Staff AI Engineer (m/f/n)

InPost is a technology-enabled logistics company originating in Poland that develops, operates and sells solutions for last-mile parcel delivery, self-service parcel pick-up and drop-off, and e‑commerce fulfillment services. The company’s core proposition centers on combining physical infrastructure (a network of automated parcel lockers and courier services) with digital platforms, mobile applications and integration tools to simplify parcel delivery and returns for e‑commerce merchants, retailers and end consumers. InPost positions itself as a provider of convenient, accessible delivery alternatives to traditional door-to-door courier models by enabling contactless, on-demand parcel collection and drop-off through automated lockers and a supporting logistics and IT stack. Core business activities - Operation of an extensive network of automated parcel lockers (self-service pick-up/drop-off points) available to consumers for 24/7 parcel collection and returns. These locker locations are typically sited in urban and suburban neighborhoods, retail locations and transport hubs to provide flexible collection and drop-off options. The locker network is a central physical asset supporting the company’s last-mile strategy. - End-to-end parcel logistics and courier services, including door-to-door courier deliveries, parcel sorting, routing and delivery execution. InPost provides operational last-mile capacity to move parcels from e‑commerce merchants and fulfilment centers to the final collection point or consumer address. - Digital platform and software services that manage parcel tracking, locker assignment and access, route optimization, shipment notifications and customer support. InPost offers merchant-facing APIs and integrations that allow online retailers, marketplaces and logistics partners to create, track and manage shipments programmatically and integrate locker options into checkout flows. - E‑commerce fulfillment and reverse-logistics solutions, including returns management and value-added services designed to reduce friction for online shoppers and for merchants handling returned goods. These capabilities include locker‑facilitated returns, standardized parcel handling processes and integrations to merchant systems for automated return authorizations. - Consumer-facing mobile applications and digital services that provide shipment tracking, push notifications, locker access codes and a user interface to manage deliveries and returns. The mobile app complements the physical locker network by delivering the consumer-facing experience necessary for contactless pick-up and seamless returns. Main products and services - Automated Parcel Lockers (self-service pick-up/drop-off machines): Branded parcel locker installations that act as automated parcel distribution points. These lockers enable recipients to collect parcels at a time convenient for them without needing to be present for delivery, and they also serve as points to drop off returns or ship parcels. - Courier and last-mile delivery services: Traditional courier operations for pickups, transfers to local distribution centers and delivery to lockers or addresses. These services underpin the movement of parcels from merchants and warehouses to the locker network and to consumers. - Merchant integrations and API platform: A set of developer-facing tools, APIs and plug-ins for e‑commerce platforms and marketplaces that allow merchants to offer locker delivery as a shipping option, create shipments, print labels, track status, and manage returns. These integrations are an important channel through which online retailers embed InPost’s services into checkout and post-purchase flows. - Fulfillment and returns management: Services and processes for return handling that leverage lockers to simplify returns for consumers and automate return processing for merchants. The capability reduces friction in the return process and is offered as part of a broader e‑commerce logistics solution. - Mobile application and customer portal: Consumer and merchant apps providing shipment tracking, notifications, locker location maps, access codes and customer service. The digital applications are tightly integrated with locker hardware and the operations platform to provide real-time status updates and contactless access. Operational approach and technology InPost pairs physical infrastructure with software-driven operations. Its solution stack typically includes hardware for automated lockers, cloud-hosted logistics and tracking platforms, mobile applications for consumers and merchants, and APIs for third‑party integration. The company emphasizes automation at the last mile — using lockers to reduce failed delivery attempts and relying on digital routing, scanning and tracking to improve throughput. The platform supports merchant workflows (labeling, routing to lockers, returns processing) and consumer workflows (notifications, locker access, tracking). This combination of assets and software enables scalable parcel flows for high-volume e‑commerce customers. Markets and customers InPost primarily serves e‑commerce merchants, online marketplaces, retailers, logistics partners and consumers who prefer flexible, contactless parcel collection or simple returns. The company’s commercial relationships typically include business-to-business contracts with online retailers that integrate InPost delivery options into their shipping choices, as well as direct-to-consumer services made available through retail partnerships. InPost operates across multiple European markets where it deploys locker networks and offers last-mile delivery services adapted to local retail and regulatory contexts. Corporate and public profile InPost presents itself as a provider of parcel delivery infrastructure and logistics technology focused on modernizing the last mile for e‑commerce. The company publicly communicates product definitions, service descriptions and technical integration options for merchants, as well as consumer-facing information about locker locations, app functionality and parcel tracking. InPost also publishes investor and corporate materials that describe its business model and strategic focus on expanding locker coverage, enhancing digital integrations and growing volumes from e‑commerce customers. Services summary Overall, InPost’s product set is designed to reduce the cost, complexity and environmental impact associated with last-mile delivery by offering scalable locker infrastructure, integrated courier services and a software platform for tracking and integrations. Core beneficiaries of this approach are e‑commerce merchants seeking reliable, low-friction shipping options and consumers wanting flexible, contactless parcel pick-up and returns.