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Staff Software Engineer - AI Platform

ID: 9333

Type: Full-time

Category: Others

Company Name: H-E-B

Location: Austria, Belgium, Brazil, Indiana (USA), Oregon (USA) - Indiana - United States

Education Level: Senior (5-10 years)

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Job Description
Responsibilities:

Since H-E-B Digital Technology's inception, we've been investing heavily in our customers' digital experience, reinventing how they find inspiration from food, make food decisions, and ultimately get food into their homes. This is an exciting time to join H-E-B Digital-we're using the best available technologies to deliver modern, engaging, reliable, and scalable experiences to meet the needs of our growing audience.

 

At H‑E‑B, we’re a technology‑powered company on a mission to make the lives of Texans better. Our Data Solutions organization enables innovation through scalable software systems, AI platforms, and cloud data infrastructure. With Tech Hubs in San Antonio, Austin, and Dallas, we are shaping the future of omnichannel retail through engineering excellence, ownership, and quality.

Our Data Solutions teams specialize in:

  • Data Modeling & Governance
  • Data Pipelines, Engineering, and Transformation
  • Data Movement & Streaming
  • Databases & Cloud Infrastructure (Private & Public)
  • Machine Learning & AI Platform Enablement
Staff Software Engineer – Data Solutions (AI Platform / GCP)
 

We’re looking for experienced Staff Software Engineers who operate as technical leaders, capable of setting direction, designing platforms at scale, and influencing architecture across teams. You will help shape enterprise data and AI platforms that power analytics, machine learning, and real‑time decision‑making across H‑E‑B.

This role expects deep technical expertise, strategic thinking, and strong cross‑team collaboration, with impact beyond a single product or squad.

 

Do you have a:
HEART FOR PEOPLE... you're willing to facilitate solutions with multiple engineers, provide upward communication, and mentor others?
HEAD FOR BUSINESS... you consistently demonstrate and uphold the standards of coding, infrastructure, and process?
PASSION FOR RESULTS... you're capable of high-velocity contributions in multiple technical domains?


We are looking for:
- 8+ years of experience related to software engineering

What You’ll Do

  • Lead the design and evolution of large‑scale, cloud‑native data and AI platforms
  • Apply an MLOps and platform engineering mindset, enabling the full ML lifecycle (data ingestion, training, deployment, monitoring, iteration)
  • Define and drive architecture standards, patterns, and best practices for AI‑enabled systems
  • Build, review, and support production‑critical services, APIs, and microservices
  • Partner closely with Data Science, Product, Application, and Analytics leaders to translate business needs into scalable technical solutions
  • Own systems end‑to‑end, including reliability, observability, performance, cost efficiency, and security
  • Act as a mentor and technical multiplier—review designs and code, coach senior engineers, and raise the engineering bar
  • Influence technical direction across teams and contribute to long‑term platform strategy

Technical Skills

  • Advanced proficiency in Python and SQL
  • Strong understanding of data structures, algorithms, and distributed system design
  • Deep experience designing cloud‑native solutions in GCP, including Vertex AI or comparable ML platforms
  • Hands‑on experience with microservices architecture, REST APIs, Kubernetes, and Kafka or similar streaming platforms
  • Strong experience with CI/CD pipelines, infrastructure as code (Terraform), and automated testing
  • Comfortable working with developer tooling such as Git, Jira, and Confluence


What is your background?
• A related degree or work experience, preferably a Bachelors degree in related work stream
8+ years of experience related to software engineering
• Experience in Lean Startup or Agile development methodologies
• Experience working in large scale cloud infrastructure, large data sets, and mission critical SLAs
• Experience in Advanced SQL / Python.
• Have a data engineering certification from any of the cloud technologies

 

What Makes You a Great Fit

  • 8+ years of progressive software engineering experience
  • Proven experience leading data platforms, AI systems, or ML‑enabled services at scale
  • Ability to operate in ambiguous problem spaces and drive clarity through technical leadership
  • Strong communication skills, with the ability to influence across teams and disciplines
  • A growth mindset and passion for cloud, AI, and emerging technologies
  • Commitment to engineering excellence, operational rigor, and customer impact
  • Desire to be part of a Partner‑owned company where leadership and ownership are core values

Can you...
• Function in a fast-paced environment with the ability to work from home and / or office
• Work extended hours; sit for extended periods

