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Catalog Specialist | UAE National, MENA CX

ID: 8703

Type: Full-time

Category: Others

Company Name: Q-Express Documents Transport - G25

Location: ARE, Dubai - Dubai - United Arab Emirates

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Job Description

Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers what they want – low prices, vast selection, and convenience – Amazon continues to evolve as a world-class e-commerce platform. Third-party sellers represent significant value to Amazon’s online retail customers and Seller Support drive success for these sellers through a combination of people, processes and services.

We are looking for a Catalog Specialist to drive the MENA Catalog Quality inputs with business and product teams in UAE, Saudi Arabia and Egypt, as part of the overall Catalog, Search and Shopping Experience Product Org.

As the Specialist for Catalog Quality for the region, you will work with cross-functional teams to ensure the creation and maintenance of a high quality and accurate catalog for the world’s largest selection.

The ideal candidate should be able to work in a cross functional, fast-paced environment; has strong analytical skills, program management skills, communication skills, and ability to drive automation. If you are passionate on working in a fast paced innovative environment, willing to take challenges, make history and have fun with us, please apply to the position now!



Key job responsibilities
- Collaborate with cross-functional teams across the region to design and implement catalog quality programs that improve product data accuracy and completeness
- Analyze catalog data to identify quality issues, trends, and opportunities for improvement, using data insights to inform program priorities
- Drive program execution by coordinating with business and product stakeholders, managing timelines, and troubleshooting issues as they arise
- Develop and implement process improvements and automation solutions that increase efficiency and reduce manual effort in catalog management
- Track and communicate program results to stakeholders, providing regular updates on progress, impact, and recommendations for optimization



About the team
We are a collaborative group dedicated to creating seamless shopping experiences for customers across the Middle East and North Africa. Our team brings together business strategists, product managers, and operational specialists who share a commitment to catalog excellence and customer satisfaction. We work in a fast-paced environment where your contributions directly influence how customers find and purchase products. We're excited to welcome someone who can help us expand our impact in the region and establish best practices that serve our growing customer base.

Basic Qualifications

- Bachelor's degree
- Experience with Microsoft Office products and applications
- Experience with Excel
- Speak, read and write fluently in both English and Arabic

Preferred Qualifications

- Bachelor's degree in a quantitative discipline such as statistics, mathematics, economics, computer science, or any related quantitative field

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Company Information

Company Name: Q-Express Documents Transport - G25

Company Website: https://qxpress.asia

Company Address: London, Greater London, United Kingdom

Qxpress (commonly stylized as Qxpress) is a technology-enabled logistics and e-commerce fulfillment company that provides cross-border shipping, last-mile delivery, warehousing, and digital shipping-platform services to online merchants, marketplaces and consumers. The company operates a commerce logistics platform designed to simplify international and domestic parcel movement for e-commerce sellers and to integrate logistics capabilities directly into online storefronts and marketplaces. Qxpress combines parcel transportation services with software-driven tracking, order management, API integrations and fulfillment operations to support merchants who require reliable, affordable and scalable logistics for cross-border retail shipments. Core business activities - Cross-border e-commerce logistics: Qxpress focuses on transporting parcels across international borders for merchants selling on global marketplaces. The company offers parcel routing, customs clearance support, and partner networks that enable delivery across multiple countries and regions. Its service set is tailored to the needs of online sellers shipping small parcels and consumer goods internationally. - Last-mile and domestic delivery: In addition to international movement, Qxpress provides last-mile delivery solutions in selected domestic markets through local carrier partnerships and its delivery network. This includes parcel pick-up, sorting, and final-mile handover to end customers, with tracking updates at key transit points. - Fulfillment and warehousing: Qxpress operates or partners with fulfillment centers and warehouses to provide inventory storage, order picking, packing, and dispatch services. These fulfillment services are offered to sellers who want to outsource warehousing and order processing close to their customer bases, enabling faster delivery times and reduced shipping costs. - Technology platform and integrations: A central element of Qxpress’s offering is its software platform that enables sellers and marketplaces to manage orders, create shipping labels, calculate rates, track shipments and access reporting. The company provides API integrations and plugins for common e-commerce platforms and marketplaces to automate shipping workflows, synchronize order status and streamline returns processing. - Parcel tracking and customer experience tools: Qxpress provides parcel tracking and notification services to merchants and consumers. Track-and-trace capabilities are made available through web portals, mobile apps or integrated API endpoints, enabling visibility from collection through to final delivery. Some offerings also include customer notifications and delivery attempt reporting to improve the buyer experience. Main products and services - Shipping and courier services: Standardized express and economy shipping products for international and domestic shipments, including solutions optimized for small-package e-commerce shipments. - Fulfillment-as-a-Service: Warehousing, inventory management and pick/pack/ship operations provided as a managed service for merchants that wish to scale without investing in their own logistics infrastructure. - Logistics API and platform: Developer-friendly APIs and software tools that allow merchants, marketplaces and third-party logistics partners to automate label generation, rate shopping, shipment tracking, returns management and order synchronization. - Marketplace and seller integrations: Pre-built integrations and plugins for popular e-commerce platforms and marketplaces enable easy connection of seller stores to Qxpress’s logistics and fulfillment services. - Value-added services: Customs brokerage assistance, insurance options, return logistics handling (reverse logistics), and shipment consolidation services designed to reduce cross-border costs and complexity. Target customers and markets Qxpress primarily serves e-commerce retailers, small and medium-sized enterprises (SMEs), cross-border sellers, marketplaces and direct-to-consumer (DTC) brands that require reliable parcel movement across borders. The company’s platform appeals to sellers seeking to reduce logistics overhead, automate order fulfillment workflows, and improve delivery visibility for customers. Qxpress commonly operates in markets with active e-commerce exports and imports and builds partnerships with local carriers and fulfillment providers to extend its footprint. Technology and differentiation Qxpress positions itself as a technology-driven logistics provider: it combines physical logistics services with software capabilities that automate shipping processes, surface real-time tracking information and enable integrations with merchant systems. This combination is intended to reduce manual work for sellers, provide more predictable cross-border shipping times, and offer a single point of management for multi-carrier logistics. The platform approach also supports scalability for sellers as order volumes increase. Partnerships and ecosystem To deliver international logistics at scale, Qxpress typically relies on a network of regional postal services, express couriers, local delivery partners and customs brokers. Strategic partnerships with marketplaces, e-commerce platform providers and regional carriers are part of the company’s approach to gaining coverage and offering reliable delivery across destination countries. These alliances enable Qxpress to offer end-to-end services without maintaining an identical operational footprint in every market. Operational and customer-facing capabilities Qxpress’s customer-facing capabilities include online portals for shipment management, mobile-friendly tracking pages, and customer support channels for merchants and end recipients. For merchants, the company provides tools to rate-shop, batch-import orders, print labels, manage returns and access shipment analytics. For recipients, the focus is on clear tracking updates and predictable delivery experience. Regulatory and customs handling Because cross-border shipments require customs documentation and compliance with import/export regulations, Qxpress offers support services to help merchants prepare required documentation and manage customs clearance processes. These services are a core part of enabling frictionless international delivery for smaller parcels. Summary Overall, Qxpress is positioned as an e-commerce logistics technology provider that blends physical transportation, fulfillment services and software integrations to help online merchants manage cross-border shipping and last-mile delivery. The company’s product set—shipping and courier options, fulfillment services, an API-driven platform, and tracking features—is targeted at sellers looking to scale internationally with a simplified logistics experience. Qxpress emphasizes technology-enabled automation, partner networks for geographic coverage, and merchant-focused tools to streamline order-to-delivery workflows.
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