Sr. Full Stack Engineer (AI)

ID: 9144

Type: Full-time

Category: Others

Company Name: Rightway

Location: New York (USA) - New York - United States

Salary: 175 - 190K yearly

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Job Description

ABOUT THE ROLE:

As a Sr. Full Stack Engineer (AI) at Rightway Healthcare, you'll spearhead our AI integration initiatives to revolutionize healthcare delivery through our platform. Working with a dynamic team, you'll drive the development of AI-powered features that empower members to make informed healthcare decisions, ensuring they get the right care at the right time and price. This role offers a unique blend of autonomy and innovation, where you'll transform cutting-edge AI concepts into production-ready solutions. While AI is a key focus, you'll also architect and implement solutions that scale across our platform, combining intuitive technology with expert guidance to bring clarity and direction to our members' healthcare journeys.

WHAT YOU’LL DO:

Pioneer AI-driven solutions that enhance our care navigation and PBM services, directly improving healthcare outcomes for our members
Lead rapid prototyping cycles, transforming concepts into production features within days or weeks, not months
Architect and implement full-stack solutions using our modern tech stack (Node.js, React, TypeScript, Ruby, GraphQL, Postgres)
Drive technical decisions independently while collaborating with cross-functional teams to ensure alignment with business goals
Build and maintain scalable, production-grade systems that handle sensitive healthcare data with reliability and security
Establish technical standards and best practices for AI integration across the platform
Mentor team members and contribute to our engineering culture of innovation and excellence

WHO YOU ARE:

A versatile full-stack engineer with 5+ years of experience building production applications at scale
A self-driven problem solver who thrives in ambiguous environments and creates structure from chaos
An innovative thinker who balances quick experimentation with production-quality implementation
A technical leader comfortable making independent decisions while valuing team collaboration
An effective communicator who can translate complex technical concepts for diverse audiences
A pragmatic engineer who values shipping working solutions over perfect solutions
Someone passionate about using technology to solve real healthcare challenges

EXTRA CREDIT:

Experience designing and implementing AI/ML features in production environments
Proven track record of optimizing LLM implementations and prompt engineering
Background in healthcare technology or experience with HIPAA compliance

SALARY (BEFORE COMMISSION POTENTIAL): $175,000 - $190,000

CYBERSECURITY AWARENESS NOTICE

In response to ongoing and industry-wide fraudulent recruitment activities (i.e., job scams), Rightway wants to inform potential candidates that we will only contact them from the @rightwayhealthcare.com email domain. We will never ask for bank details or deposits of any kind as a condition of employment.

ABOUT RIGHTWAY:

Rightway is on a mission to harmonize healthcare for everyone, everywhere. Our products guide patients to the best care and medications by inserting clinicians and pharmacists into a patient’s care journey through a modern, mobile app. Rightway is a front door to healthcare, giving patients the tools they need along with on-demand access to Rightway health guides, human experts that answer their questions and manage the frustrating parts of healthcare for them.

Since its founding in 2017, Rightway has raised over $200mm from investors including Khosla Ventures, Thrive Capital, and Tiger Global. We’re headquartered in New York City, with a satellite offices in Denver and Dallas. Our clients rely on us to transform the healthcare experience, improve outcomes for their teams, and decrease their healthcare costs.

HOW WE LIVE OUR VALUES TO OUR TEAMMATES:

We’re seeking those with passion for healthcare and relentless devotion to our goal. We need team members that embody our following core values:

1) We are human, first
Our humanity binds us together. We bring the same empathetic approach to every individual we engage with, whether it be our members, our clients, or each other. We are all worthy of respect and understanding and we engage in our interactions with care and intention. We honor our stories. We listen to—and hear—each other, we celebrate our differences and similarities, we are present for each other, and we strive for mutual understanding.

2) We redefine what is possible
We always look beyond the obstacles in front of us to imagine new solutions. We approach our work with inspiration from other industries, other leaders, and other challenges. We use ingenuity and resourcefulness when faced with tough problems.

3) We debate then commit
We believe that a spirit of open discourse is part of a healthy culture. We understand and appreciate different perspectives and we challenge our assumptions. When working toward a decision or a new solution, we actively listen to one another, approach it with a “yes, and” mentality, and assume positive intent. Once a decision is made, we align and champion it as one team.

4) We cultivate grit
Changing healthcare doesn’t happen overnight. We reflect and learn from challenges and approach the future with a determination to strive for better. In the face of daunting situations, we value persistence. We embrace failure as a stepping stone to future success. On this journey, we seek to act with guts, resilience, initiative, and tenacity.

5) We seek to delight
Healthcare is complicated and personal. We work tirelessly to meet the goals of our clients while also delivering the best experience to our members. We recognize that no matter the role or team, we each play a crucial part in our members’ care and take that responsibility seriously. When faced with an obstacle, we are kind, respectful, and solution-oriented in our approach. We hold ourselves accountable to our clients and our members’ success.

