting to and from work while Amazon also offers subsidized health insurance for employees and their dependents on top of salary continuance (income protection), and life insurance.

Amazon has all kinds of jobs for all kinds of people, and prides itself on hiring individuals with all types of background and experiences and celebrates diversity of leadership and thought as a key component in its mission to create the most customer-centric company in the world.

This position requires full-time in-office presence 5 days per week at our CBD location.

Key job responsibilities
As a Business Development Manager with Amazon Australia Payments, your key responsibilities will include:
- Managing and optimising existing partnerships, including preparing Quaterly Business Review (QBR) documents, meeting plans, and performance reporting to drive partner engagement and retention
- Supporting senior Business Development Managers on larger strategic partnerships by managing day-to-day partner relationships and operational execution
- Driving promotional funding initiatives with partners and identifying opportunities to increase promotional investment
- Monitoring performance of existing partnership deals, driving internal data analysis and reporting to inform growth strategies
- Sourcing, negotiating and signing deals with partners across APAC
- Creating a business development plan in support of the product vision and delivery timeline and work closely with internal product teams
- Defining key partnership deal terms with business, legal, and technical teams
- Building critical relationships across the industry
- Driving customer retention and growth through partnership optimisation
- Building and Leveraging established relationships across Amazon to drive payments growth
- Payments processing and acquiring knowledge, experience negotiating merchant payment contracts across pricing constructs and terms

A day in the life
Your day will balance hands-on account management with partnership growth. You'll prepare QBR documents and meeting materials for key partners, analyse performance data to identify optimisation opportunities, and manage day-to-day relationships with banking and fintech partners. You'll support senior BDMs on larger strategic deals while independently driving promotional funding conversations and smaller-scale partnerships. Expect to collaborate across multiple teams, translating partnership performance into actionable growth strategies.

Curious about life at Amazon Stores Australia? Visit this link to explore our culture, leadership principles, and commitment to sustainability. Join one of LinkedIn's top-ranked companies in Australia and help shape the future of ecommerce alongside some of the brightest minds in the industry.

About the team
We are a forward-thinking payments team dedicated to expanding Amazon's financial services ecosystem. Our collaborative environment empowers innovative thinkers to challenge conventional approaches and develop cutting-edge payment solutions. We're committed to creating seamless, customer-centric financial experiences that simplify and enhance how people transact.

Basic Qualifications

- 3+ years of business development, partnership management, or sourcing new business experience
- 3+ years of developing, negotiating and executing business agreements experience
- Bachelor's degree
- Experience with sales CRM tools such as Salesforce or similar software
- Experience in setting up and managing a sales pipeline

Preferred Qualifications

- Experience interpreting data and making business recommendations
- Experience in online advertising or high-tech products/services

Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Company Information

Company Name: Amazon Commercial Services Pty Ltd

Company Website: https://www.amazon.com.au

Company Address: AUS, NSW, Horsley Park

Amazon Commercial Services Pty Ltd is an Australian proprietary limited company operating as a commercial and operational arm of the global Amazon group within Australia. As a legal entity registered in Australia, it is used by Amazon to carry out a range of commercial, marketplace and customer-facing activities under the Amazon brand within the Australian market. The company functions as part of the broader Amazon organization and is involved in facilitating retail commerce, supporting third-party sellers, and delivering logistics- and technology-enabled services that underpin Amazon’s consumer and business offerings in Australia. Company overview Amazon Commercial Services Pty Ltd serves as an onshore corporate entity through which Amazon provides and manages a suite of e-commerce and commercial services in Australia. It is one of several Amazon legal entities established in-country to support local marketplace operations, commercial agreements, procurement arrangements, and seller- and enterprise-facing programs. The company’s activities are integrated with Amazon’s global platforms and local Amazon Australia operations (commonly accessed via amazon.com.au), enabling Amazon to contract with Australian suppliers, sellers, buyers and business customers in compliance with local regulation and business practice. Core business activities The core activities associated with Amazon Commercial Services Pty Ltd center on enabling and operating commercial e-commerce and related services in Australia. These activities typically include: facilitating the online retail marketplace (listing, transaction processing and marketplace facilitation); supporting third-party sellers through seller onboarding, account management and seller tools; providing fulfillment and logistics services (including services commonly marketed under the Fulfillment by Amazon/FBA model, where Amazon stores, picks, packs and ships inventory for sellers); operating consumer-facing retail offerings (including retail sales of first-party items and facilitation of third-party sales); and delivering Amazon Business services for procurement and B2B sales. In addition to marketplace and fulfillment functions, the company’s commercial remit commonly encompasses business-to-business contracting for advertising and promotional services (Amazon Advertising), payment processing and financial settlement for sellers, and localized customer service operations. These activities are supported by Amazon’s technology platforms and operational processes to enable order management, returns processing, customer support, and seller performance monitoring. Main products and services As an operational entity within the Amazon ecosystem in Australia, Amazon Commercial Services Pty Ltd is associated with the following principal products and service categories commonly offered to consumers, sellers and business customers: - Online retail marketplace operations: Enabling Amazon.com.au to offer millions of product listings from Amazon retail inventory and third-party sellers, operating the online storefront, product discovery, pricing and promotions. - Seller services and marketplace facilitation: Onboarding and supporting third-party sellers, providing seller-facing tools (inventory management, reporting, pricing tools) and managing marketplace policies and performance frameworks. - Fulfillment and logistics services: Offering warehousing, inventory management, fulfillment, and last-mile logistics solutions (including services branded as Fulfillment by Amazon) to sellers who use Amazon’s distribution network. - Business procurement and Amazon Business services: Supporting institutional and corporate procurement through Amazon Business offerings that provide purchasing, invoicing and account management features tailored for business customers. - Advertising and marketing solutions: Facilitating Amazon Advertising placements and promotional programs that allow vendors and sellers to advertise products on Amazon’s properties. - Consumer subscription and membership services: Providing access to subscription-based offerings where applicable (for example, Amazon Prime benefits sold in the Australian market via Amazon.com.au), including fast/shipping-related benefits and member-only promotions. - Customer service and after-sales support: Managing customer inquiries, returns, refunds and dispute resolution processes for retail orders placed through Amazon’s Australian storefront. Industry positioning and technology role Amazon Commercial Services Pty Ltd operates at the intersection of e-commerce, retail technology, logistics and digital advertising, aligning with Amazon’s global identity as a technology-driven retail and services company. The entity supports the deployment of Amazon’s software platforms, data systems and operational technology in Australia to enable scalable online commerce, marketplace analytics, fulfillment automation and seller enablement tools. While Amazon’s cloud computing arm (Amazon Web Services) and other specialized business units may operate under different legal entities, Amazon Commercial Services Pty Ltd plays a direct role in the consumer- and seller-facing commercial ecosystem in Australia. Relationship to the broader Amazon organization This Australian company is one of multiple locally incorporated entities that allow the Amazon group to operate compliantly within Australia’s legal and regulatory framework. It is typically used to contract with local sellers, vendors, corporate customers and service providers, to manage local commercial terms and to enable localized operations that reflect Australian consumer protection and taxation requirements. Its activities are closely integrated with Amazon’s global platforms, processes and branding, and it supports the delivery of services that are visible to Australian consumers and business customers through Amazon’s public websites and applications. Limitations and scope Amazon Commercial Services Pty Ltd should be understood as a corporate operating entity within the Amazon group rather than as an independently branded product company. Specific lines of business and product responsibilities may be split across multiple Amazon legal entities in Australia depending on regulatory, tax and operational requirements (for example, cloud infrastructure and certain corporate services are typically provided by other Amazon subsidiaries). For the most authoritative and up-to-date statements of the company’s role, services and regulatory filings, consult Australian corporate registries, official Amazon corporate disclosures or the Amazon Australia website.

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