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Account Rep, Account Rep, East China Regional Team

ID: 8607

Type: Full-time

Category: Others

Company Name: Amazon (Shanghai) International Trade Company Limited Nanjing Branch

Location: CHN, Nanjing - Nanjing - China

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Job Description

Amazon provides international transportation solutions to Sellers leveraging Amazon's fulfillment program. As an Account Representative, you will have the exciting opportunity to help drive the growth and shape the future of our Sellers business. Your responsibilities will include working on key accounts and future opportunities.
The ideal candidate will possess both a sales and business background that enables them to successfully identify and onboard opportunities with a high degree of customer obsession. The successful candidate should also be a self-starter that has the ability to problem solve. The successful candidate must be prepared to work in a high-volume and fast-paced environment and with cross functional teams, globally.

Key job responsibilities
· Ensure high customer service for all Amazon export volume and related sellers
· Respond and qualify incoming enquiries
· Achieve monthly quota of qualified opportunities
· Cooperate in the development and execution of a territory plan including outbound calling against established target lists
· Work closely with other team to grow revenue in assigned territory
· Manage numerous requests concurrently & strategically
· Maintain a robust sales pipeline and related territory target lists
· Work with partners to extend reach & drive adoption
· Ensure customer satisfaction

Basic Qualifications

- 4+ years of program management, logistics, operations, supply chain, transportation, or related field experience
- Experience managing multiple projects, prioritizing, planning, and managing time
- Experience in a business-to-business (B2B) environment
- Superior oral and written communication skills in Mandarin and in English with an innate attention to detail
- Spoken language from the region would be a plus
- Analytical skills using Excel would be a plus
- Experience working in a fast-paced and highly cross-functional organization

Preferred Qualifications

- Experience in making data driven business decisions
- Experience prioritizing and handling multiple assignments at any given time while maintaining commitment to deadlines, or experience in a fast-paced, high-tech company
- Knowledge of current industry standards
- Bachelor Degree required, MBA preferred

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Company Information

Company Name: Amazon (Shanghai) International Trade Company Limited Nanjing Branch

Company Website: https://www.amazon.cn

Company Address: CHN, Nanjing

Amazon (Shanghai) International Trade Company Limited — Nanjing Branch is a local branch office of a Chinese-registered Amazon entity that operates as part of the broader Amazon corporate organization in China. The parent entity, Amazon (Shanghai) International Trade Company Limited (亚马逊(上海)国际贸易有限公司), is a legal operating entity used by Amazon to conduct retail, cross-border trade and related commercial activities within the People’s Republic of China. The Nanjing Branch is a geographically localized branch of that Shanghai-registered company established to provide regional operational, commercial and administrative support for Amazon’s activities in eastern China. Company overview Amazon, founded in 1994 and headquartered in Seattle, Washington, is an international technology and e-commerce company whose businesses span online retail marketplaces, third-party seller services, subscription digital media, devices, logistics and cloud computing. In China, Amazon has historically operated consumer-facing retail services, cross-border import and export trade services, and seller support operations through locally-registered corporate entities. Amazon (Shanghai) International Trade Company Limited is one such local entity and the Nanjing Branch represents Amazon’s registered presence in the Nanjing area, enabling compliance with Chinese company law and providing a local point of operations for Amazon’s trading and commercial functions. Core business activities As a branch of Amazon’s Shanghai-based trading entity, the Nanjing Branch’s principal activities are consistent with the parent company’s role in China: facilitating cross-border e-commerce transactions, supporting seller services and commercial trade, administering regional logistics and fulfillment coordination, and handling local administrative and compliance responsibilities. The branch provides a local interface for business-to-business (B2B) and business-to-consumer (B2C) activities tied to Amazon’s global marketplace and regional programs. Typical functions for such a branch include commercial contracting, coordination with logistics and customs partners for cross-border shipments, local finance and invoicing operations, regional customer and seller support, and other administrative tasks required by Chinese regulations for foreign-affiliated enterprises operating in the trade and e-commerce sectors. Main products and services Because the Nanjing Branch is a local business unit of Amazon (Shanghai) International Trade Company Limited rather than a standalone product brand, it does not market distinct consumer products under its own name. Instead, it enables and supports Amazon’s suite of commercial offerings in China and for cross-border trade. Key categories of services associated with this legal entity and its regional branches typically include: - Marketplace and retail facilitation: Supporting the listing, sale and fulfillment of goods for domestic customers and international buyers through Amazon’s platform and affiliated cross-border channels. - Cross-border trade and import/export services: Coordinating the sourcing, customs clearance, regulatory compliance and distribution of imported and exported goods sold through Amazon’s platforms. - Seller services and vendor management: Providing onboarding, account management, training and administrative support for merchants (both domestic and international) who sell on Amazon’s platforms and participate in cross-border programs. - Logistics and fulfillment coordination: Liaising with Amazon’s logistics partners, local carriers and third-party fulfillment service providers to manage warehousing, transportation and last-mile delivery for transactions involving the region. - Commercial administration and compliance: Handling invoicing, tax reporting, local regulatory filings and other corporate governance requirements that support Amazon’s lawful operations in China. - Corporate and regional support services: Serving as a regional base for Amazon staff and contractors who manage partnerships, business development, marketing and enterprise relationships in the Nanjing and surrounding Jiangsu province markets. Industry context and official mission Amazon is principally identified with the technology, e-commerce and cloud-computing industries. The global company publicly states an overarching mission to be “Earth’s most customer-centric company,” a mission that guides its retail, service and technology development efforts. In China, Amazon’s registered entities have been used to execute retail and cross-border trade strategies while adapting to local market conditions and regulatory frameworks. Amazon’s cloud business (Amazon Web Services — AWS) is a core technology offering globally; in mainland China AWS services are provided through China-based partner companies under separate local legal arrangements, reflecting the collaborative and regulatory environment for cloud services in China. Role and significance of the Nanjing Branch The existence of a Nanjing Branch under Amazon (Shanghai) International Trade Company Limited reflects Amazon’s approach to establishing localized legal entities and branch offices to manage regional operations within China. Such branches are important for maintaining regulatory compliance, providing timely regional customer and merchant support, coordinating logistics and customs in proximity to local suppliers and buyers, and enabling Amazon to operate efficiently within the country’s legal and commercial framework. For sellers, vendors and partners in the Nanjing area, the branch functions as a proximate corporate presence for contractual, administrative and operational interactions with Amazon’s China trading entity. Limitations This description focuses on the branch as a local legal and operational unit within Amazon’s China organization. Specific operational details such as exact regional staffing levels, branch-specific product lines, or local street addresses vary over time and are maintained in official company filings and local business registries. The primary public-facing web presences for Amazon’s services and corporate information include Amazon’s consumer site for China and Amazon’s global corporate/about pages, which provide additional context about Amazon’s business scope and mission.
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