Rightway is PROUDLY an Equal Opportunity Employer that believes in strength in the diversity of thought processes, beliefs, background and education and fosters an inclusive culture where differences are celebrated to drive the best business decisions possible. We do not discriminate on any basis covered by appropriate law. All employment is decided on the consideration of merit, qualifications, need and performance.

Company Information

Company Name: Rightway

Company Website: https://www.rightway.com

Company Address: N/A

Rightway is a technology-enabled healthcare navigation company that provides digital and human-led services designed to help employees, members, and employers navigate clinical decisions, access appropriate providers, reduce out-of-pocket costs, and simplify the use of health benefits. Operating as a benefits and care navigation platform, Rightway combines a member-facing mobile and web application with trained clinical care guides and data integrations to deliver personalized recommendations for care, coordinate appointments, clarify benefit coverage, surface cost and quality information, and support prescription savings. The company’s products are designed for deployment by self-insured employers, brokers, benefits consultants, and health plans seeking to improve member experience, drive utilization of high-value care, and manage total cost of care. At its core, Rightway’s business centers on care navigation services delivered through a technology platform. The platform presents members with a searchable provider directory, personalized provider matching, appointment scheduling assistance, and price transparency tools that estimate costs and compare options. Member interactions are supported by clinical care guides—licensed clinicians or trained navigators—who provide one-on-one assistance for benefit questions, provider selection, prior authorization coordination, referrals to specialty care, and management of complex or chronic conditions. Rightway emphasizes the combination of automated, data-driven recommendations with human guidance so that members receive both convenience from digital self-service and clinical context from care guides. Rightway’s primary service offerings typically include: a consumer/member application (web and mobile) for access to navigation tools and resources; a care guide service that connects members to clinicians for telephonic or virtual guidance; provider search and provider matching that factors in specialty, location, network status, quality indicators, and member preferences; scheduling assistance that can coordinate appointments on behalf of members; pharmacy savings and prescription price comparison tools to help reduce medication costs; and claims and billing support that helps members understand explanations of benefits and resolve billing issues. Many deployments include employer- or plan-facing analytics dashboards that provide utilization tracking, member engagement metrics, and aggregate outcomes intended to help benefits teams measure program performance and identify opportunities for clinical or financial improvements. Technically, Rightway’s solution is presented as an integrated stack blending front-end member experiences with back-end data integrations. The platform commonly integrates with employer HRIS and benefits administration systems, health plan eligibility feeds, and claims systems to verify member eligibility, ingest cost and utilization data, and measure impact. It also provides application programming interfaces (APIs) and partner integrations to embed navigation services within third-party benefits platforms or to support white-labeled employer deployments. Rightway places emphasis on data security and privacy controls appropriate for handling protected health information and uses analytics to personalize recommendations, highlight cost-saving opportunities, and prioritize clinical escalations for care guides. Rightway’s go-to-market focus is primarily on the employer benefits market and health plan partnerships. The company targets large and mid-market employers that sponsor health benefits and want to improve the employee healthcare experience, reduce unnecessary utilization, and lower healthcare spend by steering members to higher-value providers and lower-cost sites of care. It also collaborates with brokers and benefits consultants who integrate navigation services into broader benefits offerings. For health plans, Rightway’s capabilities can be used to improve member engagement, enhance care coordination, and support network steering with transparent information about cost and quality. In practice, Rightway products are positioned to address common pain points in consumer healthcare navigation: complicated network rules and benefit designs, difficulty identifying high-quality in-network specialists, cumbersome appointment scheduling, unexpected medical bills, and confusion over prescription prices. Rightway’s navigation model aims to reduce friction by providing concierge-style support for scheduling and referrals, offering actionable price estimates, and giving members clear guidance on benefit utilization and options for lower-cost alternatives. The service model is adaptable to a range of use cases including specialty referrals, musculoskeletal care pathways, chronic condition management, virtual care coordination, and episodic procedure planning. Rightway’s communications and materials highlight measurable employer-facing outcomes such as improved member satisfaction scores and changes in utilization patterns when members are steered to higher-value providers; however, specific performance outcomes and savings depend on program design, population, and employer objectives. The company advertises enterprise features such as customizable workflows, integration support, and reporting to help benefits teams align the navigation program with organizational priorities. For members, the emphasis is on reducing complexity and accelerating timely access to appropriate care while helping manage cost exposure through transparent price and benefit information. Overall, Rightway is presented as a healthcare technology and services company that brings together digital tools, data integration, and human clinical navigation to simplify benefit use and care decisions. Its product suite targets employers and plans seeking to improve employee or member experience, streamline access to care, and manage health benefit spend by combining consumer-facing technology with clinical navigation and analytics support.

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