The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Company Information

Company Name: H-E-B

Company Website: https://www.heb.com

Company Address: 646 S Flores St, San Antonio, TX 78204, United States

H‑E‑B (H‑E‑B Grocery Company, L.P.) is a large, privately held American supermarket chain headquartered in San Antonio, Texas. Established in the early 20th century, H‑E‑B operates full‑service grocery stores and related retail formats, and is widely recognized as one of the major regional food retailers in the United States, with a long history of store operations, distribution, private‑label product development and consumer services. The company name is derived from the initials of a family member associated with the business, and H‑E‑B has grown from a single neighborhood grocery into a multiformat retail organization serving urban, suburban and rural communities. Company overview: H‑E‑B’s core identity is as a supermarket retailer and food distributor. The company operates company‑owned stores across multiple formats including traditional supermarkets, larger-format neighborhood and supercenter stores, upscale specialty grocers, and value‑oriented concepts. H‑E‑B’s operations encompass store merchandising and operations, fresh food departments (produce, meat, seafood, bakery and deli), general grocery, household goods and seasonal merchandise. The organization also operates supporting functions such as distribution centers, manufacturing and private‑label production facilities, supply‑chain logistics, and corporate support services for purchasing, merchandising and store development. Core business activities: H‑E‑B’s principal activities are retail grocery store operation and food distribution. The company sources and procures national and regional branded products while also developing and selling an extensive array of private‑label items under multiple store brands. H‑E‑B runs integrated distribution and logistics networks to supply stores, manages in‑store fresh food and prepared food production, and provides specialty offerings such as pharmacy services, in‑store fuel centers at select locations, and floral and catering services. H‑E‑B has invested in digital commerce capabilities, offering online ordering, home delivery and curbside pickup through its own e‑commerce platform and fulfillment systems. The company also engages in product innovation and private‑label brand development through its in‑house manufacturing and product sourcing teams. Main products and services: H‑E‑B’s retail assortment includes fresh produce, meat and seafood, bakery and deli products, prepared and ready‑to‑heat meals, dairy and frozen foods, packaged groceries, beverages (including alcoholic beverages where permitted), household and personal care items, health and wellness products, and seasonal merchandise. Pharmacy and over‑the‑counter health services are available at many store locations. H‑E‑B sells a wide range of private‑label products spanning everyday staples to premium specialty items and operates specialty food formats that focus on organic, artisanal and gourmet offerings. Beyond in‑store sales, the company provides e‑commerce services — online shopping with delivery and curbside pickup — supported by digital ordering platforms, store fulfillment operations and third‑party delivery partnerships in some markets. Business and operational footprint: H‑E‑B’s business model emphasizes a combination of centrally managed procurement and regional sourcing to serve local preferences, with vertically integrated distribution to support consistent product availability. The company invests in refrigerated and dry distribution centers, private‑label manufacturing and supplier partnerships to maintain control over quality, pricing and supply reliability. H‑E‑B’s store formats are tailored by market to address urban and suburban customer needs, ranging from smaller community‑oriented stores to larger neighborhood superstores that include broader general merchandise assortments. The retailer also operates distinct banners and specialty concepts to differentiate its offerings and target different customer segments. Customer and community focus: H‑E‑B positions itself as a neighborhood grocery provider offering everyday shopping conveniences, fresh and prepared foods, and pharmacy and health services. Community engagement, local sourcing and responsive product assortments are recurring elements of the company’s public communications and local operations. H‑E‑B has historically participated in community‑facing initiatives related to food access, disaster response and local philanthropic activities, delivered through corporate programs and affiliated foundations. Corporate structure and governance: H‑E‑B is privately held and family‑owned. Its privately managed ownership structure allows the company to pursue long‑term investments in stores, distribution and technology without the reporting and shareholder pressures associated with public ownership. Operational leadership includes executive management teams responsible for merchandising, store operations, supply‑chain and digital commerce. The company maintains regional leadership to tailor store offerings and community engagement across the markets it serves. Technology and digital commerce: In response to changing consumer behaviors, H‑E‑B has developed and scaled digital ordering, online shopping and fulfillment capabilities. These efforts include e‑commerce platforms for ordering and payment, store and micro‑fulfillment adaptations for curbside pickup and delivery, and investments in logistics to enable same‑day service in many markets. Technology investments support inventory management, distribution planning and replenishment to optimize in‑store availability of fresh and packaged goods. While the company’s primary identity is retail grocery, these digital and operational technologies are integral to its modern retail operations. Overall, H‑E‑B is a long‑standing regional supermarket operator whose principal business is the retail sale and distribution of food and related household goods, supported by private‑label production, distribution infrastructure and evolving digital commerce capabilities. Its business model centers on multiformat store operations, supply‑chain integration and customer‑facing services such as pharmacy and online order fulfillment, all structured to serve local market needs and support consistent access to fresh food and everyday grocery items.
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