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Staff Enterprise Security Engineer, AI Security

ID: 9388

Type: Full-time

Category: Others

Company Name: Twilio

Location: Ireland

Education Level: Senior (5-10 years)

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Job Description

Who we are 

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!

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See yourself at Twilio

Join the team as Twilio’s next Staff Enterprise Security Engineer (AI Security)

About the job

As a Staff Enterprise Security Engineer, you will be a technical leader within the EntSec team, responsible for the foundational security posture of our organization. You will serve as an SME on the technical strategy and engineering execution for securing the AI ecosystem in our Enterprise, moving beyond policy into building the foundational "decision infrastructure" and technical guardrails that allow the enterprise to innovate with AI at scale.

You will also guide strategic direction and collaboration across enterprise security domains. You will need a background in security engineering and the cross-functional influence necessary to solve ambiguous, large-scale problems. Leveraging expertise in security assessments,  threat modeling, identity and access control principles, and data protection, you will architect and build preventative guardrails and mitigate new risks introduced by first and third-party AI agents in our Enterprise.

Responsibilities

In this role, you’ll:

  • Design and implement secure reference architectures for Enterprise AI platforms that secures every Twilion’s engagement with them, ensuring data integrity, regulatory compliance, and resilience against evolving AI threats.
  • Establish a definitive framework for AI vetting, driving the cultural and policy shifts needed to institutionalize this strategic mindset across the organization.
  • Collaborate with cross functional partners to develop and set the long term roadmap for agentic AI identity and posture management, ensuring cohesive strategies for reducing risk from agentic AI use.
  • Maintain and improve our enterprise security posture through high-quality code (Python, Go, or similar) and automated infrastructure management via IAC.
  • Act as a technical mentor to junior engineers and a strategic advisor to leadership on the evolving AI landscape.

Qualifications 

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

  • 7+ years of experience in security engineering or infrastructure security
  • 2+ years of experience leading teams in a technical capacity or leading technical risk analysis in an enterprise environment.
  • Expertise in cloud security (AWS, GCP) and container security (Kubernetes).
  • Proven track record of designing and deploying complex security systems at scale.
  • Strong proficiency in programming languages such as Python, Go, or Java.

Desired:

  • Experience in building, deploying and reviewing automation for complex security workflows, including use of both AI-driven and traditional automation tools.
  • Excellent communication skills with the ability to explain complex AI security risks to non-technical stakeholders.

Location

 This role will be remote, and based in Ireland

Travel 

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions.

Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Company Information

Company Name: Twilio

Company Website: https://www.twilio.com

Company Address: 375 Beale Street, Suite 300, San Francisco, CA 94105, USA

Twilio Inc. is a publicly traded technology company that operates a cloud communications platform designed to enable software developers and businesses to build, scale, and operate real-time communications within applications via programmable APIs. Founded in 2008 by Jeff Lawson, Evan Cooke, and John Wolthuis, Twilio grew from developer-focused telephony APIs into a broad communications platform-as-a-service (CPaaS) offering a suite of communications, identity, and customer engagement products. Twilio’s platform is built to abstract telecom infrastructure and carrier relationships so that application teams can embed voice, messaging, video, and email capabilities into web and mobile applications without managing complex telecom networks directly. Core business activities center on providing API-first communications and developer tools, operating a global cloud platform, and delivering managed solutions for customer engagement and identity verification. Twilio’s product portfolio includes programmable communications building blocks (Programmable Voice and Programmable Messaging) that let developers place and receive phone calls, send SMS, MMS and short code messages, and integrate carrier-backed channels such as WhatsApp. The company also offers Programmable Video for real-time video and audio streams; Conversations and Chat for multi-channel messaging workflows; and Twilio Flex, a cloud contact-center platform that companies can customize and deploy as a virtual customer engagement center. Twilio’s email capabilities were expanded significantly by its 2019 acquisition of SendGrid, which provides an Email API and tools for transactional and marketing email delivery and deliverability analytics. In addition to communications APIs, Twilio provides specialized services to address authentication and security use cases. Twilio Verify and Authy (acquired earlier by Twilio) are used for multi-factor authentication (MFA), one-time passcodes (OTP), and device-bound identity features. Twilio also offers developer tooling such as Twilio Studio (a low-code visual workflow builder), Twilio Functions and Runtime (serverless compute for embedding application logic close to communications), and various SDKs and sample apps to accelerate integration. The company maintains a marketplace ecosystem where partners provide pre-built integrations and add-ons for common enterprise needs. Twilio’s customers range from small development teams building notification systems to large enterprises deploying omnichannel customer engagement and security workflows. The company’s commercial model typically combines usage-based billing for API calls (voice minutes, messages sent, emails delivered) with subscription pricing for platform and SaaS products like Twilio Flex and support plans. Twilio emphasizes global reach through partnerships with regional carriers, local phone number provisioning, regulatory compliance support, and operational tools for phone number management and compliance with channel-specific rules. From a technology and operations perspective, Twilio focuses on high-availability, low-latency communication infrastructure, developer-centric documentation and SDKs, and compliance and security features to support regulated industries. The company provides guidance and products to help customers meet data handling and regulatory requirements, and offers enterprise controls such as role-based access, logging, and audit tools. Twilio’s services are commonly used in industries including ecommerce, financial services, healthcare, logistics, and on-demand services for use cases like appointment reminders, authentication, order and delivery notifications, customer support routing, and conversational workflows. Twilio is publicly traded on the New York Stock Exchange under the ticker symbol TWLO. Over its corporate history Twilio has expanded both organically and through acquisitions to broaden its product set and market reach — notable strategic moves include the acquisitions of SendGrid (email infrastructure) and Segment (customer data infrastructure), which extended Twilio’s capabilities for customer engagement and data-driven personalization. The company maintains a developer-first orientation, offering extensive documentation, SDKs, tutorials, and active community resources to accelerate adoption by engineering teams. Operationally, Twilio maintains global infrastructure and points of presence to serve low-latency communications worldwide, and it supports integrations with many third-party platforms and CRMs to enable enterprise workflows. Twilio also provides professional services, training, and support tiers for large customers needing architecture assistance or managed deployment. As a technology provider, Twilio competes in the CPaaS and customer engagement space with other cloud communications vendors and platform providers, and it positions itself on flexibility, developer experience, and breadth of programmable communications primitives. The company’s public materials and filings detail its product roadmap, governance, and financial reporting as a public company, and Twilio continues to evolve its platform with new channels, compliance features, and higher-level engagement products for enterprises.
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